Glamzelle has a rating of 2.3 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Glamzelle most frequently mention credit card, phone number and bathing suit. Glamzelle ranks 233rd among Women's Clothing sites.
I am still waiting on an order placed back on Oct. 12. Everytime I check the status of my order, it only says last updated Oct. 16, "BEING PROCESSED", and "UNFULFILLED"... yet they took my money very quickly. I have sent two emails requesting information on my order, no reply to either thus far. I looked all over their website and can't find an address or phone number for these people. I will be filling a complaint of fraud against them to recoup the money I spent on a purchase that I have not receieved and can not get any undated information on. These people are frauds anyway because I saw two of the items I ordered from them on a chinese website for $35.00 less than the $45.00 they marked the items up to... I have family in Canada whom ive sent packages to and who have also sent me packages and it does not take the amount of time these people are claiming it does. I think they advertise merchandise they dont have and only after an order is made, they go to the chinese website (I wont give the names), and order the items ordered on their website, paying only a couple of dollars, but then charging the consumer 10x what they paid. These two chineese websites do free shipping via china post mail but they can take upwards of 4-6 weeks to deliver items ordered as well so if it takes them that long to get the ordered items to Glamzelle, well, that would explain why it is taking so long to get to the consumer. In which, Glamzelle should be updating the consumers spending money in their store. I either want a refund or my merchandise but cant get ahold of anyone. I will keep you all posted as to the outcome of this fiasco... and I will never shop at Glamzelle again, nor recommend them. When this has been resolved, I will post the names of the two Chinese websites if anyone is interested...
Shipping took longer than their marked time (7-20 business days), mine took 23 business days. So with weekends it took over a month and a half to ship only one item. Not really impressed...
Great customer support. They sent me my items very quickly and even included some freebies. Defnitely my new shopping destination for hip stuff.
I can only say good things about glamzelle.com
Their customer service is wonderful and they reply super quickly. They even went out of their way to find me some rare items! :)
I bought a few t-shirts and a dress from glamzelle.com and everything was as described on their website. Customer service is also great, they answered very quickly to all my questions.
Shipping is on the slower side, but the products were well-worth the wait. :)
Answer: I ordered a product in late February. Come late March/early April, I still hadn't received the product nor had Glamzelle answered any of my emails asking where my product was. Once I DID receive the product on April 9th, I had already received a refund via contacting my bank and filing a claim. Glamzelle, not surprisingly, all of a sudden contacted me saying the following: "We are contacting you today in regards with a chargeback you placed with your bank, stating that you never received your order from us. Your order was already shipped and delivered to you on April9th. We understand that errors can happen, and would appreciate if you can contact your bank to close this dispute. Failure to respond to this email in the next 48 hours, will result in invoicing you for any fees and interest incurred by your bank, as well as charging you for the product you received, Please note that we may also file for mail fraud, which is a federal crime in the USA." I found it insulting and infuriating that they would even hint at charging me with "mail fraud" when they went completely AWOL during the time I was inquiring about where my order was.
Answer: I agree. Stay away from this company. It's a scam.
Answer: I only ordered a shirt from them but I would advise you not to order from them
GLAMZELLE is a global online destination for fashion-forward, chic and edgy girls across the world. We focus on providing customers with unique shopping experi