From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Experience buying These flowers online was absolutely fantastic. Customer service was right on top of things. They kept in touch with me. I can't wait to order more flowers
The flowers came in secure and as buds. It's been 3 days and they ate blooming beautifully! I appreciate your care in getting these to us! Definitely worth the price paid!
Thank you so much for your review! We're glad your roses bloom beautifully and you found them worth the price. It was our pleasure to provide you with floral beauty for your event! If you ever need more, don't hesitate to reach out.
Very happy with my order! Fresh roses, better than I could expect! Thank you!
Thank you for choosing us and for your review. We are glad that you're pleased with your fresh roses! We're committed to exceeding expectations, and it's wonderful to know we hit the mark for you. If you need anything in the future, feel free to reach out.
It's all good.
Emails to the company work.
The phone contact customer service not so much.
My day cost me a little more but I'm very happy with the product and the service I was provided due to a default address it took a little time I accept all responsibility I appreciate the way they work with me Thank you so much global Rose 🌹
Thanks Don 🌹
Thank you so much for your understanding and 5-star review! We're glad our team could help resolve the issue and appreciate your patience. We currently don't offer phone support, but our live chat and email are available to assist you promptly whenever you need help. Feel free to use our live chat or via email at support@globalrose.com and we will gladly hear you out!
We're pleased you were happy with our service and product and look forward to serving you again!
Excellent experience, excellent prices, on time delivery
Your satisfaction is what we strive for, and we're excited to keep providing you with beautiful flowers and excellent service. Thank you for choosing us!
Great on time delivery and great roses nicely boxed for delivery
We strive to provide the best quality and service every time! Thank you for choosing Global Rose. We're at your service whenever you need more floral beauty.
Great roses, they just don't last for that long that's my only problem, other than that amazing roses
Thank you for your feedback! We're glad you loved the roses. The vase life is 8-12 days, and we always recommend storing the roses at room temperature as long as they are kept away from heat or cold sources and out of direct sunlight. If you need tips or assistance, please feel free to contact us at support@globalrose.com We're here to help!
Amazing! Loved the beauty and freshness of the flowers! 10/10!
Thank you for your feedback! Your 10/10 rating truly makes our day, and we can't wait to bring more joy to your future orders!
Loved all the flowers we got! Customer service was great, and the process was very easy.
Thank you for your review, Hannah! We're glad you enjoyed the flowers and had a great experience with our customer service. We strive to meet your expectations with our flowers and great service, so your feedback is very much appreciated. Thank you for choosing Global Rose!
This was my third time shopping with Global Rose. First two experiences were good. Most recent order, half the flowers were dead in less than a day.
Dear Demetrus,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on September 04 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I used Global Rose for my wedding and they did not disappoint, all the flowers were on time and in perfect condition. They bloomed in perfect timing & were all beautiful.
Thank you so much for your review and for choosing us for your special day! We're glad the flowers arrived on time and in perfect condition. It's wonderful to hear they bloomed beautifully for your wedding. If you ever need flowers again, we're here for you!
The ordering and receipt of the roses was simple and straight forward.
We appreciate your feedback and support, Melinda. If you ever need more roses, we're at your service!
I ordered 100 stems of white roses and they were beautiful. They came exactly when expected and in almost perfect condition. I ordered them approximately 48 hours before the event and they blossomed at the perfect time. I used them for a beach proposal and they held up beautifully in the sand. The few roses that were wilting were easily used for their petals. Overall very happy with my purchase and will use this service again if needed!
It's great that the roses were perfect for your special beach proposal. We love to hear they blossomed just in time! If you need more flowers in the future, we'll be here to help make your moments unforgettable.
Great flowers for a great price. Everything came as expected.
Thank you, Paul, for your wonderful review! We're glad you loved the flowers and that everything met your expectations. If you ever need more blooms, we're here for you.
Good but stems were too thin and very fragile petals opened up quickly
Dear Bridney,
Thank you for your feedback.
Please note that flowers may arrive slightly dehydrated due to the long journey from South America, but with appropriate care, you can bring them back to looking great within the next 12 hours.
Nevertheless, we kindly remind you that our customer satisfaction is our number one priority and if anything goes wrong with your order, you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I don't know if I would buy flowers from this business again. Box arrived open, flowers were dry looking, 9 flowers without net and dead, and the stems were brown about to die. Didn't get to use them on my event. Had to buy from local vendor.
Dear Elizabeth,
Thank you for reaching out to us.
We are truly sorry about the quality issues you experienced. Your satisfaction is of the utmost importance to us, and we want to make things right.
To help us better understand the situation and find a suitable resolution, we kindly request that you provide us with pictures of the affected items as per our policy and let us know what happened. This will enable us to investigate the matter thoroughly and address it accordingly. We genuinely want to ensure that you have a positive experience with our flowers.
Thank you again for bringing this to our attention. We appreciate your understanding and patience as we work towards resolving this issue. Please feel free to contact us with any additional information or questions you may have. We are here to assist you in any way we can.
Best regards,
Federico
Flowers were shipped in good time and were healthy upon arrival. A percentage of the dahlias did not recover from shipping, but they are a temperamental floral anyway.
Thank you for your feedback and understanding! We're glad you had a great experience overall and appreciate your patience with the dahlias. If you need assistance or have questions, please let us know we're always here to help!
The flowers were beautiful upon arrival but I had to change the water everyday because it became cloudy and black everyday, even with using the persevative package. Not all the buds opened before the flowers died and they lasted about a week
Dear SAW,
Thank you for reaching out to us.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to discuss further. Can you please confirm how many stems arrived in bad shape and provide pictures of all stems that need our attention?
We look forward to hearing back from you. Your feedback helps us improve our services, and we appreciate your cooperation.
Best regards,
Federico
Had to purchase more from local vendor.
To Whom This May Concern:
We have been consistently satisfied with the flowers from your company for various events. However, our most recent shipment (delivered on 9/4) arrived with a damaged box and many of the flowers were wilted or bent. Given that this is not the standard we are accustomed to, we are reaching out to seek a resolution. We appreciate your assistance and look forward to your response.
Dear LEESA,
Thank you for being a valued customer.
I'm truly sorry to hear about your unfortunate experience with your order. Please accept our sincere apologies.
To assist our team in resolving your concerns, please provide pictures of the items that require our attention as mentioned in our claims policy. You can send us an email to claims@globalrose.com
We appreciate your cooperation in helping us rectify this unfortunate experience for you.
We greatly value your feedback and will use it to improve our services.
If you have any further questions or require additional assistance, please feel free to reach out to us. We are here to help.
Best regards,
Federico
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you! We love to hear you enjoyed our customer service and flower selection. Your satisfaction is our top priority, and we look forward to serving you again, Joanne!