Overview
GlobalRose has a rating of 4.4 stars from 2,908 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GlobalRose most frequently mention customer service, beautiful flowers and perfect condition. GlobalRose ranks 2nd among Flower Delivery sites.
Instant Feedback
The shipping was good for how far out I ordered them they gave updates when shipping process started; once i got my flowers i took them out packaging and began the bouquet making process most of the red roses i ordered were falling apart just from picking them up: not a full bud whatsoever, the yellow ones were better but the red ones also had flimsy bud heads and slouched over. ALL in all i would be very mindful about ordering through them if you want quality roses
All of my flowers came dead. I will like a refund. Every petal had fallen. No bloom survived. Just stems & dead roots
Hi Kaylor,
We're very sorry to hear about the condition of your flowers. That's definitely not the quality we aim to provide.
For situations like this, we kindly ask that you contact us directly at claims@globalrose. Com. Be sure to include your order number and photos of the flowers so our team can review and assist you as quickly as possible.
We appreciate your understanding and look forward to resolving this for you.
Best regards,
CUSTOMER SERVICE TEAM
Www.globalrose. Com
Danielas customer service was fantastic. She went over and over to find the issues and provide the best outcome! Great job Daneila and thank you! I was desperate to get roses for my inlaws 50th golden anniversary!
Thank you so much for your thoughtful review! I'm happy we could assist you with the anniversary. It was our pleasure to help, and are here anytime you need!
Ordering experience and delivery experience were very smooth. For my first order ever, I ordered 50 white roses and while half of them looked great when they arrived, the other 50 looked a bit wilted. After two days, the majority of the half that appeared wilted seem to be doing okay although they are losing their petals fast. Overall a decent purchase considering only one rose ended up dying after the first day. Will give this site one more try.
Dear Silvia,
Thank you for your feedback and for giving us a try! We're glad to hear that part of your order arrived in good condition, but we'd like to look into the concerns with the wilted roses.
Could you please send us pictures of the flowers to claims@globalrose.com? This will help us assess the issue and assist you accordingly.
We appreciate your time and look forward to resolving this for you.
Best regards,
Claims department
Perfect and punctual! I stumbled on this website when I was attempting to buy silk petals for my wedding. Then when I saw the natural roses on global roses and I decided to give it a shot. Hands-down, I will definitely order from here again -this is an amazing option for the girls who are trying to be budget friendly while also having natural and authentic flowers.
Hi Michelle
Congratulations on your wedding! We appreciate your kind words and your business. We hope to hear from you soon!
Have a great rest of your day.
Kind regards
Diana Leon
This is my second time getting roses from Global Rose, and once again, they are absolutely the most stunning blooms I've ever received! I told my husband that I ONLY want flowers from here lol. The delivery is super quick too! I love love love my roses. The photo shows them on day six!
Thank you for your review! It's wonderful to know they're lasting beautifully! We appreciate your support and look forward to delivering more stunning blooms in the future.
I had a great experience in ordering the roses. Lina was wonderful to work with. Sadly, the quality of the roses was not that great. Many wilted petals and they just don't look very fresh at all. Nothing better than week old roses from the grocery store. I immediately opened them and cut the bottom of the stems and got them in water, but it didn't help. We also didn't get the color variety as pictured. Too many white.
Dear Shanna, we're here to help and always at your service! We'll be sure to share your kind words with Lina and we appreciate your feedback.
These roses require more maintenance compared to those purchased from 1800 Flowers. You need to make sure to cut off all the thorns and remove any charred foliage. Half of the flowers bloomed well, while the other half did not. I have enjoyed my previous purchases from Global Rose, but I was disappointed with this particular set.
Thank you for your feedback! We're glad to hear you've enjoyed previous purchases from Global Rose, but we're sorry this order didn't meet your expectations. Unfortunately, we didn't receive any claim regarding your flowers so we could make it up to you, but if you ever experience any issues in the future, please email us at claims@globalrose.com within the first 24 hours of receiving your product so we can make it up to you!
Roses showed up neatly package and still looked fresh. Had to do some pruning and organizing since but didn't take long at all and they look great.
We're glad your 50 Rose Valentines arrived neatly packaged and fresh, we are glad they turned out great. Thank you for sharing your feedback and for choosing us.
The person who sent them to me spent over $100 amd the flowers died in 2 days, very disappointed!
Dear Michael,
On Monday, our claims team sent you the following email:
"Dear Helen,
Thank you for your response. We understand your concerns and appreciate your feedback.
