business logo of GlobalRose

GlobalRoseReviews 3,425

4.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
How would you rate GlobalRose?
grey star
grey star
grey star
grey star
grey star

GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
60
value
64
shipping
64
quality
62
This company responds to reviews on average within 1 day

Instant Feedback

5,629 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Alisha H.
Unfollow Alisha H.
Send Message
Share Review
Report Review

My wedding bouquet showed up packed very well with water attached to the ends no wheeling just beautiful exactly what I wanted for my wedding day. Thank you so much 🏻

Date of experience: March 23, 2025
Lina P. GlobalRose Rep
5 months ago

Thank you so much for choosing GR. We love that the bouquets arrived perfectly and as expected for your wedding. Your kind words inspire us to keep delivering excellence!

New York
2 reviews
0 helpful votes
Follow Toni K.
Unfollow Toni K.
Send Message
Share Review
Report Review

Somewhat disappointed
March 23, 2025

Some roses were brown, and they arrived with the guard petals removed already

Date of experience: March 23, 2025
Lina P. GlobalRose Rep
5 months ago

Dear Toni,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on March 20 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!

Maryland
1 review
0 helpful votes
Follow Katie V.
Unfollow Katie V.
Send Message
Share Review
Report Review

Don't buy these flowers
March 23, 2025

They are not taken care of correctly properly I felt. They did not arrive in good condition and life stage

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 23, 2025
Lina P. GlobalRose Rep
5 months ago

Dear Katie,

We're truly sorry to hear that your flowers did not arrive in the condition you expected. We take quality very seriously and want to make this right.

Please reach out to our claims team at claims@globalrose.com with photos of the flowers so we can review your case and assist you further. We appreciate your feedback and the opportunity to improve our service.

Best regards,
Customer Service Team
Global Rose

California
1 review
0 helpful votes
Follow Malorie A.
Unfollow Malorie A.
Send Message
Share Review
Report Review

Most beautiful flowers
March 22, 2025

I ordered a sunflower and black roses from here. These flowers made my wedding. They were absolutely gorgeous. I would recommend these to anybody.

Date of experience: March 20, 2025
Lina P. GlobalRose Rep
5 months ago

It's great to hear our sunflower and black roses helped make your wedding even more special. Your recommendation is very much appreciated and we look forward to providing you with more floral beauty in the future!

Massachusetts
1 review
0 helpful votes
Follow GARY R.
Unfollow GARY R.
Send Message
Share Review
Report Review

Easy shopping and on time delivery. Good products that I like. Also, good prices.

Date of experience: March 22, 2025
Lina P. GlobalRose Rep
5 months ago

Thank you! We're glad you enjoyed everything, your satisfaction is our priority and we're committed to excellence. We look forward to serving you again!

New York
1 review
0 helpful votes
Follow Maria G.
Unfollow Maria G.
Send Message
Share Review
Report Review

White
March 22, 2025

Like how this can make the rose bouquet more attractive my clients where really happy to get something different

Date of experience: March 22, 2025
Lina P. GlobalRose Rep
5 months ago

Thank you for sharing your experience, Maria. It's always a pleasure to work with you and we hope to continue brightening more days together!

Florida
1 review
0 helpful votes
Follow Kimberly S.
Unfollow Kimberly S.
Send Message
Share Review
Report Review

Overnighted flowers failed
March 22, 2025

I ordered flowers to be delivered on Saturday March 15 2025, they arrived late on March 17th, half of them had brown leaves Very disappointed!

Date of experience: March 22, 2025
Lina P. GlobalRose Rep
5 months ago

Dear Kimberly,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on March 17 so we could have looked into your case and maybe provided some tips to process your flowers so they perked up beautifully (flowers may arrive slightly dehydrated due to the lack of water during transportation. However, with appropriate care, you can bring them back to looking great within the next 12 hours).
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com as you have done on previous occasions or through our live chat and speak with a live representative. Our team is at your service!

