Overview
GlobalRose has a rating of 4.4 stars from 2,908 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
Instant Feedback
My order was a day late BUT it was in Memphis when a pretty bad storm came thru there so I was expecting a delay and oh my…when they did arrive they were absolutely gorgeous! I WILL be ordering again!
My experience with global rose was the best, i thought this was a scam or something that didn't actually sell flowers, but they didn't disappoint me i love their flowers!
Thank you for choosing us for your kind words! We're glad the flowers exceeded your expectations and hope to provide you with more floral beauty in the future.
I order flowers every year to decorate my church for Pascha (Easter). This is my third year ordering from GlobalRose. The flowers arrive when promised and are always beautiful!
Thank you for your trust and support in Global Rose! We're honored to be part of your church's decorations again, and it's great that they arrived as expected. We look forward to blooming your celebrations again soon!
My customer service experience was excellent - i had several questions all inquiries were answered quickly and professionally. When the flowers arrived, all stems were perfect and as described.
Thank you for sharing! Your positive feedback is invaluable, and it's great to see that every detail from GR hits the mark. We are grateful for your support and hope you continue to enjoy your blooms!
From start to finish everything was great. Shipping was on time and flowers are beautiful! Easy to sort and care instructions were clear.
Thank you for sharing. Your satisfaction is our priority, and we're glad the flowers met your expectations!
I spent a considerable amount of time trying to waive the signature requirement on FedEx website without success. Fortunately, I was home when the lilies were delivered, but the FedEx driver indicated, even if I had left a note directing him to leave the flowers he would not have done so without a signature.
Dear James, thank you for your order and feedback. We're glad it was delivered on time. Pleasen note that after placing it, you received a confirmation email stating that a signature is required for delivery. In the future, you can request us a signature release so FedEx leaves your package without requiring a signature. Feel free to email us at support@globalrose. Com with your order number and authorization, we can help you with this matter.
Thank you for choosing Global Rose!
I have 524 rewards points and it took me 20 minutes to figure out how to get the coupon code so I could use those points and that discount in placing my order.
I have ordered roses from global Rose for nearly a decade, and I've always been satisfied with the service and Nut the product.
The flowers arrived on time and allowed us to put the bouquets together early. This allowed the flowers plenty of time to hydrate and be brought back to life to be a beautiful accent to our parties, each a week apart.
Thank you so much, Sarah! We're glad the bouquets bloom beautifully for your celebrations. It's our joy to bring floral beauty to your special moments!
I would give 0 stars if possible. I ordered the 3500 hot pink rose petals, and I never received them. I had paid extra to have them delivered on Saturday to my hotel, and every single person at the hotel front desk said no one ever came in for a delivery. They're closed on Sundays, so I couldn't contact them, then on Monday we were checking out and leaving town, hence why I paid for the extra shipping cost. They're closed said they won't refund me, and then gave me a 15% coupon code for my next order, like I would ever order through them again when I never even received my first order. Terrible business, and no accountability. I gave them the hotel's information to reach out themselves and they didn't even look into the situation. I'm would avoid ordering from them, especially to a hotel or business because they were just awful for the entire experience. And for the optional picture to include, can't really do that…
Dear Annemarie,
We sincerely regret that your experience did not meet your expectations. Our records show that FedEx attempted delivery on the requested date, but no one was available to receive the package. Since hotels require signature confirmation for deliveries, this may have contributed to the issue.
We understand your frustration and acknowledge that this situation was inconvenient for you. However, as per our claims policy, which is included in every order confirmation, we require notification within 24 hours of the delivery attempt to resolve any issues. Unfortunately, we were informed 10 days later, limiting our ability to take further action.
As a gesture of goodwill, we issued a refund for the extra Saturday delivery fee. While we regret that this order did not go as planned, we stand by our policies, which are in place to ensure fairness for all customers.
We appreciate your feedback and will continue working to improve our services.
Best regards,
Global Rose Support Team
The roses were beautiful once they opened up. However, the order was supposed to include a vase but it did not.
Dear Kimberly,
Thank you for your feedback, and we are very sorry that you expected a vase. However, after checking, we found that you didn't select the option of a vase. You can verify this information by going to your order confirmation email, and below the product, you will see "vase: none." That means that you did not select a vase.
We hope this clarifies.
