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The company has garnered a mixed reputation, with several customers praising its affordable shipping rates, fast delivery, and responsive customer service. Many highlight positive experiences, noting efficient processes and supportive staff. However, significant concerns persist regarding service reliability, with numerous complaints about delays, inadequate tracking, and unprofessional customer service interactions. Some customers have reported issues with incorrect deliveries and a lack of follow-through on commitments. Overall, while the company excels in certain areas, it faces challenges in maintaining consistent service quality and addressing customer grievances effectively.
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After confirming that the company can ship perfumes through their advertisement, I bought the perfume. When the perfume arrived, I approved the shipping request. A day later, the perfume arrived as well. It turned out that the smart employee separated the brown shipping box from the perfume and considered them two separate shipments. I contacted them via email, the quick chat on the website, and WhatsApp. No one responded until more than a week later. Finally, the employee told me that they cannot ship perfumes, even though the advertisement confirmed this. He explained that the advertisement was old. The perfume seller did not accept to return it. Then the employee told me that we can ship it to one of your friends in America. I made an agreement with one of my friends and he provided me with his address, but they did not ship it to him. I am still waiting for them to transfer the price of the perfume to my account. All of this has taken three months so far, and I am still waiting
Fast and reliable service, meets deadlines and ensures delivery safety; I recommend Global Shopalics.
Incrível nos preços justo de transporte segurança adequada. Altamente recomendável para que envia para o mundo e principalmente para Angola
I purchased some vintage car parts and delicate instruments were removed from their protective boxes and lumped in with heavier parts so now I am at a $200 loss on some rare to find and expensive parts - they have no respect for your merchandise
Affordable shipping rates and fastest delivery also good customer support experience.
I got my package on time and in safe condition
Highly recommended
Choosing Global Shopaholics for my international shipping needs was a decision I'll never regret. Shipping a phone and a laptop from the USA to Pakistan could have been a nerve-wracking experience, but with them, it was the opposite. Their customer service is a cut above, providing swift, empathetic support that genuinely makes you feel valued and taken care of. The delivery was on time, which is a testament to their efficiency and commitment to customer satisfaction. It's refreshing to see a company not just meet, but exceed expectations. For anyone in need of a trustworthy and efficient freight forwarding service, Global Shopaholics is the way to go.
Fake reviews on Google
They not only lost my package, they are using fake reviews to keep their bad service from surfacing.
I already received 5 packages and so far I have no complaints. The support always helps me trough my doubts and concerns. Definitely is a good experience.
Felizmente nunca tive nenhum problema com a Global, sempre atendem no momento certo e dão ajuda necessária.
They're incompetent. Reviews below indicate about a 20% chance you'll be unhappy. Here's what you can expect in the months of hard work it might take to get a solution:
- Their warehouse appears to have no particular expertise in identifying items that can't be shipped (a cloth patch is a gun part?), tracking the whereabouts of received items or efficiently dispatching packages.
- Their customer service strategy seems based on "hope", rather than robust processes or proactively working for the customer.
- You'll be lucky to get an email response.
- Chat "help" can go around in circles between unnamed "departments" with no resulting action.
- If they make an undertaking to do something, it's unlikely they'll follow through.
Consequently you'll need to work hard to chase them … every … single … step … of … the … way, potentially for many months.
Dear Customer,
We sincerely apologize for the inconvenience you have experienced. After thoroughly reviewing your concern, we have gathered complete details. It appears that the items in question were gun parts, and it's important to note that we do not facilitate the shipping of gun parts internationally as per our policy.
Our standard procedure involves additional time for processing when customers ship gun parts, and we have maintained regular communication with you to provide status updates.
After management's approval for the return, we granted approval for domestic shipping. Once the payment was received, we promptly processed and shipped shipment.
We appreciate your understanding in this matter.
It was an honor for me to have your services at my disposal, I really loved them, so responsible and punctual, mine lasted just 15 days. But it's a shame that Global doesn't have the Province of Moxico as a field of action, I had to travel to Huambo to receive the order... Add the province of Moxico as one of the provinces of action.
Thank you for the services!
Preciso que dão o melhor no anto de preparação do item são coisa que leva muito tempo pra fazer o serviço
Firstly I would like to thank you for your services.
As for the shipping price, I thought it would be affordable, but it wasn't.
For an iPhone xr, I thought I would pay $45 at most but I paid $65, $24 which is already a lot. As for the time between, the shipping specifications said that the package would be delivered in 12 to 15 days, but I received the package in 16 days. I think the delivery time needs to be adjusted.
Bom atendimento e resolvem sem que possível.
Envio rápido sem muita burocracia, é sempre bom usar os vossos serviços
Excelente serviço, agora com o preço mais baixo, rápida consolidação realmente melhoraram.
Parabéns.
Devem melhorar o tempo de consolidação, e fazer mais inspecção nos produtos, porque tem exagerado o peso.
I got my package safe and very quickly, excellent working of Global shopaholics, Highly recommended.
I recently had an outstanding experience with you. From start to finish, the process was smooth and efficient.
What truly impressed me was the lightning-fast shipping. My order arrived well before the estimated delivery date, and the packaging was secure, ensuring my items arrived in perfect condition. The tracking system kept me informed every step of the way.
A big thank you to the entire team for exceeding my expectations!
It's helpful for people that want to buy nice this in US,it's secure and fast,they have great team that is helpful all the time I'm loving working with them I buy so many things and I can also do it to open my own business
I'm glad to make part of Globalshopaholics,it's a been long joined since I'm sign up,you guys are doing beautiful work with the best price I love it Is the best,please on Saturday I think shoul youguy maybe opening in the morning.
Ja esto a mas de 8 mes a usar globalshopaholics são muito rapido tem preços baixo recomendo a todos que qurem compra no EUA
I really like using Global Shopaolics because they are very quick to respond to messages. Are quick to solve problems You have one of the best redirectors so far I like it so much because you pay for shipping and writing noise free Recommend to want to use
Answer: You're right! They won't respond to you. Actually that's the real problem, you don't matter to them. And I know how hard it is to be in your situation.
Answer: Hi. File a complaint with bbb. It's not the fastest way though.
Answer: They hire cheap guys working from home who lnows nothing
Global Shopaholics provides fast, reliable and efficient package forwarding to over 220 countries. We make it easy for customers all over the world to shop online.
Dear Customer,
We sincerely apologize for the inconvenience you've experienced. To help us investigate and resolve your issue promptly, could you kindly share your shipment ID or suite number?
Once we receive these details, our team will immediately look into the matter and provide you with an update.
We truly appreciate your patience and cooperation. Please don't hesitate to reach out if you need any further assistance.