North Carolina
1 review
0 helpful votes
Follow Eliza C.
Unfollow Eliza C.
Send Message
Share Review
Report Review

Flowers for a brunch
March 21, 2025

Flowers came on time, they were a little limp bc of being packed so tightly. We cut the bottoms off the stems and put them in water for our event the next day. Some of them didn't fully perk up but for the most part the flowers were good. I don't know if I would order from here again. I feel like for the price, I could have purchased from the store knowing what they were going to look like. Glad the order arrived on time though.

Date of experience: March 21, 2025
Lina P. GlobalRose Rep
5 months ago

Dear Eliza,
We are very sorry that your order didn'tfully perk up and we wish you had contacted us as soon as you noticed the flowers started to droop on March 15 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!

Louisiana
1 review
0 helpful votes
Follow Robin P.
Unfollow Robin P.
Send Message
Share Review
Report Review

I ordered two dozen roses of which about six had been smashed against the corrugated packaging material, which turned those a bit brown. The roses were much smaller than I had thought in size, as they were more like buds. I was still able to use the rest of them and those were nice.

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 21, 2025
Lina P. GlobalRose Rep
5 months ago

Dear Robin,

Thank you for your feedback. We're sorry to hear that some of your roses were damaged during shipping. Flowers may arrive in bud form to ensure freshness and longevity, and they should open up beautifully with proper care.

If you have any concerns about the condition of the flowers, please feel free to reach out to us at claims@globalrose.com with pictures, and we'll be happy to assist. We appreciate your support and hope to serve you again in the future!

Best regards,
Customer Service Team
www.globalrose.com
Follow us on Instagram! https://www.instagram.com/globalrose/

Washington
1 review
0 helpful votes
Follow Tess M.
Unfollow Tess M.
Send Message
Share Review
Report Review

Lovely Hydrangeas
March 20, 2025

Came well packaged (maybe too well packaged-not sure each flower needed to be individually wrapped.) But, I cut the ends and soaked the whole bunch of them in warm water and they lasted for many days

Date of experience: March 20, 2025
Lina P. GlobalRose Rep
5 months ago

Thank you, Tess! Your feedback on the packaging is much appreciated, as we're always looking to provide the best, and we value your input and support.

District of Columbia
1 review
0 helpful votes
Follow Randy T.
Unfollow Randy T.
Send Message
Share Review
Report Review

Love
March 20, 2025

Lovely and beautiful my wife loved them and its was a hot at her party

Date of experience: March 28, 2025
Lina P. GlobalRose Rep
5 months ago

Thank you for your feedback! We're sorry the ordering process was challenging, but we're glad you got through. In the future, please feel free to use our LIVE CHAT or email support@globalrose.com if you need any help. Our team is always here to assist you!

Oklahoma
1 review
0 helpful votes
Follow Taryn F.
Unfollow Taryn F.
Send Message
Share Review
Report Review

Beautiful!
March 20, 2025

The flowers arrived perfectly! They looked healthy and full and were everything I needed them to be. I got assorted long stem carnations for an event at a student apartment and the students absolutely loved this event. I will be ordering again for our next event!

Date of experience: March 20, 2025
Lina P. GlobalRose Rep
5 months ago

Thank you for your review! We're happy everything arrived perfectly for your event. We can't wait to be part of your next celebration!

Florida
1 review
0 helpful votes
Follow Paola S.
Unfollow Paola S.
Send Message
Share Review
Report Review

Best overall experience
March 20, 2025

Completely amazing great roses absolutely beautiful. The only place I will be ordering from now on.

Date of experience: March 20, 2025
Lina P. GlobalRose Rep
5 months ago

We love to be your go-to for beautiful roses and appreciate your kind words. Thank you for choosing Global Rose!

New Jersey
1 review
0 helpful votes
Follow Veronica M.
Unfollow Veronica M.
Send Message
Share Review
Report Review

Mirasentme
March 20, 2025

Very beautiful carnations 💕 will continue to be my favorite site to purchase beautiful flowers 🌺

Date of experience: March 20, 2025
Lina P. GlobalRose Rep
5 months ago

Thank you for your review! We're glad our carnations brightened your day and that we are your favorite shopping site. Your support inspires us, and we look forward to serving you again.

