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GigaProsReviews 476

4.4
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GigaPros Reviews Summary

GigaPros has a rating of 4.4 stars from 476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support and control panel. GigaPros ranks 27th among Web Hosting sites.

service
127
value
127
shipping
88
returns
102
quality
127
GB
1 review
0 helpful votes
Follow Marta Z.
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I moved all my sites to Gigapros: great pricing, friendly user interface, excellent support and decent uptime.
I've never had a problem with billing and my account gets renewed yearly without problem or additional charges.
Support is usually great, my only complain being that the original average support response time of 14 minutes is now more like 3-4 hours. This is to be expected with the kind of growth they've experienced, however.

The price is attractive.

Date of experience: August 7, 2014
Italy
1 review
1 helpful vote
Follow Emanuele C.
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My experiences with Gigapros have been 100 percent positive. Finding the new hosting provider was more difficult then getting a new customer. They know how to deal with customers and fix the issues quickly. They are available 24/7 on live chat, email and phone.
They're great. Fantastic even.

They are really the most friendly host company I have ever worked with.

Date of experience: August 6, 2014
Denmark
1 review
0 helpful votes
Follow Lazarus S.
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I started a search one year ago for a hosting provider that people were actually happy with. That's how I found Gigapros. The volume of comments from happy customers led me to this decent web host.
The uptime is very good and I haven't faced any problems yet. Easy to work with the base Webmin system; no weird gotchas.
I have used and will continue to use Gigapros for all my business and personal web hosting needs.

Date of experience: August 5, 2014
Brazil
1 review
1 helpful vote
Follow Deolinda L.
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I have been completely impressed with Gigapros service from day one. When other reviewers are cheering about the support, they are not exagerating. It is the best. Their tech support always answers my questions within 5 minutes. And they have even given me PHP support mySQL support.
Great features. Their prices are great but not the cheapest.
I realized that they are an absolutely amazing company. Now go sign up with them!

Date of experience: July 31, 2014
Switzerland
1 review
0 helpful votes
Follow Jirina B.
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I signed up for Gigapros because they offer cheap hosting service with a good admin tool and 24/7 support.
Their support staff is extremely helpful and I have not experienced any noticeable downtime in the past year.
I've never had a problem with billing and my account gets renewed yearly without problem or additional charges.
The price is attractive. They even have nice scripting extras and spamassassin.

So overall, the hosting has been good. Recommended!

Date of experience: July 18, 2014
Israel
1 review
1 helpful vote
Follow Ivan G.
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I have been with many Linux hosting companies and Gigapros beats them all in pricing and support.
They're known to be a little pricier than other providers perhaps, but I switched to them from a lower-priced provider so I could get honest feedback about my site and about my business.
Uptime in the three months since we moved has been 100% and the server is always fast and stable.
My site it ultra-fast these days and I'm a very happy customer. I'd recommend Gigapros.

Date of experience: July 16, 2014
Germany
1 review
1 helpful vote
Follow Chen C.
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Excellent service from start to continued finish. Always helpful with a very quick response time. Excellent follow up and continued service. I've been with multiple hosting providers and Gigapros have been professional the whole way. I decided to test these guys out with one site and now I brought my other sites.
Then, they transferred files over and make the usual adjustments in website control panel. Installed components worked out of the box.
I highly recommend Gigapros. I am very happy with their service.

Date of experience: July 15, 2014
Germany
1 review
0 helpful votes
Follow Jamie E.
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You can trust Gigapros, their hosting is superb. No matter what time of the day (and night): almost always there's the "We're online - chat with us now" button. And their response is quick and always helping, even at 2am in the morning. I really wonder if they ever sleep.
I am using a ton of the space provided to me. Great prices and great throughput. Easy admin tools. Haven't had any reliability issues. I have launched several sites there in the last few days and all is well.

Date of experience: July 14, 2014
Missouri
1 review
0 helpful votes
Follow Violetta C.
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I switched to Gigapros after having enough of the downtime with our old hosts. From our time with them I have nothing but high praise indeed. The only thing I would like to change is the bill from monthly to yearly.
It is not only faster, but the customer support response time is almost immediate.

Excellent pricing for a lot of room and features, nice control panel with a load of features.
Time is money. To spare yourself headaches, switch to Gigapros now.

Date of experience: July 14, 2014
Sweden
1 review
1 helpful vote
Follow Robledo G.
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I've been with Gigapros for about 8 months. I couldn't be more pleased. Have had no issues. My sites where all transferred free and everything went smooth.
They're known to be a little pricier than other providers perhaps, but I switched to them from a lower-priced provider so I could get honest feedback about my site and about my business.
Support calls are answered quickly and support techs even have a sense of humor.