In order to proceed with a refund, replacement, or credit for a future order, we do require photos of the flowers in question. This helps us assess the issue and improve our quality control. If the recipient is able to provide pictures, please have them send them to claims@globalrose. Com at their earliest convenience.
Best regards,
Customer Service Team
Global Rose"
However, they haven't received a reply from you. Please send the pictures as stated in our claims policies, and we will be happy to assist.
I ordered 50 roses & received 42…1 wad too wilted to use. Delivered on time & in great condition.
Dear Richard,
Thank you for your feedback and for bringing this to our attention. We're glad to hear that your order was delivered on time and in great condition, though we're sorry to learn that the quantity of roses was short. In cases like this, it would have been helpful to be contacted directly so we could promptly investigate the issue and ensure it's resolved.
Thank you for your understanding, and we appreciate your business.
Sincerely,
Claims department
Our whole school gets to give one of your carnations to their teachers on valentines and they are beautiful.
Thank you for your review and for choosing Global Rose, Jillian! We're honored to be part of your school's Valentine's Day tradition. Our goal is to meet your expectations and add beauty to every occasion.
Easy to order and arrived on time. They were packaged very nicely. I love these yellow roses and I will definite be ordering more from this website.
Thank you for your kind words! We're glad you found our ordering process easy and loved the yellow roses. We can't wait to bring you more beautiful blooms again and are always here if you need us!
She loved absolutely love the flowers and they arrived at the requested date. Definitely will be buying from here again!
Thank you for your review! It's amazing to hear she loved the flowers and they arrived as expected. We appreciate your support and look forward to serving you in your future special moments!
I was very impressed with Global Rose. I needed a large handful of flowers for my wedding, and was going to put them together myself. After hearing about GR, I took a chance! They came later in the day than I'd prefer (at 5pm) - but I worked into the night putting these together two days before my event. On the day-of, the roses were opened perfectly and held up until nearly a week later.
I will definitely be buying from GR should I ever need a florist again.
Thank you for choosing Global Rose, Stephanie! We're honored to be part of your wedding celebration. We appreciate your flexibility with the timing and are happy our roses held up beautifully. Your kind words mean a lot to us, and we look forward to serving you in the future!
Small roses that did not open. My partner got roses the same time from another company and they were ten times more beautiful than global roses
Dear Patricia,
We are very sorry that your order didn't meet your expectations and after reviewing we don't have any claim regarding this order.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us at claims@globalrose.com providing pictures and we will be happy to help! You can also connect to our live chat and speak with a live representative. Our team is at your service!
I looked locally for flowers for a fundraising event at my child's school. These carnations were by far the best deal I found. I was nervous ordering such a large quantity as my first order but am so pleased with the delivery! The event is tomorrow and I have cut them and put them in water. I think they are going to be perfect!
We love that your carnations arrived just as expected. It's great to hear they're prepped and ready for your event. We hope they make it even more special!
We order red carnations as a fundraiser each year from Global Rose. The flowers are securely shipped and in perfect condition when received. After a few days in sunlight, we always hear positive feedback from parents about how perfect the flowers are. Will definitely keep ordering from Global Rose!
Thank you! It's great to hear your red carnations arrived securely and stayed perfect. Your trust means so much, and we're excited to keep supporting your fundraiser.
I have been ordering our Valentine's carnations from your company for the past few years. We have always had great experiences with very quick delivery, however, this year, we received some that were broken and a few stems that didn't even have a flower on them. I know some breakage is probably to be expected, but this year we were almost short a dozen from this which forced me to go find flowers to make up the difference.
Dear Karrie,
Thank you for your feedback and for being a loyal customer. We're sorry to hear that some of the carnations did not arrive in perfect condition. We understand how important it is to receive your flowers in the best shape possible.
We will be reaching out to you via email shortly to address this issue further. Please keep an eye on your inbox, and feel free to provide any additional details or photos that may help us assist you
We appreciate your continued support and look forward to resolving this for you.
Best regards,
Claims department
Delivered on time and they were in perfect condition. Bloomed in about 2-3 days after i received them
Thank you for your kind words. Enjoy, and we look forward to serving you again!
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, and we're sorry to hear about your experience with the red roses. Quality is our top priority, and we appreciate you bringing this to our attention. We are glad to know that our claims team has processed a refund for you, and we hope to have the opportunity to provide you with a better experience in the future!