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GlobalRoseReviews 3,386

4.4

From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
60
value
64
shipping
64
quality
62
This company responds to reviews on average within 0 days

Instant Feedback

5,561 reviews
New York
1 review
0 helpful votes
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Would not buy again
August 12, 2025

Would not buy again. There was no way it was 3000 petals- and the coloring was yellow. It arrived late- not because of the company's fault but due to fedex's driver but in turn- the petals arrived in poor condition. Would not reccomend

Date of experience: August 12, 2025
Lina P. — GlobalRose Rep
1 day ago

Hello Cynthia,

We truly regret to hear about your disappointment with this order. Please note that in situations involving product quality or condition, we require that customers contact us within 24 hours of delivery at claims@globalrose.com. This allows our team to review the matter promptly and investigate any issues with the shipment, including product count or color concerns.

While we understand the delivery delay was due to the carrier, contacting us within that timeframe would have given us the opportunity to address the condition of the petals and explore possible solutions.

We appreciate your feedback and will use it to continue improving our processes.

Thank you,
GlobalRose Customer Service

Delaware
1 review
0 helpful votes
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Perfection
August 12, 2025

Wonderful color, opening roses as described. No worries about timing.

Date of experience: August 7, 2025
Lina P. — GlobalRose Rep
1 day ago

We're happy to have met your expectations, and we appreciate your kind words. We hope to continue providing you with beautiful roses and great service again!

Washington
1 review
0 helpful votes
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Global Rose is usually very reliable...
August 12, 2025
Updated review

... but the orders of baby's breath were definitely not up to expectation. I had to augment the work I was doing with a few bundles from Costco and they were of much higher quality.

Date of experience: August 12, 2025
Lina P. — GlobalRose Rep
1 day ago

Dear Amy,
Thank you for your feedback. We noticed that your order was for the Ginga Petite variety of Baby's Breath, which has naturally smaller blooms compared to the standard type.
We truly wish you had reached out to us on August 4, the day you received your order, so we could have assisted you right away and, if necessary, arranged a replacement. Unfortunately, we did not receive any communication regarding the quality of your order.
Please know that customer satisfaction is our top priority. You're always welcome to contact us within 24 hours of receiving your product, along with photos, at claims@globalrose.com, or connect with a live representative via our chat. Our team is here and happy to help!


Order form for purchase and shipping does NOT make...
June 13, 2025
Previous review

Order form for purchase and shipping does NOT make the info needed in certain blanks clear.

Date of experience: June 13, 2025

Easy website to navigate and service so far has been...
June 3, 2025
Previous review

Easy website to navigate and service so far has been excellent.

Date of experience: June 3, 2025

Website fairly easy to navigate
April 28, 2025
Previous review

Website fairly easy to navigate --

Date of experience: April 28, 2025
Pennsylvania
1 review
0 helpful votes
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Specialty Order
August 12, 2025
Updated review

I like that I can order and amount of roses that I need. Ordering is easy and so far they have arrived on time.

Date of experience: August 9, 2025
Lina P. — GlobalRose Rep
1 day ago

We're glad you enjoy everything, and we look forward to continuing to provide you with beautiful roses!


Top notch service.
August 12, 2024
Previous review

I have been ordering roses from Global Rose for our anniversary for many years. I like that I can order the exact number of roses for the number of years we have been married. This year I ordered 55.

Date of experience: August 12, 2024
Virginia
1 review
0 helpful votes
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Easy order and satisfied
August 11, 2025

Easy to order, and I was able to find what I needed on the website. I was able to roam around the website look at my options. The flowers came on time very beautiful. However, my mistake I was looking through them all and fell in love with the flowers that were on the pictures I thought "all" the colors will be in the order, but they were not which is okay I should've read through I guess. I got a few blues, greens and white.

Date of experience: August 11, 2025
Lina P. — GlobalRose Rep
1 day ago

Thanks, Carla, we're happy you loved the flowers! On our site, we note that our Assorted color is a mix randomly selected by our greenhouse teams and may not match the photos exactly. We appreciate your understanding and hope your blooms brought joy.

