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How would you rate GigaPros?
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Australia
1 review
0 helpful votes
Follow Sophie W.
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For the price, it is amazing. Gigapros is really good web host. Servers respond fast, and i've never experienced downtime. Features are very good. And they increased everyones bandwidth for free a while ago.
Had to use their customer support just once and that too was quite satisfactory. The only thing I could ask for is some additional customization of features at the same price points.

I would never switch to another host, and I recommend anyone thinking about it to use Gigapros.

Date of experience: May 5, 2014
Florida
1 review
0 helpful votes
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YES
August 20, 2014

YES. Easy to use control panel. The space and bandwidth Gigapros provided are great and worth the price.
All in all I really do like them, you've got a lot of control over your services to suit your needs.

Date of experience: August 20, 2014
Pennsylvania
1 review
0 helpful votes
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I like gigapros service. They are always courteous and someone is readily available to answer questions or help with any changes in keeping your website current and up to date. The crew there offers fast coutious service. I would recommend Gigapros Hosting to anyone that is looking to do some hosting, Personal or Professional.

Great Job Team!

Date of experience: April 13, 2015
GB
1 review
12 helpful votes
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Good job, thanks!
July 4, 2020

In the time I have been with Gigapros hosting service provider, I haven't had a client come to me and complain. I myself, and all my websites never had a problem. The few times I did have to contact tech support, it was a question on my or my client's end. Every time I received the same quality, prompt, friendly support, and they always made it a breeze to get help.

Date of experience: July 3, 2020
Illinois
1 review
0 helpful votes
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Gigapros has exceptional pricing and great uptime. I have, however had VERY difficult experiences with the support staff via email and online trouble ticket system when there has been loss of service. The support ticket system has been excellent with outstanding response times with clear intelligent answers.
The last one I submitted had a 7 minute response time with not one but two people responding at the same time (well within a minute of each other).

I recommend using Gigapros with the caution against attempting support via email or their ticketing proccess.
Call for all support issues.

Date of experience: June 11, 2015
Czechia
1 review
0 helpful votes
Follow Marvin K.
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It turns out that Gigapros VPS hosting provider has never been down unexpectedly in the 3+ years that I've been using them. If they are planning on doing maintenance, they have always let me know. I have always been able to access my site, and my webmail. Whenever I've needed help on anything, their support has always responded quickly, and have been able to help me with whatever the issue was. I would recommend them to anyone (and frequently do).

Date of experience: June 11, 2019
France
1 review
0 helpful votes
Follow Benoit D.
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I have several of my web sites hosted with Gigapros for over 7 months now both personal and business web sites. My partner and I were looking for a decent host with a decent price. There were so many hosts out there, but I figured I'd take a chance. I haven't noticed anything disturbing, so heh. Good sign.

I recommend Gigapros to anyone looking for a first-class web hosting firm.

Date of experience: November 20, 2016
Czechia
1 review
1 helpful vote
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I have been a Gigapros customer for over a year now, there attention to detail, great customer service & excellent pricing make them the only choice for my web hosting needs. I like their support, always willing to assist me over and over again with even the smallest request. I have not had one day of trouble from this hosting account, and only contact them to help me set up issues with my domain.
Their goal seems to be to satisfy customers, not to make it difficult to switch hosting. I am on the php5 plan.
Nice prices for their more-than-enough packages.

Date of experience: July 2, 2014
Georgia
1 review
0 helpful votes
Follow Florus M.
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The uptime is great no outgoing whatsoever. The databases and CMS work great. The tech support is qualified and always willing to help. I've been using Gigapros business plan for a year now and I don't have any problems so far. The pricing is good and the uptime is great.
The tech support is always there and provides a lot of help when needed, I personally can recommend this company.

Date of experience: May 18, 2015
Belgium
1 review
0 helpful votes
Follow Pin V.
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I've now transferred all my hosting to Gigapros web host and I am very pleased and proud. Reasonably priced and well supported. The system is fast and efficient, very responsive, and with many possibilities of configuration and customization for the experts, but with excellent guides that explain to beginners how to juggle with hosting. We're very happy.

Date of experience: February 11, 2022
Missouri
1 review
0 helpful votes
Follow Violetta C.
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I switched to Gigapros after having enough of the downtime with our old hosts. From our time with them I have nothing but high praise indeed. The only thing I would like to change is the bill from monthly to yearly.
It is not only faster, but the customer support response time is almost immediate.

