From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My delivery arrived right on time which was great. However, the all the eucalyptus was very dry and i was unable to use it. The roses were lovely and well packaged. As for the alstromerias, one set was great and popped open in time for following Saturday wedding. However, one whole color (the accent color} failed to open until much later...after the wedding and by the time the flowers opened, the foliage was mostly yellow and old looking. I have ordered before from Global Rose before and was totally happy with my purchase. I'm not sure what happened this time. Just thought you should know.
The carnations for my Father's Funeral were amazing. The carnations arrived on time and in perfect condition. We created arrangements in 5 large vases and 12 small ones, they were perfect. We gave away the small vases and the large vases have been so beautiful throughout our home. Thank you for making a hard day very special and memorable.
Please accept my deepest sympathies during this very difficult time and thank you so much for the feedback! It means the world to our team that you took a minute out of your day to leave us your fantastic review. It is because of customers like you that we continue to improve!
If you ever need assistance with a future order, dont hesitate to reach out to support@globalrose.com Out team is at your service!
When i ordered 150 roses i was having an expectation that they would be at least near the same pedal sizes. When they bloomed the roses were noticeably, different sizes and I couldn't make my desired bouquet of 150 roses. Some roses were also bright red and others were dark burgundy red.
Dear Jaime,
​
Thank you for contacting us, we apologize for this! Could you please attach pictures of the flowers, the box and label if possible? I will be helping you further as soon as I receive them.
​
Regards,
Carolina
The flowers came in boxes. I ordered 75 XXL roses. The quality of the roses were amazing. I will definitely be ordering from here again
We're very happy to hear that you were happy with the quality of our roses! Hopefully, they're still looking great after these few days and they really brightened up any space they were in. It's an honor for us to be given the chance to continue providing you with your flower needs in the future, and we will always do our very best to continue to be deserving of your praise.
If you need any assistance, don't hesitate to reach out to us at any point! We're always happy to be of service.
If you want fast, dependable service buy your flowers from GlobalRose!
It fills us with great joy and pride to hear from a valued customer such as yourself that you are pleased with our products and service! We take great pride in the quality of both, so your words motivate us greatly to continue working hard to improve every day!
Hopefully, the flowers from your last order arrived in perfect condition! If you ever need any assistance at any point, you can always reach out to us via email at support@globalrose.com or via our live chat option on our website!
What else is there to say? The two most important things about ordering online are the quality of the flowers and them arriving on time. We got both with this order. Thank you
Dear Gerianne, we are so happy that you enjoyed your experience with us! Great quality flowers on time every time. We appreciate the great review and look forward to working with you again soon.
The flowers arrived in great shape and bloomed beautifully for my event. They lasted over a week so our guests who took them home were able to enjoy them as well.
It's so great to hear that your roses were delivered in good shape! I clearly remember being there to assist you when you initially reached out to us. It was a pleasure helping you out with the inconvenience you had and it's very gratifying that our efforts to help out did bear fruit. We're always at your service!
Hopefully, your guests really enjoyed the flowers both during and after your event, and we also hope to be able to fulfill your flower needs in the future!
Global Rose uses FedEx for delivery and order tracking. FedEx doe not contact customer untill the order is on its way and then you need to create a FedEx account to be able to track and provide delivery instructions. Initially I was not sure how it may work out and if FedEx can actually see the instructions. But it worked out well in the end. It was just a bit disconnected initially.
Thank you so very much for your kind words and for your feedback! We're always looking to improve our customer's experience and try to meet their needs as best as possible. We're really looking forward to preparing and shipping your upcoming order very soon!
We'll always be at your service in case you have any questions or need any assistance at all! You can write to us at support@globalrose.com or start a live chat with one of our representatives on our website
The roses arrived packaged very well. My delivery had different varieties of pink roses. I expect a more white rose with pink tips. Only two dozen out of the 200 were what I expected. However, once they all opened they were all stunning. I will recommend you and will be a repeat buyer.
It's really a pleasure to know that you were pleased with your roses and that they bloomed beautifully! We greatly appreciate your kind words, your business, and your recommendation.
In the future, if you need a very specific variety or color for your order, you can reach out to us via email at support@globalrose.com or through our live chat option on our website letting us know your needs for a specific order. We can point you to the exact item you're looking for or adjust an already existing order should we need to. It's always our pleasure to be of service!
We'll be looking forward to fulfilling your future flower needs!
I am hoping this batch does better that the last. The first bunch came nearly dead. After giving fresh cuts and water, they were all wilted within 24 hours
While we can't promise you that things will be absolutely perfect, we can guarantee that we will work diligently to address any issue in the best possible way.
Kindly accept our sincere apologies for the inconvenience caused by the 1st delivery but glad that a replacement was sent and delivered on time!
Spoke with a Service Rep to see if I should move my order date since it was a wedding order. She was adorable and reassuring. Everything was on time and beautiful!