Florida
1 review
0 helpful votes
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Not what I ordered
August 11, 2025

I ordered a 38 stem calla Lilly bouquet for my wedding. Two days prior to my event, I received an almost dead bouquet of roses, with a few misshapen calla lillies thrown in. I was devastated. I contacted GR, and fortunately, they offered a refund. It didn't make up for the stress of trying to put together my wedding bouquet 1.5 days before, but, I guess it's better than nothing

Date of experience: August 7, 2025
Lina P. — GlobalRose Rep
1 day ago

Dear Nadine,

We are truly sorry for the mix-up and for the stress it caused during such an important moment. This is far from the standard we strive for, and we deeply regret the impact it had on your wedding preparations. While we're glad we could provide a refund, we understand that it cannot make up for the inconvenience you experienced.

Your feedback is invaluable, and we'll be reviewing this internally to help ensure such errors do not happen again.

Warm regards,
Claims Department
Global Rose

Texas
1 review
0 helpful votes
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Less than expected
August 11, 2025

I ordered 5000 white rose petals and got a great deal. They came in on time and were in great condition, well packaged too! However, there were definitely not 5000 petals in the box. I did not count them individually but there were 9 boxes so should have been roughly 550 petals per box and I counted out a box to being 176 petals. Which means they probably gave me around 1500-2000 petals. I still made it work, but was disappointed

Date of experience: August 11, 2025
Lina P. — GlobalRose Rep
1 day ago

Dear Samera,
We're glad to hear your rose petals arrived on time, in great condition, and well packaged. However, we're sorry to hear you were concerned about the quantity.
Our records show the order was delivered on August 8, with 7 containers of 715 petals each, approximately. Unforutnately, we did not receive any claim regarding a shortage. Without timely notification, we were unable to verify the count or provide a resolution. For future orders, please contact us within 24 hours of delivery at claims@globalrose.com so we can review the matter and make it right immediately.
We appreciate your business and your feedback, and we hope to serve you again in the future.

New York
1 review
0 helpful votes
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Exquisite
August 11, 2025

The flowers came exactly as described and on time. Loved them

Date of experience: August 11, 2025
Lina P. — GlobalRose Rep
2 days ago

We're happy the flowers met your expectations. Thank you for loving them and for choosing us!

Texas
1 review
0 helpful votes
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Your delivery service arrived at my home but did not leave a FedEx note indicating the time of arrival or providing instructions on how I can schedule a new pickup or where to retrieve the flowers in person. I called FedEx customer service and went to a facility to pick up the order before they closed on the same day as the delivery.

Date of experience: August 11, 2025
Lina P. — GlobalRose Rep
1 day ago

Thank you for your feedback, Kimberly. While we can't guarantee a specific delivery time, we provide a tracking number via email to monitor your package and obtain an ETA. Our confirmation email also states that all deliveries require a signature.

We hope the flowers brought beauty and joy to your home, and if you ever need anything, please don't hesitate to reach out. Our team is at your service.

South Carolina
1 review
0 helpful votes
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Reception Center Pieces
August 10, 2025

These hydrangeas looked beautiful in blue glass vases and blue and white porcelain vases for my wedding reception! Arrived on time the day before and are still healthy a few days after the event!

Date of experience: August 8, 2025
Lina P. — GlobalRose Rep
2 days ago

We're happy our hydrangeas added beauty to your wedding reception! Thank you for sharing your experience. Your satisfaction is our greatest reward!

Minnesota
1 review
0 helpful votes
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Beautiful for wedding
August 10, 2025

I got these on Wednesday, prepped on Thursday and had them at my wedding on Saturday. It is currently Sunday and they are a bit more opened, so I would prep them one day sooner, but so beautiful! Pic from Thursday and sunday

Date of experience: August 9, 2025
Lina P. — GlobalRose Rep
2 days ago

Thank you for sharing your experience! We're happy that our flowers helped make your wedding beautiful, and appreciate you choosing us for your special day!

Washington
1 review
0 helpful votes
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I trust Global Rose with my weddings!
August 10, 2025
Updated review

I am a professional floral designer, and I have used Global Rose several times for my clients ' weddings. The product is always just what I ordered, and in very good condition. I will use Global Rose again and again!

Date of experience: August 10, 2025
Lina P. — GlobalRose Rep
2 days ago

Dear Kimberly. Thank you for choosing us for your events! We're honored to be your go-to for weddings, and are happy our flowers meet your standards every time.
Whenever you need more fresh flowers, we are at your service!


I received most of my order on time, the standard roses were a day late, but were gorgeous and the spray roses were half pink instead of all white/cream. Customer service took care of that with a future discount and partial refund. I will use Global Rose again!

