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GlobalRoseReviews 3,424

4.4

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From the business

We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.

You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.


globalrose.com
Miami, FL, United States
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GlobalRose Reviews Summary

The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

service
60
value
64
shipping
64
quality
62
This company responds to reviews on average within 1 day

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5,626 reviews

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New York
1 review
0 helpful votes
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As Expected!
March 18, 2025

I ordered these to propose and they got here when I requested (the day before). They were packaged nicely and easy to take apart and put in various vases. It has been almost a week now and not a dead flower in sight!

Date of experience: March 18, 2025
Lina P. GlobalRose Rep
5 months ago

We're honored to have been part of your proposal! It warms our hearts knowing our blooms stayed vibrant as your special moment. Thank you for letting Global Rose share in your celebration!

Georgia
1 review
0 helpful votes
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Flowers were horrible
March 17, 2025

I had flowers delivered on Tuesday the 11th for my birthday and by Friday they were completely wilted!

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2025
Lina P. GlobalRose Rep
5 months ago

Dear Ami,

We're sorry to hear that your flowers did not last as expected. We always strive to provide the freshest blooms, and we'd love the opportunity to look into this for you.

If you ever experience any issues with your order, please reach out to us as soon as possible so we can investigate and assist you. Proper hydration and care can make a big difference, and we're happy to guide you through the best steps to revive your flowers.

Please feel free to contact our customer service team at claims@globalrose.com so we can help.

Best regards,
Global Rose Customer Support

Illinois
1 review
0 helpful votes
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These 200 roses, (100 red, 100 pink) came in a few days after the scheduled delivery date, only to come in severely damaged. This amount of roses coming in bad took a toll on my wallet and i wasnt able to make the arrangements needed; very disappointed

Date of experience: February 21, 2025
Lina P. GlobalRose Rep
5 months ago

Dear Victoria,
We are very sorry that your order didn't meet your expectations and we wish you had contacted us as soon as you received your order back on February 19 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your order so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!

California
1 review
0 helpful votes
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Petals for Ash Scattering Service
March 16, 2025

I ordered a box of 3500 petals for an ash scattering service aboard a boat. There were plenty of petals for the 32 people onboard. It allowed everyone to participate in throwing the petals after the ashes. I would recommend the box of petals to anyone doing the same type of service.

Date of experience: March 16, 2025
Lina P. GlobalRose Rep
5 months ago

Thank you for sharing your experience. We're honored our petals helped create such a meaningful service. We truly appreciate your recommendation and look forward to serving you again!

Illinois
1 review
0 helpful votes
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Birthday roses
March 16, 2025

Roses were delivered on time— one or two were wilted but overall they were beautiful and hardy roses. They were packed really well

Date of experience: March 16, 2025
Lina P. GlobalRose Rep
5 months ago

Thank you for your feedback and for choosing Global Rose for your birthday roses! We're glad they arrived on time and well-packed. We apologize for the couple that were wilted and appreciate your input to help us improve.

For future assistance, please reach out to support@globalrose.com

Louisiana
1 review
0 helpful votes
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Rose petals
March 16, 2025

The rose petals were fresh and beautiful! They came on time and worked perfectly for the wedding.

Date of experience: March 16, 2025
Lina P. GlobalRose Rep
5 months ago

Thank you! We're happy to hear the rose petals arrived on time and added the perfect touch to your wedding. Your satisfaction makes our day, and we look forward to serving you again.

North Carolina
1 review
0 helpful votes
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Beautiful roses
March 16, 2025

2 sets of 25 roses for my 50th - still thriving after a week. Roses were similar but not exactly the same color.

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 6, 2025
Lina P. GlobalRose Rep
5 months ago

Dear customer,

Thank you for reaching out. We understand your concern regarding the color of your flowers and sincerely apologize if they were different from what you expected.

Since flowers are natural products, their color intensity can vary due to factors such as sunlight, rain, and soil nutrients. Additionally, monitors display colors differently, meaning what you see on-screen may not always perfectly match the flowers in person. While we strive to make our photos as accurate as possible, slight variations are inevitable.

We truly appreciate your understanding, and please let us know if there's anything else we can assist you with.

Best regards,
Global Rose Customer Support

New Mexico
1 review
0 helpful votes
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Great purchase!
March 16, 2025

I ordered hydrangeas for my wedding center pieces. I ordered way ahead of time and didn't have to worry about this purchase. Order arrived on time and well packaged, with clear instructions on how to care for the flowers. Flowers looked beautiful day of!

Date of experience: March 16, 2025
Lina P. GlobalRose Rep
5 months ago

Thank you for your review! We're happy our hydrangeas were perfect for your wedding centerpieces and your order arrived as expected.

Congratulations on your special day, and we look forward to serving you again!

Colorado
1 review
0 helpful votes
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10/10 recommend! These were amazing for my wedding. Will reorder whenever I need flowers in the future. Thank you!

Date of experience: March 12, 2025
Lina P. GlobalRose Rep
5 months ago

Thank you for your review and congratulations on your wedding, Alanna. We're glad our roses added that extra touch to your special day.

We look forward to serving you again whenever you need more beautiful blooms!

