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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Picture did not resemble item. Item was of poor quality received. Brown leaves
Placed an order of 200 carnations for a party I was making centerpieces for. Delivered very fast and followed instructions and the carnations bloomed so beautifully! Will definitely order from global rose again!
Thank you for sharing, Eunice! Your satisfaction is our priority, and we're happy everything was expected. Looking forward to being part of your future celebrations!
Pretty flowers. Did arrive on time. The box had ants in it so we weren't able leave them in the wedding area.
Dear Patti,
We are very sorry that you had issues with your order and we wish you had contacted us as soon as you received your order on March 22 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the your order, so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose. Com or through our live chat and speak with a live representative. Our team is at your service!
Two of the stems were broke. There were some of the blooms dead. Colors were very nice.
Dear Amanda,
Thank you for your feedback! We're glad you liked the colors, but we're sorry to hear that some stems arrived damaged. We take quality very seriously and would love to make this right. Please feel free to reach out to our claims team at claims@globalrose. Com with pictures of the affected flowers so we can assist you further.
We appreciate your support and hope to serve you again!
Best regards,
Customer Service Team
Global Rose
I will order from them again. Reliable consistent service.
Thank you! It's great to hear that you loved the flowers and service. That's what we aim for and we're happy to have met your expectations.
I had to order flowers last minute for an event and found Global Rose online. Their pricing was fair and most importantly, the flowers could arrive on time (which they did).
The flowers I ordered were great quality, undamaged and just as pictured. I will definilty use them again for all my wholesale flower needs in the future.
So glad we could help with your flower needs! It's great that everything was what you expected and we appreciate your support. Looking forward to being part of your future events!
Overall, our flowers were very pretty. They did arrive very warm and thirsty. We had 16 rotten flowers that we couldn't use. I would say able 30% of the mums were very small, they looked like a differnt type of mum possible.
Dear Kim,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on March 24 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order, so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose. Com or through our live chat and speak with a live representative. Our team is at your service!
The way these are shipped is impeccable. They arrived right on time, 2 days before the wedding. I unwrapped them and immediately placed in buckets of water. They started to open and were just perfect for the Wedding day. I ordered 300 and not a single one was bruised or damaged in any way. Absolutely perfect!
Thank you for your kind words! We love our roses helped make your wedding day even more special. It's heartwarming that they arrived in perfect condition and you were happy with the order. Your feedback inspires us to keep delivering excellence!
Easy to navigate site and delivery was on time. I have ordered multiple times.
We love being a part of your special occasions. Your loyalty and trust mean everything to us, and we look forward to continuing to brighten your moments with our blooms!
EAsy to shop; delivery on time; product not as promised. Blue baby's bretah was half white. Received a i bynch refund instead of a 1 1/2 bynch refund.
Dear Carol,
Thank you for your feedback. We're glad to hear that shopping was easy and delivery was on time. However, we're sorry the product did not fully meet your expectations.
According to our records, we were informed that one out of the three bunches received was incorrect, which is why a refund was issued for that portion. If there was an additional issue, please reach out to us at claims@globalrose. Com, and we'd be happy to review it further.
Best regards,
Customer Service Team
Global Rose
I don't want to write a review but everytime they try to confirm if I got my delivery it brings me here. My order was great but this is dumb
We're glad your order was great and apologize for any inconvenience caused by our confirmation process. Your comments help us improve, and we appreciate you taking the time to share your experience!
The asters are fine. The rest of my order is mostly garbage. I had to run all over town and find floral in a pinch. These were for my niece's wedding and we are scrambling.
Dear Desa,
We're truly sorry to hear that your order did not meet expectations, especially for such an important occasion. That's certainly not the experience we aim to provide.
Please reach out to us at claims@globalrose. Com with your order details and any photos you may have so we can look into this further and make it right.
Thank you for your feedback — we take it seriously and are here to help.
Best regards,
Customer Service Team
Global Rose
The roses are stunning. The disappointment is that the delivery required a signature. Receiving it took time to call FedEx to make another delivery attempt.
Thank you for your review, Bobby! We're glad the roses arrived as expected and you loved them. Please note that our confirmation email states our deliveries require a signature, so you need to ensure someone is available at the delivery address to receive them. If you'd like a signature release in the future, feel free to reach out at support@globalrose. Com and we'll be happy to help you with this.
Perfect can hardly wait to se these for a baby shower
We can't wait to help make your event even more memorable. We hope you love the flowers and thank you for choosing Global Rose!
First time using Global! Lil Sis was pleasantly surprised!
Thank you for sharing your experience. We love to be part of your celebration and your trust means a lot to us. We look forward to serving you soon!
Prompt delivery and response to concerns. Customer service was very responsive. Flowers were disappointing.
Dear Robie,
Thank you for your review and for sharing your experience with us. We're glad to hear that our customer service and delivery met your expectations, but we're sorry that the flowers did not.
We strive to provide the best quality blooms, and we would love to understand more about what was disappointing. If you have any pictures or specific concerns, please share them with us and send us an email to claims@globalrose. Com—we'd be happy to assist.
Your feedback is valuable, and we appreciate the opportunity to improve.
Best regards,
Customer Service Team
Global Rose
The roses came on time and was packed nicely. I've had them sitting in water and flower food for only a day so far and they're blossoming beautifully. Would recommend anyone and I would also buy again.
Thank you for your review! We're glad the roses arrived and the service met your expectations. Your recommendation means a lot to us and we look forward to serving you again!
I bought these for my mom's 70th birthday. They arrived on time and in beautiful shape. She loved them. Thank you!
Great product, on time and easy order process! This is the second time I have used this service and very happy with everything!
Thank you for your review and for choosing us again! It's great that our roses met your expectations and our order process was smooth. Your satisfaction is our priority, and we look forward to serving you again!
Beautiful flowers that brought sunshine on a cloudy day
Thank you so much for your review! We love to hear that our spring gerberas brightened your day. Your satisfaction is our priority, and we're grateful you chose Global Rose.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jody,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order on March 31 so we could have looked into your case and maybe provided some tips to process your flowers so they perked up beautifully (flowers may arrive slightly dehydrated due to the long journey from South America, but with appropriate care, you can bring them back to looking great within the next 12 hours)
We kindly remind you that our claims policy states that to process a claim, Global Rose needs to be notified via email within 24 hours of delivery. Since we are handling fresh flowers, timely notification is crucial so we can react promptly and send a replacement if necessary. To know more about Global Rose's policy, kindly refer to the order confirmation email or as stated on our website https://globalrose.com/FAQS.html. We are very sorry for any inconvenience caused and we appreciate your feedback as it helps us improve our services.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose. Com or through our live chat and speak with a live representative. Our team is at your service!