Date of experience: July 10, 2014
Germany
1 review
0 helpful votes
Follow Jana H.
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I've had my site and several sub-domains hosted on Gigapros shared hosting account for over 1 year, and have had nothing but positive experience. Their support responds quickly to my support tickets, and keeps introducing cool new services and add-ons.
I cant say about prices since I havent looked at any other hosts, but worth every penny.
It is an extremely proficient company and usually manages to answer support tickets in 10 minutes or less.

Date of experience: July 10, 2014
Germany
1 review
1 helpful vote
Follow Adam J.
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Gigapros is a good web host. They're known to be a little pricier than other providers perhaps, but I switched to them from a lower-priced provider so I could get honest feedback about my site and about my business.
I've only written in to the support staff to talk about upgrading my package, as my site has expanded greatly on their servers. They've handled every ticket quickly, and with the responses you'd want from the very start.

My business has grown as a direct result of the service and support they offer.

Date of experience: July 8, 2014
Netherlands
1 review
0 helpful votes
Follow River W.
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When i was a web developer reliable host were rare. Some where good but they would disappear and with others communication seemed to be dirty word. Gigapros impressed me a lot.
It offers me the best service and pricing are acceptable. Any problems that I have encountered, the support team worked fast to solve it. There is a good communication between users and host team. Highly recommended.

Date of experience: July 8, 2014
Belgium
1 review
1 helpful vote
Follow Penko L.
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Great hosting company with very cheap prices and incredible storage and bandwidth plans.
Gigapros support phone calls and emails are always quick. I've only needed about 4 tickets and everything has been minor and resolved very quickly.
Lots of nice features like SSH. Up-to-date PHP and MySQL installations make deploying web-based applications simple.
Their reliability is second to none - proof positive, I experienced 0 downtime during Ike!

Date of experience: July 4, 2014
Canada
1 review
0 helpful votes
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These guys are great. My last provider was causing me serious issues. In complete frustration, I decided to try Gigapros over 9 months ago. Their support helped me with setup and installing some scripts.
I went for the annual business option, and I got started within minutes of purchasing the plan.
The domain was ready within the hour! (No waiting for days like with previous hosts!)

Reliability has exceeded my expectations.

Date of experience: July 3, 2014
Czechia
1 review
1 helpful vote
Follow Gustave B.
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I have been a Gigapros customer for over a year now, there attention to detail, great customer service & excellent pricing make them the only choice for my web hosting needs. I like their support, always willing to assist me over and over again with even the smallest request. I have not had one day of trouble from this hosting account, and only contact them to help me set up issues with my domain.
Their goal seems to be to satisfy customers, not to make it difficult to switch hosting. I am on the php5 plan.
Nice prices for their more-than-enough packages.

Date of experience: July 2, 2014
Canada
1 review
0 helpful votes
Follow Norma C.
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I can also say that Gigapros have provided me with some of the most excellent service I have ever received.
I am using a ton of the space provided to me and the only issue I have seen is with slow load times every now and again. Otherwise, the service is great and the amount of space/bandwidth for the price is even better!
The pricing is rediculously cheap, especially when combined with a coupon.
Easy admin tools. Haven't had any reliability issues.
Overall, I would recommend Gigapros to everybody, seeing as how it gives huge amount of bandwidth and space for a very little price.

Date of experience: July 1, 2014
Finland
1 review
0 helpful votes
Follow Sanna T.
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I've been using Gigapros business plan for a year now and I don't have any problems so far.
The pricing is good and the uptime is great. Reliable, dependable, and most of all sincere about their business.
They even have a toll-free phone number. They don't pretend to be the most stable service, but they do succeed in their goal: providing value for money with features that many developers appreciate.

Date of experience: June 20, 2014
Italy
1 review
0 helpful votes
Follow Vigarano M.
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There are truly no words what their support team have done and meant to my business and my passion and dedication to my company. I had a couple of questions during the initial setup, I received very quick and informative responses from the staff at Gigapros.
They are customer oriented people and also they know what they do technical wise.

I rate them 100% in their support and everything.

Date of experience: June 18, 2014
France
1 review
1 helpful vote
Follow Artus D.
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I originally chose to go with Gigapros because they were US company and fairly reasonably priced. I have heard of this host from a friend who is really happy with their services and right before I was about to give up, I decided to give it a try. And i am happy I did. Now I have all i need and even more.
If you need support, just send them ticket, they will reply you and looking your problem for sure. Very rarely have I had problems and when I did, they were handled quickly by support tickets.
I highly recommend Gigapros!

Date of experience: June 18, 2014

About the business

Website web hosting services built with high security, 99.99% uptime and 24x7 support. Rated #1 best host by over 50,000 clients worldwide!


gigapros.com
Long Beach, CA