Excellent pricing for a lot of room and features, nice control panel with a load of features.
Time is money. To spare yourself headaches, switch to Gigapros now.

Date of experience: July 14, 2014
GB
1 review
6 helpful votes
Follow Santo B.
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Well, gigapos website builder seems okay, but I'm going the wordpress route because of the needs of a band website. I'm not knowledgeable enough at this point to really review the web building capabilities, but from what I've read their servers are really good. Professional webhost - recommended.

Date of experience: November 18, 2020
Spain
1 review
0 helpful votes
Follow Tatiana V.
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I've just started in e-commerce and I chose this host because of the good reviews I read. I agree! I asked them loads of questions before I bought my package, and they answered them all to my satisfaction. I'm a beginner and needed things explained to me in more detail and it was not a problem for them at all, so I felt confident to go ahead. Now I'm in the process of building my sites and have asked a few support questions already and have been very pleased with the fast help I received.
I can highly recommend Gigapros!

Date of experience: July 21, 2015
Italy
1 review
0 helpful votes
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Double thumbs up
February 18, 2023

I was looking for a host with servers located in the USA and finally found Gigapros vps - pricing impressed me and I decided to give them a try. Double thumbs up to their support team, they seem to be online 24/7 and are ready to help you with everything.

Date of experience: February 17, 2023
GB
1 review
0 helpful votes
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Just a note to let you know how helpful Gigapros was in enabling me to solve a problem that I was having with my website. They listened carefully to my description of the issue that I was having and then made several suggestions concerning potential solutions. Following their suggestions, I was able to solve the problem quickly and get things operating smoothly again. Great customer service.

Date of experience: May 6, 2019
GB
1 review
0 helpful votes
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I'd like to mention that Gigapros have been a great host for me. The sites I host are generally low-traffic. So, I have no experience with their dedicated servers. But, I've never had a problem with the shared servers. The pricing is great for the features. So far it has been an exceptional host. They offer nice helpful professional tech support service. I have no complaints.

Date of experience: May 17, 2019
Norway
1 review
0 helpful votes
Follow Royden C.
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I spent a lot of time looking for a web host for my business. It was very confusing. Then I came across Giga Pros. I called them, and spoke with one of their support guys. He was helpful and answered my questions. I use my site primarily it for email and it runs excellent. I'm able to check email on my cell phone and on my outlook.
If you're a business like me, trust me, you'll be impressed.

Date of experience: August 27, 2014
Missouri
1 review
0 helpful votes
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Although Gigapros is not quite the cheapest hosting service available on the web I'm very amazed of the client service they provide and also of the quality of their service. They really serve their customers by meeting their needs for quality hosting. In time with hosting with Gigapros I needed their support several times, always getting quick solution of the issue.
Thanks for the great work so far and keep it up.
Highly recommend them.

Date of experience: December 11, 2015
Netherlands
1 review
0 helpful votes
Follow Silvio P.
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Manny and the crew and Gigapros go above and beyond in service and support. One of the few hosting companies that still believe in the old saying, "the customer is always right". There service and products are second to none.
I have been doing business on the internet for roughly 4 years and have gone through numerous hosting companies and Gigapros is the ONLY one I would recommend.

Date of experience: July 13, 2015
Bermuda
1 review
14 helpful votes
Follow Ljiljana T.
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Gigapros' the best feature, besides the comparatively cheap price, and the myriad scripts installed with 1 button, is the customer's relations they have. By far, i have never been so happy with the customer's support in my life. There is a live online chat line. I've never waited more than 1 minute to chat with a fully capable operator that knew how to answer every question I had.

They have a ticket system too, for rapid answering of problems and questions. I've asked a lot of questions, the average resolution time of my problems is 4 minutes. They also helped me transfer over 2gb of information from one of my past hosting providers to the Gigapros servers. They did all the work for me and for free!

Date of experience: January 12, 2016

Overview

GigaPros has a rating of 4.4 stars from 476 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GigaPros most frequently mention web host, customer support and control panel. GigaPros ranks 7th among Web Hosting sites.

service
127
value
127
shipping
88
returns
102
quality
127