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GlobalRoseReviews 3,347

4.4

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
60
value
64
shipping
64
quality
62
This company responds to reviews on average within 0 days

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5,517 reviews
Texas
1 review
0 helpful votes
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Very Beautiful roses
January 18, 2023

Big white roses very beautiful I love them I received a time

Date of experience: January 18, 2023
Lina P. — GlobalRose Rep
over a year old

It's such a pleasure to hear that your white roses arrived looking beautiful! We hope they brought a big smile to your face when you first saw them, and that they continue to do so to this day! It makes us incredibly happy to have made a positive impression on you and we hope to continue providing you with fresh, high-quality roses and flowers in the future.

Please, if you ever need any assistance at any point, you can always reach out to us via email at support@globalrose.com or through the live chat option on our website.

Texas
1 review
0 helpful votes
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Beautiful flowers everywhere!
January 18, 2023

I received 101 roses from my daughter for my 101st birthday. They came in perfect and are in vases throughout my entire condo. Beautiful and fragrant!

Date of experience: January 18, 2023
Lina P. — GlobalRose Rep
over a year old

The joy from hearing that we were given the chance by your daughter to commemorate your 101st birthday is overwhelming for us. It truly is an honor to hear that our flowers were a central part of such a special occasion, especially since you were so pleased with them!

Hopefully, these filled every room in your condo with life and brought a smile to your face each time you saw them. We really hope to continue providing you with beautiful flowers! We're always at your service.

California
1 review
0 helpful votes
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Beautiful flowers for a great price
January 18, 2023

This is my second time ordering from GlobalRose. I love their selection, quality, and especially their prices. I also love that I can select my delivery day.

Date of experience: January 18, 2023
Lina P. — GlobalRose Rep
over a year old

How delightful it is to hear that your second order was a big hit! We really hope that your flowers served you very well and brought a smile to the face of whoever saw them. We really appreciate your positive feedback and kind words! We will continue to provide you and our other valued customers with the best quality, selection, and prices with every order, and on the date they need them!

If you ever need any assistance, please don't hesitate to reach out to us via email at support@globalrose.com or via our live chat on our website. We're always happy to help!

Alabama
1 review
0 helpful votes
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Wonderful
January 18, 2023

Delightful, well packed, and on time shipping. Thanks!

Date of experience: January 18, 2023
Lina P. — GlobalRose Rep
over a year old

Wonderful news! You can count on that every time. Thank you so much for your business and feedback, Shacoria! If any of your friends or family need help, please let them know about us!

Texas
1 review
0 helpful votes
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Rose fundraiser
January 12, 2023

The videos were very helpful! Great to see so many positive reviews!

Date of experience: January 12, 2023
Lina P. — GlobalRose Rep
over a year old

It is great news for us to learn that you enjoyed our videos! We appreciate you sharing your feedback and we will be looking forward to sharing the beauty of our blooms with you again in the future.

Indiana
1 review
0 helpful votes
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Blue stem hydrangeas in Jan
January 12, 2023

Pretty quick --easy to mess up shipping since it asks for payment right after and it filled in my own address (which was billing not shipping). Product information could be more detailed and more photos would help decision making.

Date of experience: January 12, 2023
Lina P. — GlobalRose Rep
over a year old

We love hearing that placing your order was quick! We currently dont ask for billing information, we just require your delivery address. We are sorry if it was confusing. If you would like to discuss further or provide additional feedback we would be delighted to listen to your suggestions!

Massachusetts
1 review
0 helpful votes
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Roses
January 10, 2023

Its my best friend's favorite flowers, excellent service, will definitely order again in the near future! Thank you

Date of experience: January 10, 2023
Lina P. — GlobalRose Rep
over a year old

We're very happy to hear that ordering was easy! We pray that the roses will bring a smile to the recipient's face. We greatly appreciate your kind words and positive feedback and hope to be able to continue fulfilling all your future flower needs. If you ever need any assistance or have any questions, don't hesitate to reach out! We're always happy to help.

Florida
1 review
0 helpful votes
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Beautiful Red Roses
January 9, 2023

Quick and easy and the roses lasted over a week and opened beautifully

Date of experience: January 9, 2023
Lina P. — GlobalRose Rep
over a year old

This is great news! We are excited to hear that you found it quick and easy to place your order. We noticed your order was delivered less than 18 hours after placing your order. We are glad you value our super-fast shipping!

Alabama
1 review
0 helpful votes
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60th Wedding Anniversary Party
January 5, 2023

Spoke with a representative on Wednesday and she help in my decision making of my selection.

Date of experience: January 5, 2023
Lina P. — GlobalRose Rep
over a year old

We're thrilled to hear that our Customer Service was helpful. We will always be available when you need assistance. Thank you for choosing Global rose!

Tennessee
1 review
0 helpful votes
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Pretty good
January 2, 2023

Very convenient to order and delivery was wonderful. Only thing was that several of the tops of roses fell off the stem.

Date of experience: January 2, 2023
Lina P. — GlobalRose Rep
over a year old

Dear Kristie, your feedback helps us improve our services! We are glad to hear that it was convenient to order and that the delivery was wonderful. We will reach out directly via email to learn more about the roses that fell off the stems.

Arizona
2 reviews
3 helpful votes
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Big Disappointment!
May 6, 2022

I have ordered from this company before and was satisfied. This time I ordered 100 assorted carnations for Mother's Day and this is what I received. They are tinged brown and green and are quite ugly. I asked for a refund but nope.

