From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My husband ordered 45 roses for our 45th wedding anniversary. I received 48. It's hard to complain but if you advertise ordering an exact qty, then you should ship the exact qty.
My friend loved her roses! I am buying all my roses from Global Rose!
Thank you for your review! We're glad your friend loved her roses! Your support means so much to us, and we look forward to providing you with beautiful roses in the future.
Flowers were absolutely gorgeous. Easy to reorder. Had a bit of a problem changing shipping address, but finally worked it out.
Thank you for your kind words! We're so happy the flowers were gorgeous, and we're glad you found reordering easy. We apologize for the issue with changing the shipping address but are glad it worked out in the end. If you ever need help, feel free to reach out!
Good because it came
In time and the customer experience was amazing perfect
Thank you for your 5-star review! We're happy that your order arrived on time and you had an amazing customer experience. We look forward to serving you again!
Wonderful delivery. Awesome looking and handled with care
We're so glad the delivery was smooth and the flowers arrived beautifully. We always aim to handle every order carefully, and your feedback means the world to us!
It was a verry simple process from order to delivery. Good prices. Perfect for our event. Thank you!
Thank you for the great review! We're glad everything is going well so far. Let us know if you need assistance along the way!
Ordered roses and silver dollar eucalyptus. Shipped and received on time. Outstanding service and products.
Thank you for the 5-star review! We're happy you enjoyed using our site and we appreciate your support.
Very easy process, I had also emailed to ask questions and I received an email immediately.
Thank you for the 5-star review! We're glad to hear the process was easy for you. If you need anything else, we're here to help.
On time delivery. Nice packaging. The roses were a bit wilted looking but spruced up some with hydration. They were pretty but on the smaller side. I should have ordered them a day earlier so they would have opened more. One day was not enough. My bad!
Thank you for your feedback! We're sorry to hear you had trouble. We strive to make the shopping experience as smooth as possible and if you need any assistance, our team is at your service in our live chat or at support@globalrose.com We're here to help!
Global rose your favorite go to destination! Quick fast and reliable
Thank you for making Global Rose your go-to destination! We appreciate your kind words and look forward to providing you with more beautiful blooms in the future!
Pro's: easy to order and arrived on time, well boxed. Put in water and floralife (included in the boxed) right away. Cons: Not white (80% were pale pink) most blooms did not open up and many were bruised/brown tipped. I had to take more than the protective petals off and trim bruising with scissors. Disappointed with this order and would think twice before ordering from here again.
Dear Sonja,
Thank you for reaching out to us.
Regarding the color, we want to highlight that the item ordered https://globalrose.com/flowers/white-spray-roses-40.html consists of of White/Cream Spray Roses with hues of light pink. That is why the color has light pink shades.
We are very sorry to hear that the quality of your flowers was not up to par. Please accept our sincere apologies. We pride ourselves on quality and would love to investigate your case further. Please provide pictures of the items that need our attention and let us straighten this unfortunate experience for you.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
If your flowers still appear wilted or dehydrated, please let us know and we will be glad to discuss further.
Best regards,
Federico
Shipping was easy, cost was comparable to big retailers like Costco.
Thank you for your review! We're happy our shipping process was smooth and our prices met your expectations. We hope to assist you with future orders!
My experience was good! Shipping was on time! Flowers were very beautiful, yet they did come just a little dis colored. Overall my project came out nice! Overall 4/10
Thank you for your feedback! We're glad your project turned out well and you enjoyed the flowers. We apologize for the slight discoloration. If you need any assistance with your order, we're here to help! Your satisfaction is our priority, and we look forward to making your next experience even better.
The order arrived on time and they were perfect, fresh and lasted a long time!
Thank you for your kind review! We're happy the roses and greenery arrived on time and stayed fresh for a long time. We hope they brought joy and beauty to your space!
The eucalyptus was so beautiful and fresh- it smelled great and was nicely processed!
Thank you for your review and for choosing us! We're glad you enjoyed the fresh eucalyptus and its lovely scent. We hope it added something special to your space!
Recipient loved them! If she's happy, so am I! Wow, 50 character mandate, twice, is a pain in the butt!
Thank you so much for your 5-star review! We're glad the recipient loved the flower, that matters most! We appreciate your feedback and hope to serve you again soon.
The three batches that were sent that did not coordinate where a waste of money.
Dear Brandie,
We are very sorry that the carnations you recieved didn't meet your expectations. However, please keep in mind that you ordered 200 ASSORTED carnations, and on this product description and "Product Information" tab the following disclaimer is explicitly shown: "Our Assorted color is a combination of colors randomly selected by our greenhouse teams and is not an exact reflection of the pictures associated with this item."
In the future, if you want to receive specific colors, we invite you to choose our product: 200 Stems of Carnations Your Choice of Up to 8 Colors from this link https://globalrose.com/flowers/your-choice-color-carnations-200.html, where you can choose exactly the colors you want to receive in your assortment.
A week later and these roses are still gorgeous. They've opened up beautifully and the deep red color is so alluring. My partner is definitely happy about these and I would order from here again!
Thank you for sharing your positive review! We're glad your roses are still gorgeous and your partner is happy. It's wonderful to know they brought joy! We look forward to serving you in more special moments.
I was nervous to order my wedding flowers on line. They arrived on time, fresh and beautiful. Using Global Rose was a great decision.
Thank you for choosing Global Rose for such a special occasion! We love to hear that your wedding flowers arrived fresh and beautiful, just as you hoped. It was an honor to be part of your big day, and we look forward to serving you again!
Would not buy flowers like this again from GR. Have bought roses in the past that were absolutely beautiful.
Dear Amy,
Thank you for reaching out to us.
We are truly sorry about the quality issues you experienced. Your satisfaction is of the utmost importance to us, and we want to make things right.
To help us better understand the situation and find a suitable resolution, we kindly request that you provide us with pictures of the affected items as per our policy. This will enable us to investigate the matter thoroughly and address it accordingly. We genuinely want to ensure that you have a positive experience with our flowers.
Kindly note that upon arrival, some fresh flowers may appear dehydrated due to the long journey from South America. However, with proper care, they can regain their vitality within the next 12 hours. We recommend trimming the stems by approximately ½ inch and placing them in clean, room temperature water with the provided flower food. Our flower care tips, available at https://globalrose.com/flower-care.html, can provide you with more detailed instructions to keep your flowers looking fresh and beautiful.
If, despite following our flower care instructions, your flowers still appear wilted or dehydrated, please inform us directly so that we can address your concerns immediately and find a suitable solution.
Thank you again for bringing this to our attention. We appreciate your understanding and patience as we work towards resolving this issue. Please feel free to contact us with any additional information or questions you may have. We are here to assist you in any way we can.
Best regards,
Federico
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review! We're glad you enjoyed the roses, but we apologize for the discrepancy in quantity. We aim for accuracy in every order and appreciate your feedback. If you have any concerns or need assistance, please don't hesitate to reach out, our team is at your service!