Glamzelle Questions & Answers

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Here’s what consumers have asked with answers from Glamzelle staff and previous consumers.

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Question:

Answer:

I ordered a product in late February. Come late March/early April, I still hadn't received the product nor had Glamzelle answered any of my emails asking where my product was. Once I DID receive the product on April 9th, I had already received a refund via contacting my bank and filing a claim. Glamzelle, not surprisingly, all of a sudden contacted me saying the following: "We are contacting you today in regards with a chargeback you placed with your bank, stating that you never received your order from us. Your order was already shipped and delivered to you on April9th. We understand that errors can happen, and would appreciate if you can contact your bank to close this dispute. Failure to respond to this email in the next 48 hours, will result in invoicing you for any fees and interest incurred by your bank, as well as charging you for the product you received, Please note that we may also file for mail fraud, which is a federal crime in the USA." I found it insulting and infuriating that they would even hint at charging me with "mail fraud" when they went completely AWOL during the time I was inquiring about where my order was.

By amanda w.
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Question:

How fake are these positive reviews?! the profile pictures are from glamzelles website. starting a report with the district attorney. these guys are committing internet fraud.

Answer:

I agree. Stay away from this company. It's a scam.

By Karyn s.
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Question:

I would like to ask about the cozy superstar hooded wool coat... can you help me with this?

Answer:

I only ordered a shirt from them but I would advise you not to order from them

By Dannie F.

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