Date of experience: May 6, 2022
Maryland
2 reviews
1 helpful vote
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Order did not arrive
February 10, 2022

GlobalRose is a online florist shipping from Bogata, Columbia. The online service seems adequate, but delivery performance is bad. They take money just fine.
I am a longtime married retiree and I wanted to surprize my wife.
I ordered 4 dozen roses on January 11 for a anniversary occasion this week Tuesday Feb. 8. and they never arrived. I agreed to a one day early delivery, still never is never. I am now in the process of getting back my money. Even if they arrive, they will be in a box for a week and the anniversary surprize is lost. I should have paid double with a reputable supplier.
Disappointed Invoice number: *******

Date of experience: February 10, 2022
California
2 reviews
0 helpful votes
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Before purchasing from this firm consider the following. The following shipping issue is occurring on my two current orders and is the second instance in a row. The poor service quality is ok because they have written an out into their service agreement. Never mind that upsetting the customer is the last thing they consider.
Consider this note a service quality warning before your expectations are banished and money is wasted.
Dear customer
Thank you again for ordering flowers from Global Rose.
FedEx has informed us that your shipment has been delayed due to a delay in customs and will be delivered tomorrow Saturday, May 8th. Flowers are currently being kept in cold storage to guarantee the freshness of your product. As stated in our shipping policies, Globalrose can deliver flowers one day after the scheduled delivery date, if shipping problems arise during transportation.

We are sorry about the inconvenience. Thank you and enjoy the flowers.

The followup for this issue, is the company did not delivery on Saturday and Fedex notes delivery will be on Monday.

#flower, #globalrose

Date of experience: May 8, 2021
New Mexico
1 review
1 helpful vote
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Worst Ever
May 6, 2021

All roses were wilted & black around the edges. Ordered for a nursing home for all mothers in quartine & they were awful looking. I was so embarrassed.

Date of experience: May 6, 2021
California
1 review
2 helpful votes
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Ordered Amandine roses for Birthday, paid extra for Sat delivery. Got it in time, in the morning, in the beautiful box (2 stars for good packaging), but wrong roses, green more like Limbo with lots of damaged(from heat by delivery company Fedex). Contacted customer Service support, who proposed to resent roses or 30% of credit for next order(why do I need next order when Birthday already past) how ever I ask to resent it if. If it will be a right once. Roses being resent for free, but Two weeks later I got the same wrong roses. Question why do you advertise or propose variety if you don't have it, or you will be sending the same ones for any order as longer as they are same or similar color? Or why do I need credit from the store, if it's not my mistake I have to buy more? Super disappointed. Very not trustful, specially if you ordering flowers for special event you don't know what you will get.
Roses good qality roses, wrong and after heat delivery, but originally good quality roses, if not customer Service it would be maybe a good place to buy.

Date of experience: September 23, 2020
California
1 review
7 helpful votes
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I have never in my life experienced such poor customer service and received such little help from a company providing a product. I ordered flowers to be delivered, 50 pink roses for Friday June 8 for my girlfriend's birthday. Friday morning I am home and they are not delivered whatsoever. I attempt to contact them throughout the weekend through their "customer service" department to no avail, although it clearly states their times of operation when you call. Monday morning rolls around (3 days later) and they try to deliver the flowers and leave a note this time. I finally reach their customer service manager now to attempt to get my money back for her to tell me sorry they tried to deliver them and there is absolutely nothing they can do. NO REFUND, NO RESENDING OF FLOWERS, OR EVEN CREDIT FOR NEW FLOWERS? I have never felt so cheated. Who takes a customer's money like that? From someone who is trying to make their loved one feel special on their day? That is the business they specialize in but did nothing for their customer but make it sound like it was my fault. It is outrageous and completely unprofessional. I sincerely hope they enjoy the $71 and maybe reinvest it into their lowly company to emeliorate it starting with the nonexistential customer service. I am a frequent purchaser of flowers and floral arrangements for my family members and loved ones at all times of the year. Unfortunately there are many affordable alternatives who would never make a customer feel the way they made me feel today and who would be light years more business professional with some etiquette and courtesty. Others include (1800flowers.com, fromyouflowers.com, eflowers.com, bouqs.com, ftd.com, proflowers.com). I hope nobody has a company take money from them like they did to me, STAY AWAY FROM ROSE GLOBAL!

Date of experience: June 12, 2018
Kansas
3 reviews
27 helpful votes
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I wanted to send my 80 year old mother flowers for Mother's Day. While most woman like roses my mother loves carnations which is not the typical flower found in arrangements available online. I found an adorable arrangement online, at a very well known business, of maybe 12 carnations which were sculpted into 2 white dogs. $80 + $20+ in shipping. Seemed a bit much for 12 carnations held together with floral tape and pipe cleaners. So I checked the local florist, literally around the corner from my my mother's house in a very small town in Kansas, to see what they had to offer. 12 carnations, of colors I could not chose, stuffed in a $1.50 vase with baby's breath and a paper ribbon...$50.00 + $3.50 for delivery. Seriously? In my desperation I went online again searching for a solution when I stumbled across Globalrose.com. I had never heard of this company so was very leery to begin with, however, there it was (cue angels singing) a Mother's Day bouquet of 100 carnations for $50-ish and free delivery within the continental U.S. WHAT?!? I went through the order and payment process very easily and began the worrying process to find out what my mother would actually receive. As promised I received the FedEx tracking number the night before the delivery. I tracked the flowers and saw they had come from Columbia and were on the move to mom. Like clockwork they arrived! And to my surprise and my mother's delight the carnations were beautiful and healthy! Globalrose does not have a wide variety of flowers and do require a little elbow grease to trim and arrange the flowers (which my mother enjoyed to no end) but I cannot imagine a better experience or better price. I highly recommend this site and will keep it as my go-to from now on.

Date of experience: May 13, 2015