From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Would not buy flowers like this again from GR. Have bought roses in the past that were absolutely beautiful.
It was nice to order on such short notice.
A shame that about a third of my ranunculus order was so small or snapped, but we were able to utilize them all.
Thank you for your review, Kristen! We're happy you could use the flowers, though we apologize for the smaller blooms. If you ever need assistance, you can always use our live chat or contact us at support@globalrose.com. We're at your service!
Flowers arrived neatly wrapped and we're perfect for our wedding
We're happy they arrived in perfect condition and made your wedding even more beautiful. Thank you for choosing our flowers for your special day!
Amazing best roses I've ordered off line would recommend to ppl
We're glad you loved the roses and would recommend them. It means a lot to us that you had a great experience, and we can't wait to serve you in the future!
I did not realize the flowers would be coming from the country: Columbia. I live in Northern California. I definitely had a slight panic seeing the FedEx tracking showing this. Customer support shared with me their warehouse is located in Florida. I quickly saw over the 3 day period my flowers go from Columbia, to Florida, to California. They were scheduled from 9:30-11:30 AM the day I had set to deliver. Then updated to 12 PM PST and delivered about 15 minutes before. I couldn't believe that 1. We got our flowers, 2. They arrived on-time, and 3. That all the flowers were in great shape! I think of all the flowers I ordered, we had 2 bad roses with stems that were broke. It is common and always recommended to buy more than you need to account for these things. We are not upset at all; we are impressed!
Thank you for your detailed review, Amber! We're glad your flowers arrived on time and in great shape, we take great care so you can get fresh flowers well-packaged. Thank you for your understanding and whenever you need us, please feel free to reach out at support@globalrose.com. We're grateful for your support and look forward to serving you again!
Everything arrived on time and was very high quality. I could not have been more pleased.
Thank you, Mary. Your satisfaction means everything to us and we're glad everything was as expected. We appreciate your feedback and hope to serve you again with more fresh blooms.
I will use this company again! Everything was as they promised
Thank you for your review! We love that everything met your expectations, and we can't wait to serve you again in the future!
The flowers on time and all four varieties were in excellent condition! Pleasantly surprised and grateful.
We're glad to hear everything arrived on time and in excellent condition. Your recommendation means a lot to us. Thank you for your support and for choosing Global Rose!
I was very nervous that my roses would arrive on time and in perfect condition. My fears were alleviated the second the arrived. They were perfect!
Thank you for sharing your positive experience! We're happy the roses arrived in perfect condition. It's wonderful that we could ease your worries, and we look forward to serving you again!
The flowers arrive don time but as the order contains many roses i can't say it was the best experience. The roses didn't came in looking great and even when they bloomed I was lucky I had purchased some other flowers to combine and to distract from the roses
Dear Lily,
Thank you for reaching out to us.
We are truly sorry about the quality issues you experienced. Your satisfaction is of the utmost importance to us, and we want to make things right.
To help us better understand the situation and find a suitable resolution, we kindly request that you provide us with pictures of the affected items as per our policy. This will enable us to investigate the matter thoroughly and address it accordingly. We genuinely want to ensure that you have a positive experience with our flowers.
Kindly note that upon arrival, some fresh flowers may appear dehydrated due to the long journey from South America. However, with proper care, they can regain their vitality within the next 12 hours. We recommend trimming the stems by approximately ½ inch and placing them in clean, room temperature water with the provided flower food. Our flower care tips, available at https://globalrose.com/flower-care.html, can provide you with more detailed instructions to keep your flowers looking fresh and beautiful.
If, despite following our flower care instructions, your flowers still appear wilted or dehydrated, please inform us directly so that we can address your concerns immediately and find a suitable solution.
Thank you again for bringing this to our attention. We appreciate your understanding and patience as we work towards resolving this issue. Please feel free to contact us with any additional information or questions you may have. We are here to assist you in any way we can.
Best regards,
Federico
I wanted lots of roses in my arrangements and just a touch of the other two types. These roses won't last really long and it will take a long time for them to get ready to be used. These arrived well packed and on time. I got tracking notifications all the way till they were delivered
The advice on the website as to when to order the flowers was extremely helpful! Also being notified by text of when they were shipped and delivered were accurate and made us plan on the arrival.
Dear Dalila. We're glad the delivery notifications and ordering advice helped smooth your experience. It's wonderful to know our flowers met your expectations. We look forward to serving you again!