Colorado
1 review
0 helpful votes
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Day late but great flowers
March 15, 2025

I had a specific date I ordered for, my wife's birthday. Yet it was delivered the day after my wife's birthday. Great flowers, excellent bouquet, but late

Date of experience: March 10, 2025
Lina P. GlobalRose Rep
5 months ago

Thank you for your feedback! Our commitment time frame states that you can receive your order +/- 1 Day of the scheduled date. We're glad the flowers met your expectations and hope they still made your wife's birthday extra special!

If you ever need assistance, don't hesitate to reach out!

Maine
1 review
0 helpful votes
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Great flowers
March 14, 2025

Great flowers every time I've ordered I've been very happy! Only place I get my flowers now

Date of experience: March 14, 2025
Lina P. GlobalRose Rep
5 months ago

Thank you for your 5-star review! We're happy our flowers always bring you joy and look forward to serving you with beautiful blooms again!

New York
1 review
0 helpful votes
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Women's Appreciation Day
March 13, 2025

The delivery time was perfect - the roses smelled amazing, however there were several roses that were beheaded, and some were broken at 6 inches down. This was the first year I was remotely disappointed in my order. Normally everything is wonderful.

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 13, 2025
Lina P. GlobalRose Rep
6 months ago

Dear Lisamarie,

Thank you for your feedback—we truly appreciate your continued support. We're sorry to hear that some of the roses arrived damaged.

For situations like this, we kindly ask that you contact us directly via email at claims@globalrose.com we can assist you properly. Please include any pictures of the damaged roses, and we'll be happy to discuss a resolution.

Best regards,
Customer Service Team
Global Rose

Virginia
1 review
0 helpful votes
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Great to work with
March 13, 2025

I needed some special assistance and the customer service was responsive and helpful!

Date of experience: March 13, 2025
Lina P. GlobalRose Rep
6 months ago

We're always here to help and are glad everything went smoothly. Thank you for your kind words and choosing GR!

California
1 review
0 helpful votes
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I ordered purple roses a week in advance of the delivery date I requested. I was notified by email and text 2 days before my order was supposed to be delivered that the purple roses were not available and to choose another option.

I chose white roses that came in wilted and brown.

Very disappointing!

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 10, 2025
Lina P. GlobalRose Rep
6 months ago

Dear Lori,

We're sorry to hear about your experience. Please reach out to us at claims@globalrose.com with pictures of the flowers you received so we can assist you further.

We appreciate your time and look forward to resolving this for you.

Best regards,
Customer Service Team
Global Rose

Illinois
1 review
0 helpful votes
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Great experience
March 13, 2025

Chat service - helpful
Easy to order
Gorgeous and reasonably priced

Date of experience: April 3, 2025
Lina P. GlobalRose Rep
6 months ago

Thank you for your 5-star review! We're here for you whenever you need us and hope you enjoy your flowers!

Connecticut
2 reviews
0 helpful votes
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Disappointment
March 13, 2025

The flowers were wilted when I took them box. My friend really likes ordering flowers and these were a disappointment.

GlobalRose attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 13, 2025
Lina P. GlobalRose Rep
6 months ago

Dear Roberta,

We're sorry to hear that your flowers did not arrive as expected. Flowers may appear slightly wilted after transit, but with proper hydration, they usually regain their freshness within a few hours.

We recommend trimming the stems, placing them in fresh water with the provided flower food, and keeping them in a cool area. If you continue to experience issues, please contact us at claims@globalrose.com, and we'd be happy to assist you.

Best regards,
Global Rose Customer Support

Washington
1 review
0 helpful votes
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Stunning Roses Right On Time
March 11, 2025

Fastest delivery, better than amazon prime. And very high quality roses. Gorgeous!

Date of experience: March 11, 2025
Lina P. GlobalRose Rep
6 months ago

We're happy our roses and delivery exceeded your expectations. Your satisfaction is our goal!

Nevada
1 review
0 helpful votes
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Beautiful flowers
March 11, 2025

Received beautiful flowers on time... very happy with this order

Date of experience: March 11, 2025
Lina P. GlobalRose Rep
6 months ago

We appreciate your kind words, Judith. That's exactly what we aim for and your support is appreciated. We hope to serve you again!

New York
1 review
0 helpful votes
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When in doubt what to get - Global Rose.
March 11, 2025
Updated review

Solid service. Repeated customer. Easy to order. Tracking is provided. Prices are good.

Date of experience: March 7, 2025
Lina P. GlobalRose Rep
6 months ago

Thank you for your support! It's great to be your go-to choice and appreciate your kind words about our service. Whenever you need more flowers, we're here for you!


As always- the best
March 25, 2024
Previous review

Recipient is happy and so am I- buyer. Roses are fresh and way better looking in reality that on photo.

Date of experience: March 25, 2024
California
1 review
0 helpful votes
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Felt valued
March 11, 2025

Felt like I could actually do something nice for a good cause without having my wallet emptied. This is a great value for us folks that are limited

Date of experience: March 11, 2025
Lina P. GlobalRose Rep
6 months ago

Thank you! We're glad you felt valued and found great quality at a fair price. It means a lot to us to help make special moments possible.