It's such a delight for us to hear that an order for such a special and wonderful occasion arrived perfectly on time and in great shape! We've let the customer service rep you were in touch with know just how pleased you were with her service and you would not believe her joy! It really was our pleasure to get to be a part of your special evening and we hope to be able to fulfill all your future flower needs as well!
Remember that you can always reach out to us with all your questions and concerns, and we will be happy to assist you to the very best of our abilities!
Second time I'm ordering - the freshness, the beauty and the price cannot be beat! Thank you GR!
We're truly delighted to hear that you were pleased with both of your orders! It's amazing to hear from a valued customer how happy they were with the quality and freshness of our products! It provides great motivation for us to work hard every day so we can continue to deserve your words of praise. It's our absolute pleasure to fulfill your flower needs!
If you need any assistance at any point with a future order or simply have any questions, don't hesitate to reach out to us at support@globalrose.com or via our live chat on our website!
These flowers were sensational and provided me with exactly the look I was going for with our wedding! They look very auspicious upon arrival but they bloom absolutely beautifully!
We are absolutely thrilled to hear that your order was a resounding success! Our most heartfelt congratulations to you on your wedding! It's an honor to get to be a part of such a special occasion through our flowers and we hope to be able to fulfill your future flower needs as well!
We'll always be available to assist you with any questions you may have, and you can always reach out to us via email at support@globalrose.com, as well as through our live chat option on www.globalrose.com. We are at your service!
CUSTOMER SERVICE TEAM
I was surprised they delivered to a location that was out in the country ON TIME! Really happy about my order.
We're delighted to hear that you were really pleased with your recent order! It's our pleasure to make it so our valued customers receive the best service and best flowers we can possibly provide, and we hope to continue fulfilling your flower needs in the future. It would really be our honor to do so!
We hope that the flowers are still looking wonderful and that they bring life to any space they occupy. If you ever need any assistance or have any questions, don't hesitate to reach out at support@globalrose.com or via our live chat option on our webisite.
Ordering was easy, updates about shipping etc. were timely and delivery on target.
The 100 Hot Pink Carnations came packaged securely, cleverly arranged in the carton to eliminate breakage. Blooms were half open on arrival on Tuesday by Friday almost fully opened. Sorry that i cannot add a picture just yet of the beautiful centerpiece we created with 75 carnations, the remaining 25 were arranged in a tall vase with the addition of palm fronds.
We highly recommend GlobalRose for superior quality and price.
We could not ask for more inspiring, nicer words if we wanted to! It's a delight to hear that our carnations were a hit for your centerpiece! The final product really must've been spectacular to look at.
We take great care with our packaging to make sure that we're able to deliver to every US state while minimizing the risk of damage to the stems so that they can be enjoyed the way you were able to enjoy yours! We hope to continue being able to fulfill your flower needs in the future, and will always be at your service in case you have any questions or need any assistance.
You can reach us via email at support@globalrose.com or via our live chat option on our website!
This was my first time ordering flowers in bulk online. I was a bit nervous, but am now glad that I took the risk. The order came in on time and was exactly like the picture. I would have given 5 stars, but the flowers wilted just 3 days after I received them. They did look beautiful on the day of my event though.
Dear Amanda, we appreciate your feedback and love knowing that your centerpieces were on time and beautiful for your event! Centerpieces, like in your order, are shipped ready to be "used" at events and their vase life is not very long. We hope you have the chance to order our bulk flowers one day and see how long those last! I promised you will be impressed.
Brown on all roses
They died complexly in few days
Dear Nancy, we are very disappointed that the roses did not arrive in top shape. Do you happen to have pictures to share with us? What you describe does not match the quality of our products in any way and we offer you a sincere apology. We have reached out via email and we look forward to hearing back from you and resolving this unfortunate situation with you.
The eucalyptus was dry, dead, and 90% was unusable.
Dear Nancy, we are very proud of the quality of our products and this is not acceptable! In addition to that, you have been our customer since 2014 and we appreciate your business very much. We offer you a very sincere apology and we have reached out via email and make sure we straighten out this unfortunate situation with you.
The flowers were delivered right on time. Every single one of of the 200 carnations were beautiful and in perfect condition.
We could not be happier with learning that your carnations were delivered in perfect condition! We take great pride in the quality and freshness of our products, so it's a really big motivational boost for us to learn that we have another happy customer! We hope that whatever use you gave the Carnations, they really brought life to any space that they occupied and that they're still doing so to this day!
We hope to continue providing you with the very best flowers and service we can. If you need any assistance at any point, don't hesitate to let us know!
Global Rose will continue to be my go to rose supplier because they offer such great quality roses and other flowers. I will note this is the 2nd time my order has been delayed by 1 day past its delivery date but I guess I just need to order a day ahead next time.
We feel blessed to have you as our customer! Thank you for your feedback and for your patience. We apologize FedEx has let us both down 2 times. We will reach out via email to discuss further.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Stephanie, thank you for your feedback. You have been our customer since 2017 and we appreciate it very much that you let us know what happened with the last order. We will reach out directly via email to discuss this further as e are concerned about the quality of your order. Customer satisfaction is our priority!