From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Arrived late despite selecting the delivery date when checking out.
The roses arrived on time and in excellent shape. They were easy to trim and opened beautifully!
Thank you for sharing your feedback, Linda! It's great to know they were easy to trim and bloomed beautifully, that's what we aim for! If you ever need more fresh roses, we're at your service.
Great roses, great price, delivered right on time. My wife loved them
Dear Stacey. We're happy that your wife loved the roses and everything went perfectly. We appreciate your kind words and look forward to serving you again!
Roses were battered, and the box was left in full sun at wrong address, FedEx really botched the delivery
Dear Fred,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on August 2 as you have done on past occasions so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your last order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
The flowers I ordered, arrived in fair shape the boxes were battered pretty good, the flowers faired well, got them vased and are doing well
29 year customer, prices went up quality went down. Last 3 orders arrived in full bloom and were dead in 3 days
Dear Glenn,
We would like to express our gratitude for your longstanding support for your 7 orders from Global Rose since 2020. Your trust in our products and services means the world to us!
As per the quality of your orders. We are very sorry that they didn't meet your expectations and we wish you had contacted us as soon as you received your orders so we could fix your issue in the best possible way. Unfortunately, after investigating, we couldn't find any communication regarding the quality of the order you recieved on September 12 or your previous order delivered on September 12 back in 2022.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.comor through our live chat and speak with a live representative. Our team is at your service!
Flowers were delivered on time and were very fresh. Initially I thought I was short 2 dozen roses but once the packing was opened. I saw that was not the case.
Thank you for your review, Christine! We're glad the flowers met your expectations and everything was as expected. If you ever need assistance we're at your service!
We originally found these on Amazon but could not find a place to change the delivery date so we ordered directly through you. Once we found what we wanted, we could order in advance and select a delivery date and with your help, got it two days before we needed it so that the flowers had time to open.
Thank you for your feedback! We're happy everything worked out perfectly. We appreciate your understanding and look forward to assisting you in the future!
We had lots of communication on the order and were impressed with the flowers.
Thank you for your lovely review! We're always at your service and look forward to helping with your future orders!
This is my third wedding! The roses and greens are beautiful and an outstanding value. I highly recommend!
Congratulations on your wedding. We're honored to be a part of such a special occasion and happy to hear you loved the roses and greens. Thank you for recommending us!
Nice selection of flowers to choose from. I'm glad that the flowers I've been looking for were available when other florists did not have them in stock. They arrived early in the morning and we're beautiful.
We're happy you enjoyed our selection of flowers and hope to continue bringing beauty to your special moments.
I have had the best experience with Global Rose. This is my second time ordering and I have been satisfied by the purchase.
Thank you for your continued trust in us! We love to hear you're happy with your yellow carnations and you've had a great experience for the second time. We look forward to serving you in the future!
I purchased the roses for a school fundraiser for St. Valentine's Day. This is the second year I have done that. The roses were beautiful! I will definitely order again next year
Very good and very pretty flowers. Missing a few but that is ok
Thank you for your kind words and for choosing GR. We apologize for the missing flowers and appreciate your understanding. Please feel free to contact us, we'll be happy to assist you further!
Couldn't believe my flowers shipped so well! They arrived in a timely manner and were very fresh! The flowers lasted for nearly two weeks!
It's always our goal to provide timely delivery and quality blooms. We appreciate your sharing the positive feedback and look forward to serving you again!
This company gets 5 stars for delivering a beautiful product.
It's always our pleasure to provide beautiful flowers and excellent service. We're glad the hydrangeas met your expectations and look forward to serving you again.
It was a pleasure using Global Rose's service! My birthday was yesterday and my order of 250 roses ALL showed up on time, in excellent condition, and absolutely lights up the room 🥰 y'all are amazing!
Thank you for leaving your review! We're glad the roses made your birthday special and brightened up the room. We appreciate your kind words and look forward to assisting you with future orders!
I love how easy this process is.
Customer service is phenomenal!
I used to order through Amazon, but it is easier to order directly through this site/company!
Thank you for your feedback and for sharing your positive experience! It's great to know our service is convenient for you. We appreciate your support and look forward to serving you again!
Ordering was easy and flowers were on time. Quality products.
It's great to hear that you enjoyed everything, we're glad to have met your expectations and look forward to serving you again!
I needed 70 roses for a milestone birthday. Most local or online florists prefer to handle pre-designed arrangements. I found this site through google. I only wanted roses. No vase (already had one) and no filler. Even though order was shipped from Bogota the cost was a fraction of what I would pay normally. The vendor kept me informed of shipping status. Love the end result! Very happy!
Thank you for sharing your experience! We're grateful to hear you loved everything and are satisfied. We appreciate your kind words and whenever you need more roses in the future, we're here for you!
Everything went as described. The pink roses arrived a little more open than I expected, but I am keeping them cool and fed and instructed. Highly recommend Global Rose
Dear Dawn. We're glad everything went as expected, and it's great that you're following the care instructions to keep your roses fresh. We appreciate your feedback and hope to amaze you again with more beautiful blooms!
Usually, I am very happy with Bob Gross, but this time the babies breath that I received was different, smaller and less impressive by far! I was very disappointed and had to go and buy babies breast elsewhere to make up for it.
Dear Deanna,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to investigate your case further. Please provide pictures of the items that need our attention and let us straighten this unfortunate experience for you.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
If your flowers still appear wilted or dehydrated, please let us know and we will be glad to discuss further.
Best regards,
Federico
Excellent experience ordering and delivery as well as quality I will definitely order again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Kelsey,
Thank you for choosing Global Rose.
Keep in mind that even though 99% of our orders are delivered on the requested delivery date, orders may arrive a day late due to weather issues, mechanical problems, or other unexpected issues during transportation. FedEx and UPS are the best in the industry and work very hard to deliver on time. We appreciate your understanding that we have minimal control over deliveries once our packages are handed over to FedEx or UPS.
Credits or refunds will not be issued if orders are delivered a day earlier or a day later than the scheduled date due to unforeseen courier-related issues. Please refer to our policy here https://globalrose.com/FAQS.html. Therefore, Global Rose strongly recommends scheduling the delivery of flowers for special events such as weddings or parties 2 or 3 days before the event day. This information is available on our website before you schedule your delivery date.
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Thank you for your patience and understanding.
Respectfully,
Federico