I ordered this bunch of ten bouquets to use as table centrepieces at my wedding. The order arrived on time and straight to my door which was awesome. Some of the flowers were slightly off colour (deep purple instead of bright pink and the carnations had a lavender tone to them), but overall they were perfect. They opened up perfectly following the instructions to order them for arrival 2 days prior to the wedding and lasted for a full week after. The price and convenience was amazing. I would absolutely use Global Rose again.
Thank you so much for your review, Chelsea! We're glad the flowers arrived on time and worked beautifully for your wedding. However, we apologize for the slight color variation, if you need help or have any issues with your order in the future, please reach out at support@globalrose.com our team is at your service. We are glad they lasted and added to your special day and look forward to serving you again.
Not sure I'd order when it's warm out flowers never perked up
Dear Douglas,
We are very sorry that your order didn't last longer and we will be more than happy to make it up to you! Please send us an email at claims@globalrose.com providing pictures of the flowers that didn't perk up and we will assist immediately. Our team is at your service!
Website is hard to check out. Need to up date info on my account can't do it
Used these roses for a wedding. Opened beautifully and full. Very large roses
Thank you, Erica! We're happy the roses were perfect for the wedding and bloomed beautifully. Your satisfaction is our priority, and we're glad they made the event extra special.
We received the flowers 2 days before the wedding. They were all in great condition and beautiful colors. They lasted well past the wedding. Several people asked if they were real!
Thank you so much for your review! We're glad the flowers arrived in perfect condition for the wedding. It's always a delight when our flowers leave such a lasting impression. Congratulations on your special day, and we hope to be part of many more memorable moments!
Absolutely love your company, the flowers are always fresh and delivered on the date picked. Thank you
We're glad to hear you love our flowers and service. It's our pleasure to ensure fresh blooms every time. We appreciate you!
We decided to order our wedding flowers and arrange them the night before the wedding. The flowers arrived exactly when we had ordered them and held up beautifully in the new orleans humidity. It also made for a beautiful memory of all my loved ones hanging around the air bnb making beautiful bouquets!
Thank you for sharing your experience with us, and congratulations on your wedding! We're happy the flowers met your expectations. We appreciate your support and hope to serve you in the future!
They were in great shape considering I followed the directions and the flowers turned out perfect
Thank you for the wonderful review, Alicia. We're glad everything has met your expectations! We appreciate your support and look forward to helping you create more beautiful moments in the future!
Easy to order, arrived on time, and well packaged. I order from here often.
We truly appreciate your review, Sarah! It's wonderful that your flowers arrived on time and beautifully packaged. Thank you for being a loyal customer and for choosing GR.
Received the 50 peach-colored Roses on time. However, they were slightly brown around the edges and 3 of the rose buds fell off before unwrapping. Once put in the water, they perked up and looked pretty good but not what I usually expect from Global Roses. Not a big deal but it seems in the past the flowers arrived in better condition. My last 2 orders were slightly disappointing.
Dear Alan,
Thank you for being a valued customer.
I'm truly sorry to hear about your unfortunate experience with your order 716064. Please accept our sincere apologies.
To assist our team in resolving your concerns, please send us an email to claims@globalrose.com with pictures of the items that require our attention as mentioned in our claims policy. We appreciate your cooperation in helping us rectify this unfortunate experience for you.
If you have any further questions or require additional assistance, please feel free to reach out to us. We are here to help.
Best regards,
Federico
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Amy,
Thank you for reaching out to us.
We are truly sorry about the quality issues you experienced. Your satisfaction is of the utmost importance to us, and we want to make things right.
To help us better understand the situation and find a suitable resolution, we kindly request that you provide us with pictures of the affected items as per our policy. This will enable us to investigate the matter thoroughly and address it accordingly. We genuinely want to ensure that you have a positive experience with our flowers.
Kindly note that upon arrival, some fresh flowers may appear dehydrated due to the long journey from South America. However, with proper care, they can regain their vitality within the next 12 hours. We recommend trimming the stems by approximately ½ inch and placing them in clean, room temperature water with the provided flower food. Our flower care tips, available at https://globalrose.com/flower-care.html, can provide you with more detailed instructions to keep your flowers looking fresh and beautiful.
If, despite following our flower care instructions, your flowers still appear wilted or dehydrated, please inform us directly so that we can address your concerns immediately and find a suitable solution.
Thank you again for bringing this to our attention. We appreciate your understanding and patience as we work towards resolving this issue. Please feel free to contact us with any additional information or questions you may have. We are here to assist you in any way we can.
Best regards,
Federico