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GlamzelleReviews 68

2.3
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Glamzelle Reviews Summary

Glamzelle has a rating of 2.3 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Glamzelle most frequently mention credit card, phone number and bathing suit. Glamzelle ranks 233rd among Women's Clothing sites.

service
11
value
11
shipping
11
quality
11
Arizona
2 reviews
8 helpful votes
Follow Kiyana B.
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I am still waiting on an order placed back on Oct. 12. Everytime I check the status of my order, it only says last updated Oct. 16, "BEING PROCESSED", and "UNFULFILLED"... yet they took my money very quickly. I have sent two emails requesting information on my order, no reply to either thus far. I looked all over their website and can't find an address or phone number for these people. I will be filling a complaint of fraud against them to recoup the money I spent on a purchase that I have not receieved and can not get any undated information on. These people are frauds anyway because I saw two of the items I ordered from them on a chinese website for $35.00 less than the $45.00 they marked the items up to... I have family in Canada whom ive sent packages to and who have also sent me packages and it does not take the amount of time these people are claiming it does. I think they advertise merchandise they dont have and only after an order is made, they go to the chinese website (I wont give the names), and order the items ordered on their website, paying only a couple of dollars, but then charging the consumer 10x what they paid. These two chineese websites do free shipping via china post mail but they can take upwards of 4-6 weeks to deliver items ordered as well so if it takes them that long to get the ordered items to Glamzelle, well, that would explain why it is taking so long to get to the consumer. In which, Glamzelle should be updating the consumers spending money in their store. I either want a refund or my merchandise but cant get ahold of anyone. I will keep you all posted as to the outcome of this fiasco... and I will never shop at Glamzelle again, nor recommend them. When this has been resolved, I will post the names of the two Chinese websites if anyone is interested...

Date of experience: November 10, 2014
Canada
1 review
5 helpful votes
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Shipping took longer than their marked time (7-20 business days), mine took 23 business days. So with weekends it took over a month and a half to ship only one item. Not really impressed...

Date of experience: September 7, 2014
Spain
1 review
10 helpful votes
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Great customer support. They sent me my items very quickly and even included some freebies. Defnitely my new shopping destination for hip stuff.

Date of experience: June 5, 2014
Canada
3 reviews
12 helpful votes
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I can only say good things about glamzelle.com
Their customer service is wonderful and they reply super quickly. They even went out of their way to find me some rare items! :)

Date of experience: March 11, 2014
Canada
3 reviews
13 helpful votes
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I bought a few t-shirts and a dress from glamzelle.com and everything was as described on their website. Customer service is also great, they answered very quickly to all my questions.

Shipping is on the slower side, but the products were well-worth the wait. :)

Date of experience: April 17, 2013

About the business

GLAMZELLE is a global online destination for fashion-forward, chic and edgy girls across the world. We focus on providing customers with unique shopping experi