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We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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These roses arrived on time and were absolutely stunning! I will definitely order again.
3 roses did not recover after putting them in water. They drooped and never picked up like the others.
Dear Scott,
We are very sorry that 3 out of your 50 roses didn't perk up. We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose. Com or through our live chat and speak with a live representative. Our team is at your service!
Great fillers for arrangements. Quick shipping, and good experience.
Thank you for the 5 stars! It feels great to know you loved the fillers and had a great experience with our service. Can't wait to be part of your next floral creation!
Absolutely beautiful roses. Packaging can be a little better since two rose heads were broken but overall very satisfied.
Thank you for your kind words about our roses! We're sorry that two rose heads were broken and whenever you need assistance you can contact us.
We appreciate your feedback since your satisfaction is our priority. Thank you for choosing us!
Easy to use website! Great options and prices! My only qualm is I ordered flowers for my wedding. They needed to come in April 11 but came in April 4 instead. I contacted customer service and they responded quickly! But they said I put the incorrect date! I definitely could've made the mistake but I highly doubt I would forget my own wedding date and put an incorrect date. Anyway there was nothing they could do because it had already been shipped which is understandable. They sent good tips on how to try and preserve them. Just a sucky situation.
Thank you for your feedback and for choosing us! We're sorry for the inconvenience. We see the flowers were shipped as expected and are glad our team could assist you. It's great to hear the wedding day was beautiful and know we're always at your service!
My roses were delivered well packaged, fresh and stunningly beautiful. No need to shop anywhere else for roses. Global Rose for all my future needs.
Thank you for the 5-star review! We're happy you loved the stunning roses. It means the world to be your go-to for all your future floral needs!
Had ordered some centerpieces for a bridal shower and they were beautiful! Exactly like I wanted. Thank you so much
Thank you so much for your review! It's great that our centerpieces were perfect for your bridal shower and as you envisioned. Your satisfaction is our goal and we appreciate your kind words!
The carnations were delivered in very good condition, and were delivered just how I needed them to be for my event.
Definitely buy next time. :)) )))))))))))))))))))))))))))
Thank you for sharing your great experience with Global Rose. Your kind words are appreciated and we hope to serve you again!
My order was a day late BUT it was in Memphis when a pretty bad storm came thru there so I was expecting a delay and oh my…when they did arrive they were absolutely gorgeous! I WILL be ordering again!
We're glad your order was delivered on time and we love that you enjoyed the peachy pink roses. Your satisfaction is our goal and we can't wait to serve you again!
One of the 6 fillers was rotten, smelly and slimy. But the toher 5 were good.
Hi,
Thank you for your feedback. We're sorry to hear that some of your fillers did not fully meet your expectations.
In cases like this, we kindly ask that customers contact us directly at claims@globalrose. Com with photos of the issue so we can properly investigate and assist. This helps us ensure quality and provide the best resolution possible.
We appreciate your support and hope to have the opportunity to serve you again in the future!
Best regards,
Customer Service Team
Global Rose
Professional. Speedy service 🤟I over looked the option for a vase but it all worked out
Thank you for your review! We're glad you enjoyed our service and if you ever need help regards the vase next time, we're here to help. Your feedback brightens our day!
My darling brother sends me 100 roses every year for my birthday!
Global rose never disappoints!
Thank you for sharing. We're happy to be a part of your birthday tradition and appreciate your kind words. Your satisfaction is our inspiration!
Order the most beautiful yellow roses to honor my mom and decorate the space we used to hold her celebration. Shared afterward with family, I brought many home and continue to enjoy their beauty a week later. It looks as though most will last through another week.
We're honored to have been a part of your celebration and are happy they continue to bring joy to your home. Thank you for sharing your story and experience with our yellow roses!
The person who sent them to me spent over $100 amd the flowers died in 2 days, very disappointed!
Dear Michael,
On Monday, our claims team sent you the following email:
"Dear Helen,
Thank you for your response. We understand your concerns and appreciate your feedback.
In order to proceed with a refund, replacement, or credit for a future order, we do require photos of the flowers in question. This helps us assess the issue and improve our quality control. If the recipient is able to provide pictures, please have them send them to claims@globalrose. Com at their earliest convenience.
Best regards,
Customer Service Team
Global Rose"
However, they haven't received a reply from you. Please send the pictures as stated in our claims policies, and we will be happy to assist.
The flowers were beautiful, delivered on time and were perfect for our event.
Thank you so much for your kind review. We're happy that our flowers were beautiful and perfect for your event. Your satisfaction is our top priority!
I would give 0 stars if possible. I ordered the 3500 hot pink rose petals, and I never received them. I had paid extra to have them delivered on Saturday to my hotel, and every single person at the hotel front desk said no one ever came in for a delivery. They're closed on Sundays, so I couldn't contact them, then on Monday we were checking out and leaving town, hence why I paid for the extra shipping cost. They're closed said they won't refund me, and then gave me a 15% coupon code for my next order, like I would ever order through them again when I never even received my first order. Terrible business, and no accountability. I gave them the hotel's information to reach out themselves and they didn't even look into the situation. I'm would avoid ordering from them, especially to a hotel or business because they were just awful for the entire experience. And for the optional picture to include, can't really do that…
Dear Annemarie,
We sincerely regret that your experience did not meet your expectations. Our records show that FedEx attempted delivery on the requested date, but no one was available to receive the package. Since hotels require signature confirmation for deliveries, this may have contributed to the issue.
We understand your frustration and acknowledge that this situation was inconvenient for you. However, as per our claims policy, which is included in every order confirmation, we require notification within 24 hours of the delivery attempt to resolve any issues. Unfortunately, we were informed 10 days later, limiting our ability to take further action.
As a gesture of goodwill, we issued a refund for the extra Saturday delivery fee. While we regret that this order did not go as planned, we stand by our policies, which are in place to ensure fairness for all customers.
We appreciate your feedback and will continue working to improve our services.
Best regards,
Global Rose Support Team
Gorgeous flowers and wonderful shipping. Very impressed!
So glad you loved the flowers and shipping! Thanks for sharing your thoughts, we appreciate it!
I needed some carnations for a flower fundraiser at work, so I set my delivery date for a couple days before to ensure that they were there and bloomed for the event. The flowers arrived on time, were packaged nicely, and were perfect for our sale!
We're grateful for your support and kind words. It's great to have been part of your flower fundraiser and we're at your service for your future events!
The ordering process was easy and the product arrived when promised. The petals were packaged nicely and the petals were a beautiful addition to mu daughter's wedding.
Thank you for your kind review and for choosing Global Rose for your daughter's wedding. We're glad that our petals added that perfect touch. Your satisfaction is our goal!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words, Rita. We can't wait to send more blooms your way again!