California
1 review
0 helpful votes
Follow Jill T.
Unfollow Jill T.
Send Message
Share Review
Report Review

I've done numerous weddings through the years for friend and family, and Global Rose is always a great resource.

Date of experience: March 19, 2025
Lina P. GlobalRose Rep
5 months ago

We're happy to be your go-to resource for flowers and honored to be part of your celebrations. Thank you so much for your review and loyalty!

Illinois
1 review
0 helpful votes
Follow Lee Ann S.
Unfollow Lee Ann S.
Send Message
Share Review
Report Review

Roses
March 18, 2025

I ordered 26 Roses and only received 22. I ordered 23 in peach and 3 yellow. They were all peach. The Gerber daisy we fine.

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 18, 2025
Lina P. GlobalRose Rep
5 months ago

Dear Lee Ann,

Thank you for your feedback.

We have reviewed your order details, and it confirms that 23 roses were ordered, all in peach. However, if you believe one was missing, please reach out to us at claims@globalrose.com with pictures of the flowers, and we will be happy to assist you.

We appreciate your order and look forward to resolving this for you.

Best regards,
Global Rose Customer Support

Illinois
1 review
0 helpful votes
Follow Timothy G.
Unfollow Timothy G.
Send Message
Share Review
Report Review

Broken roses
March 18, 2025

The roses arrived broken and the box was damaged. Half of the flowers were dead also

Date of experience: March 18, 2025
Lina P. GlobalRose Rep
5 months ago

Dear Timothy,

We are very sorry that your order didn't meet your expectations and we wish you had contacted us as you have done before as soon you received your order on March 17 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.

Also, we can see that you received your flowers just yesterday and we kindly remind you that since they are natural and fresh-cut flowers, they flowers need time to hydrate and bloom. Flowers may arrive slightly dehydrated due to the lack of water during transportation, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.

Please keep in mind that our product information tab states that the roses will be blooming within the next 24 hours.

Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html

If your flowers still appear wilted or dehydrated after 12 hours of hydration, please provide pictures and we will be glad to discuss further.
You can put all the damaged roses in a vase and send us a picture.

Illinois
1 review
0 helpful votes
Follow Ángel C.
Unfollow Ángel C.
Send Message
Share Review
Report Review

Las mejores rosas
March 18, 2025

Excelente Servicio llegaron muy cuidadas y el día que las pedí

Date of experience: March 18, 2025
Lina P. GlobalRose Rep
5 months ago

Gracias por tu reseña. Trabajamos con nuestras mejores flores para cumplir con tus expectativas y nos alegra mucho saber que te gustaron. Agradecemos tu confianza en Global Rose y esperamos seguir siendo parte de tus momentos especiales.

New York
1 review
0 helpful votes
Follow Raquel C.
Unfollow Raquel C.
Send Message
Share Review
Report Review

Perfect
March 18, 2025

The flowers were delivered on time, packaged perfectly and well organized. It was so easy to order and customer service was top tier

Date of experience: March 18, 2025
Lina P. GlobalRose Rep
5 months ago

Dear Raquel, thank you for your review and for choosing us! We're happy everything made your shopping perfect. Your satisfaction is vital to us and we look forward to serving you again.

Missouri
1 review
0 helpful votes
Follow Mary F.
Unfollow Mary F.
Send Message
Share Review
Report Review

Trust this vendor
March 18, 2025

When I placed my order I later received a message that the delivery would be a day late. I explained that the flowers were for a funeral and I must receive them a day ahead of time. The company acknowledged my concern and requested. The flowers were fed X and I received them at 8:30 am the next morning.

Date of experience: March 18, 2025
Lina P. GlobalRose Rep
5 months ago

Dear Mary, thank you for your trust in Global Rose. We're glad we could help and your flowers arrived as expected. Know your feedback is truly appreciated, and we're here for you whenever you need more floral beauty.