Date of experience: October 15, 2024
Kentucky
1 review
0 helpful votes
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See above
August 10, 2025

See above. The required featured to add these additional comments is frustrating

Date of experience: August 10, 2025
Lina P. — GlobalRose Rep
2 days ago

Thank you for sharing, Daphne. Your feedback helps us improve.

Texas
1 review
0 helpful votes
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Received after my event
August 10, 2025

I was not told that I had to be there to receive my package so my package was not received until after my wedding so they were of no use

Date of experience: August 3, 2025
Lina P. — GlobalRose Rep
2 days ago

Dear Emily. Thank you for your order and feedback. Our confirmation email noted that a signature was required for delivery. In the future, once you receive your tracking number via email, you may request a signature release by contacting us at support@globalrose.com at least one day prior to the scheduled delivery date.

Thank you for choosing Global Rose!

Massachusetts
1 review
0 helpful votes
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NA
August 10, 2025

I do not wish to be featured please. I do order from Global Rose in the past but will look at other similar organizations now given some of my roses did wilt upon arrival

Date of experience: August 10, 2025
Lina P. — GlobalRose Rep
2 days ago

Thank you for your feedback. We're truly sorry to hear that some of your roses wilted upon arrival. In cases like this, we do need to be contacted within 24 hours of delivery at claims@globalrose.com so we can investigate the issue and take appropriate action.

We appreciate your past business and hope to have the opportunity to serve you again under better circumstances.

Warm regards,

Customer Service Team
Global Rose

Michigan
1 review
0 helpful votes
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Great experience
August 9, 2025
Updated review

The ease of ordering, it came exactly when requested, and the quality and price made it a great transaction. Would definitely recommend!

Date of experience: August 9, 2025
Lina P. — GlobalRose Rep
2 days ago

We're happy everything met your expectations, and we appreciate your recommendation. Thank you!


Fast and easy
July 11, 2025
Previous review

Fast and easy

Date of experience: July 11, 2025
Texas
1 review
0 helpful votes
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Eady, fast, on time
August 9, 2025

Not my first order with global Rose. Always easy to order quick delivery and on time. The flowers are always packed well and work wonderfully for events.

Date of experience: August 9, 2025
Lina P. — GlobalRose Rep
2 days ago

Thank you for choosing us! We appreciate your kind words and are happy to provide you with fresh blooms for your events.

Illinois
1 review
0 helpful votes
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Follow the directions carefully. Simple but the key to gorgeous flowers! Our rehearsal dinner tables looked better than I ever expected! Almost everyone asked where I bought the flowers. I highly recommend Global Rose!

Date of experience: August 1, 2025
Lina P. — GlobalRose Rep
4 days ago

We're happy the flowers made everything special! Thank you for recommending us. We'd be honored to deliver more beautiful blooms for your future celebrations!

Hawaii
1 review
0 helpful votes
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So Happy, Gorgeous Roses!
August 9, 2025

The process from start to finish was amazing! I was hesitant ordering flowers because I live in Hawai'i and knew it'd be risky ordering a large order of flowers. I ordered 150 roses, 3 different colors of 50 each. With a delivery date of August 6th. The website offered valuable advice about choosing a delivery date at least 3 days before the event, to allow for shipping delays and to have ample time to allow the roses to rehydrate and open up. I followed the sites instructions verbatim and the results were incredible! Roses got here exactly when requested - 8/6. I followed the at home care instructions for optimal results and the centerpieces for my 200 person party came out exceptional! Would definitely order again and the roses were beautiful, especially after allowing them to fully hydrate and open up!

Date of experience: August 6, 2025
Lina P. — GlobalRose Rep
4 days ago

We're happy our roses and service met your expectations! Thank you for trusting us and sharing your positive experience. It's great to be part of such a special occasion, and we'd be delighted to bring beauty to your next event!

Hawaii
1 review
0 helpful votes
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Ordering from GlobalRose was seamless. All of the information I needed to make decisions about my order were available on the site. Once I selected my flowers, I placed the order and received several communications from GR updating me on the status of my order and shipping information. The flowers arrived on time with no hassle. The quality was excellent and they made for a great event.

Date of experience: August 8, 2025
Lina P. — GlobalRose Rep
5 days ago

We're happy everything went as expected from ordering to delivery. It's great that they helped make your event special, and we look forward to bringing more floral beauty to your future celebrations!