Overall, our flowers were very pretty. They did arrive very warm and thirsty. We had 16 rotten flowers that we couldn't use. I would say able 30% of the mums were very small, they looked like a differnt type of mum possible.
Dear Kim,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on March 24 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order, so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose. Com or through our live chat and speak with a live representative. Our team is at your service!
Overall I liked the flowers and the ease of ordering quickly online. However I was disappointed that some of the flowers were smooshed and so K couldn't use them. A few others were broken. The ones that survived were nice but I wish the company padded the flowers or were able to keep them cool or something for transport.
Dear Christina,
Thank you for your feedback and for giving us the opportunity to be part of your special moment. We're truly sorry to hear that some of the flowers arrived damaged — that's certainly not the experience we aim to deliver.
We appreciate your kind words about the quality of the surviving blooms and the ease of ordering. Your suggestion regarding improved packaging and cooling during transit is valuable, and we've shared it with our team to help enhance future deliveries.
If you haven't already, please feel free to reach out to us at claims@globalrose. Com with photos of the damaged flowers so we can make this right for you.
Warm regards,
Customer Service Team
Global Rose
Www.globalrose. Com
Follow us on Instagram:@globalrose
Im glad I got them early as they recommended. They opened up right on time! There were some crinkles on the some of the pedals, but overall a great experience! Will order again when I need to!
Thank you for the 5‑star review! We're glad they opened perfectly on time. We apologize for the crinkles on a few petals and appreciate your understanding. If you ever need assistance, please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose. Com
We look forward to helping with your next order!
I purchased something and used the Amazon pay option. After that I have receive a ton of emails from you saying something I already received was ready to be purchased. I have tried to unsubscribe and that didn't work. Please stop, I got what I NEED and it will probably last me 2 years. SO STOP THE EMAILS!
Dear Scarlett, we're so sorry for the inconvenience. We value your time and will remove you from our list within 2 business days. You can also click "Unsubscribe" at the bottom of any email. Thank you for your feedback. We appreciate you!
Shopping was easy and delivery was right on time. The inventory and variety was great and the added ability to get roses in two days was a definite plus.
We're happy to hit the mark. Your kind words inspire us, and we hope to continue providing you with fresh blooms again!
Very easy process and the roses are gorgeous.
Great experience and the roses were awesome. Wife loved every one of the roses. It was like Christmas because with the assorted roses you did not know what you were getting until you opened the box.
My wedding bouquet showed up packed very well with water attached to the ends no wheeling just beautiful exactly what I wanted for my wedding day. Thank you so much 🏻
Thank you so much for choosing GR. We love that the bouquets arrived perfectly and as expected for your wedding. Your kind words inspire us to keep delivering excellence!
Best decision to just order them. Instead running around looking for viable flowers. The Hydrangeas and Carnations were packed perfectly not one was damaged
Thank you for your feedback! It's great to know our hydrangeas and carnations arrived perfectly. Your ease and satisfaction are our top priorities, and we look forward to helping with your next occasion!
Very easy and affordable pricing. Glad they can deliver by the date needed
The asters are fine. The rest of my order is mostly garbage. I had to run all over town and find floral in a pinch. These were for my niece's wedding and we are scrambling.
Dear Desa,
We're truly sorry to hear that your order did not meet expectations, especially for such an important occasion. That's certainly not the experience we aim to provide.
Please reach out to us at claims@globalrose. Com with your order details and any photos you may have so we can look into this further and make it right.
Thank you for your feedback — we take it seriously and are here to help.
Best regards,
Customer Service Team
Global Rose
The flowers were beautiful! I used them to make centerpieces for our Easter Brunch. The flowers came just in on time and all the flowers opened up nicely.
Thank you for choosing us for your celebration. We're glad the flowers were perfect for your Easter Brunch centerpieces and look forward to serving you again!
Came well packaged (maybe too well packaged-not sure each flower needed to be individually wrapped.) But, I cut the ends and soaked the whole bunch of them in warm water and they lasted for many days
Thank you, Tess! Your feedback on the packaging is much appreciated, as we're always looking to provide the best, and we value your input and support.
Very happy with the flowers we used for the centerpieces for my daughter's wedding. They arrived on time and bloomed at the right time.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're glad your order was delivered on time and we love that you enjoyed the peachy pink roses. Your satisfaction is our goal and we can't wait to serve you again!