Overview
GlobalRose has a rating of 4.4 stars from 2,913 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
Instant Feedback
I use Global Rose for events we do at my company. We host three fundraising dinners a year so we need 15-20 floral centerpieces each time. I got glass bubble vases from Walmart for $3/ea. And we order from Global Rose to have flowers arrive 5 days before our events. We process our florals for 24-30 hours before arranging them into the vases. The flowers look great by the event. I have also ordered flowers to present to artists after their stage performances. The convenience is great and it helps save time and stick to our budget.
2 of the rose bunches and 2 of the carnation bunches each had only 24 stems, not 25. I had a total of 12 broken roses (9 of them being all from one bunch), 9 broken carnations, and 1 broken Gerber daisy. I also had several snapdragons that were broke. I have never had this much breakage especially with the one batch of roses. I also had never had an issue not receiving all of my stems.
Dear Heather,
Thank you for sharing your feedback. We're truly sorry to hear about the issues with your flowers. We understand how disappointing it can be to receive a product that doesn't meet expectations. In cases like this, it would have been useful to have been contacted directly via email at claims@globalrose.com, as we could have investigated the issue right away and worked to resolve it promptly.
Thank you for your understanding, and we hope to have the opportunity to provide you with a better experience in the future.
Sincerely,
Claims department
The flowers were were delivered by FedEx the day they were supposed to be delivered, but, they thought no one was home and left with the package. I called them around 3pm that day and told them to return the package but they never did. This caused some of the flowers to be damaged because they delivered them the day after in the afternoon. I'm very disappointed.
Good morning! I had these eucalyptus plants delivered to my home on the 23rd in order to put them together Friday the 25th for a baby shower today, the 26th. I was home when they were delivered so I got them out of the box immediately and put them in water. Everuday they've looked worse and worse. Here's what they looked like yesterday when I wanted to put them together but have had to do something different because they look so bad. We used you for my daughters wedding a couple years back and the flowers were totally fine so I don't know why they went down hill so quickly. - Cathy Salcido
Dear Cathy,
Thank you for your feedback. We're truly sorry to hear that the eucalyptus did not arrive in the condition you expected.
In situations like this, we would have appreciated being contacted as soon as the issue arose so we could investigate and assist you in a timely manner. Our team is always here to help, and we strive to resolve any concerns promptly when given the opportunity.
We value your past business and hope to have the chance to better serve you in the future.
Warm regards,
Customer Service Team
Global Rose
We were having a small wedding ceremony at a cabin in the woods in an area with not a lot of florist. I had a vision to include blue hydrangea in our wedding to honor my grandmother. These came nicely packaged and beautiful! Perfect for the day!
Congratulations on your wedding! Thank you for choosing Global Rose for such a special occasion. We're happy to know the hydrangeas arrived as expected and helped make your cabin celebration perfect.
We ordered o many flowers and so many deliveries for our big event on Arbor Day and each flower was received on time looking beautiful! Thank you so much for making this process so easy!
We're glad our blooms met your expectations. It's our goal to make the process easy for you and provide beautiful flowers. Looking forward to serving you in the future!
I was nervous to order flowers in the mail for my daughter's wedding shower. We ordered for their arrival two days ahead of time as instructed. The flowers bloomed beautifully and right on time. We received many compliments, and they even lasted longer than we had expected, extending our joy! I am very grateful that I ordered them from Global Rose. I had no prior experience with this, but I will definitely be a return customer.
We appreciate you taking the time to share your experience! It's great to not only meet but exceed your expectations.
Thank you for trusting Global Rose for your occasion. It's our pleasure to bring a touch of natural beauty and joy to your celebrations!
Global Rose's website was easy to use and have a large variety of flowers to choose from. Simple steps to order the flowers and appreciate the options for delivery dates.
Flowers were delived to me (husband) at our front door. The daughters had send similar flowers for several pervious birthday. They were in excellent condition and are presently brightening up our home.
Dear Ashley, thank you for sharing your experience! We're happy your flowers arrived in excellent condition. It's an honor we were chosen again for birthday celebrations. If you ever need assistance or future blooms, we're here for you!
I bought a bunch of hydrangeas from you several years ago for my son's wedding. The blooms were enormous and beautiful and they lasted almost 2 weeks. I bought these for my own wedding and I'm so disappointed. The blooms were small, they were not very "blue", 3 were wilted when I opened the box, 3 more wilted before the wedding day and half of them were wilted by the end of the wedding. I was so excited to get these and so disappointed with what I received. Not sure if you have a different source or what. Not sure if I will order them again.
Dear Debra,
Thank you for sharing your feedback, and congratulations on your wedding.
We're very sorry to hear that your recent order did not meet expectations—especially given your previous positive experience with us. We understand how important it is for everything to be perfect on such a special day.
Please note that in cases like this, it's essential to contact us as soon as the issue is noticed at claims@globalrose. Com so we can initiate an investigation and assist promptly. This allows our team to evaluate the condition of the flowers upon arrival and take the appropriate action while the product is still fresh.
We truly appreciate your past support and hope we can have the opportunity to serve you better in the future.
Best regards,
Customer Service Team
Global Rose
Www.globalrose. Com
Follow us on Instagram!@globalrose
I have purchased your hydrangeas before and have always loved them. Can't wait to get these!
Placed an order of 200 carnations for a party I was making centerpieces for. Delivered very fast and followed instructions and the carnations bloomed so beautifully! Will definitely order from global rose again!
Thank you for sharing, Eunice! Your satisfaction is our priority, and we're happy everything was expected. Looking forward to being part of your future celebrations!
It's always challenging to order things online and find yourself nervous about the quality of the product you order; especially when doing a wedding. I can honestly say that these flowers did not disappoint and were absolutely beautiful. I ordered flowers from several online companies for a wedding--these, by far, were the most beautiful. The color of these roses was so vibrant, and the quality was outstanding! I would recommend ordering from them again...
Thank you so much for your review, Genam! We're glad our roses exceeded your expectations for the wedding. Ensuring vibrant colors and outstanding quality is our priority, and we're happy you found them to be the most beautiful.
We look forward to serving you again for future floral needs!
I would give 0 stars if possible. I ordered the 3500 hot pink rose petals, and I never received them. I had paid extra to have them delivered on Saturday to my hotel, and every single person at the hotel front desk said no one ever came in for a delivery. They're closed on Sundays, so I couldn't contact them, then on Monday we were checking out and leaving town, hence why I paid for the extra shipping cost. They're closed said they won't refund me, and then gave me a 15% coupon code for my next order, like I would ever order through them again when I never even received my first order. Terrible business, and no accountability. I gave them the hotel's information to reach out themselves and they didn't even look into the situation. I'm would avoid ordering from them, especially to a hotel or business because they were just awful for the entire experience. And for the optional picture to include, can't really do that…
Dear Annemarie,
We sincerely regret that your experience did not meet your expectations. Our records show that FedEx attempted delivery on the requested date, but no one was available to receive the package. Since hotels require signature confirmation for deliveries, this may have contributed to the issue.
We understand your frustration and acknowledge that this situation was inconvenient for you. However, as per our claims policy, which is included in every order confirmation, we require notification within 24 hours of the delivery attempt to resolve any issues. Unfortunately, we were informed 10 days later, limiting our ability to take further action.
As a gesture of goodwill, we issued a refund for the extra Saturday delivery fee. While we regret that this order did not go as planned, we stand by our policies, which are in place to ensure fairness for all customers.
We appreciate your feedback and will continue working to improve our services.
Best regards,
Global Rose Support Team
When customer orders big bouquet, its better to unite all flowers in one bouquet instead of sending 3 small separate bouquets
Dear Yulia. Our blooms are sold in bunches of 25 stems. We do not offer a one big bouquet and all the details can be seen on our site when purchasing.
If you ever have questions or need anything, please let us know!
The roses were beautiful once they opened up. However, the order was supposed to include a vase but it did not.
Dear Kimberly,
Thank you for your feedback, and we are very sorry that you expected a vase. However, after checking, we found that you didn't select the option of a vase. You can verify this information by going to your order confirmation email, and below the product, you will see "vase: none." That means that you did not select a vase.
We hope this clarifies.
I ordered 50 Roses on Tuesday evening, and they were able to be delivered that Friday. They look absolutely beautiful.
We love that your 50 roses arrived as expected. We work hard to exceed your expectations and appreciate your kind review!
This was an absolutely beautiful surprise from my uncle as a graduation gift. The rose are absolutely gorgeous.
Overall I liked the flowers and the ease of ordering quickly online. However I was disappointed that some of the flowers were smooshed and so K couldn't use them. A few others were broken. The ones that survived were nice but I wish the company padded the flowers or were able to keep them cool or something for transport.
Dear Christina,
Thank you for your feedback and for giving us the opportunity to be part of your special moment. We're truly sorry to hear that some of the flowers arrived damaged — that's certainly not the experience we aim to deliver.
We appreciate your kind words about the quality of the surviving blooms and the ease of ordering. Your suggestion regarding improved packaging and cooling during transit is valuable, and we've shared it with our team to help enhance future deliveries.
If you haven't already, please feel free to reach out to us at claims@globalrose. Com with photos of the damaged flowers so we can make this right for you.
Warm regards,
Customer Service Team
Global Rose
Www.globalrose. Com
Follow us on Instagram:@globalrose
Flowers were great and arrived as ordered - quick and good pricing! You even corrected my mistake quickly (I forgot to include the gift message). Great communication!
Thank you for your kind feedback! We're happy to assist, and it's great to know everything met your expectations. We look forward to providing you with more beautiful blooms!
I'm so glad that I ordered from global rose. The flowers arrived in time and were packed so well. Everything fresh and lovely!
Thank you for sharing! Your satisfaction and happiness are our reward and we appreciate your feedback.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad our blooms help make your events shine. Thank you for your trust and for choosing GR.