GiftCards.com

Two kids did not have their dad this year for Christmas and their mom didn't have enough money for Christmas presents, so these amazing kids who celebrate Hanukkah heard about these kids who celebrate Christmas and were going through a tough time and decided to pull their allowance together and donate 100 dollars to help the other family which is pretty amazing and showes the good in the world. The Hanukkah kids dad put it on his credit card the day before Christmas and got an invoice number, but giftcards.com never sent it. I called about it twice they promised that it would be sent. I finally had to call and get angry and they just now sent it but Christmas is over, all the other kids got to opent gifts on Christmas, it would have been one thing if it were for an adult but to disappoint kids is a totally different thing. Thanks alot gift cards.com they are a scam and never order from them.

Beware! 10% dormancy per month, in 10 months a 50$ gift card is worthless!

Bought these as gifts for employees birthdays, the last three where worthless when employees got around to using them.

I discovered 4/22/2017 that all $500 had been removed from my visa giftcard due to dormancy. I was initially told the funds were turned over to my state of residence (escheated) but my state division of abandoned property had no record of this occurring. This should have been my first clue that this interaction was not going to go well, that a company selling financial instruments was going to make a customer track down their own money. Fortunately, I was both purchaser and receiver and still live at the same shipping and billing address, because if you are trying to make a recovery GC. C will try to muddy the waters by telling you that the purchaser must contact them, information must be verified, etc. It took 2 months of persistence and filing 2 BBB complaints before this was finally resolved on 6/18/2017. DO NOT BUY FROM THIS COMPANY. During this process, I can't tell you how many times I was lied to, given incorrect information, and subjected to stall tactics.

Ridiculous, horrible customer service. NEVER EVER LET THIS COMPANY REPRESENT YOU THROUGH GIFT GIVING. NEVER THINK THIS IS EASIER OR MORE RELIABLE TO USE THAN YOUR OWN DEBIT OR CREDIT CARD. GIFTCARDS.COM ARE CROOKS, INEPT MORONIC CROOKS!

I opened an acct in Aug and had ordered 5x. Every time I ordered, my order would come "Under Review" and I was sent email. They said the 1st part of the review is to verify the bank acct info matches and the 2nd part is to call and ensure the order was placed by cardholder. Its supposed to prevent fraud! They said they do it for new customers and if someone places multiple orders in a day. They kept cancelling my orders because my phone is out of service! I even called and told them and they acted like they couldn't do anything because it was the weekend. And my funds are on hold in the bank for 3 days or until order is cancelled and I can't use my money. They have no right to do this and its illegal according to consumer protection laws. They can't deny processing a transaction because the person didn't answer the phone! So I can't even order just because my phone is out of service! I will never use them again!

I sold a gift card. DO NOT SELL GIFT CARDS HERE. I used plastic jungle before they sold the company, always received within 2 hours (payment for gift card through paypal) ANY OTHER SITE pays you within 24 hours. This site offers the same amount and strings you along for several days, I still have not received my money after being "verified". Tech team is always "in a meeting" Will call me back within 24 hours? No other problems with gift card sites, this place is a scam.

TERRIBLE. If you want non-existent customer service and hassles with using your so called gift card this is your place. Should be called NIGHTMARE GIFT CARDS. The company sensors what you chose to buy and I haven't been able to reach a human or use the card. Total aggravation, avoid like the plaque

THESE CROOKS CHEATED ME OUT OF $50.00! THEY DID NOT SUCCESSFULLY SEND A GIFT CARD TO MY NEIGHBOR FOR CHRISTMAS. I ASKED THEM FOR A REFUND AND THEY REFUSED TO RESPOND! I HAVE FILED A COMPLAINT WITH THE COLORADO ATTORNEY GENERAL'S OFFICE AND THEY HOPEFULLY WILL INVESTIGATE AND PROSECUTE THEM FOR FRAUD AND FINE THEM $100,000.00 AND ENJOIN THEM FROM DOING BUSINESS. IF THEY HAVE CHEATED YOU, I SUGGEST YOU CONTACT YOUR STATE'S ATTORNEY GENERAL AND ALSO ASK EBAY TO BAN THEM FROM THEIR LIST OF SELLERS.

DO NOT ORDER ANYTHING FROM THESE PEOPLE! They will steal your money. I ordered a digital ebay gift card and it was sent to me with ZERO BALANCE. They sold me a blank card and said I should contact ebay. This is a sham and this company is being reported to the "Better Business Bureau" Thankfully they only got me for 50 bucks. But still, they suck!

I was given a giftcard that my father was given a year ago, it had never been activated and had a 0 balance. When I called I spoke to several people as it didn't seem right that the inactivity fees were deducted even tho the card was not active. The gentleman I spoke to said he'd reverse the fees since no purchase was made and it would take 2 business days and I would be sent an email. 4 business days went by and I called to check the status. They didn't submit it and told me another 2 days I'd be good to go. A week went by still no refund.
Called again and the guy said it was being worked on 6 to 10 more business days. Waited, and called after 15 business days only to find out they needed my dad to call in to provide his information.
Explained that dad travels and isn't available nor does he want to waste his time on a gift card, that's why he gave it to me. Let them know I'd be happy to provide any and all information they need. Social, birthday, address whatever.
The gentleman explained no they needed to speak to him. When I asked why since I was willing to give any information needed he said because it's policy.
So policy is to rip people off and string them along? Should've told me a month ago instead just wasted my time. Horrible customer service, horrible company, horrible policies and just another company ripping people off. DO NOT buy cards from here. You will be disappointed and waste your money.

I spent 3 hours trying to send egift cards to my grandchildren on their Senior Prom night that had been cancelled d/t Covid. I NEVER DID ACCOMPLISH IT! I have NEVER had a problem with my American Express card nor have I had any difficulty using it. I even tried to get help from the Chat person, but all I got were robot, canned answers... was she real? I asked, but never got an answer. I then wrote an email to the company, and also received a generic canned answer, then an email stating "case closed". My advice: find another company!

After delayed delivery the card finally arrived for my sister's B-day gift. After numerous attempts to activate the card - it did not activate. GiftCards promised to refund me and 3 weeks later NO Refund and NO replies to my email. I had to submit a formal complaint with the Federal Trade Commission based upon fraud and theft after allowing them one last chance to issue a refund. Still no refund and no replies to emails. DO NOT USE THIS COMPANY

As an avid user of gift cards for various occasions, I recently tried out GiftCards.com, and I must say, I'm thoroughly impressed. The website offers a seamless experience from start to finish, making it incredibly easy to purchase and manage gift cards.

One of the standout features of GiftCards.com is its extensive selection. Whether you're looking for a gift card from a popular retailer, restaurant, or even a prepaid Visa or Mastercard, they have it all. The ability to personalize the gift cards with custom messages and designs adds a nice touch and makes them feel more special.

The ordering process is straightforward, with clear instructions at every step. I appreciated the option to choose between physical and digital gift cards, depending on my preference and timeline. The digital delivery option is especially convenient for last-minute gifts, as it allows for instant delivery via email.

What truly sets GiftCards.com apart, though, is its robust management system. Once purchased, gift cards can be easily tracked and managed through the website or mobile app. This includes checking balances, viewing transaction history, and even combining multiple gift cards onto one for added convenience.

In terms of customer service, I've had nothing but positive experiences with GiftCards.com. Any questions or concerns I've had were promptly addressed by their responsive support team, further enhancing my overall satisfaction with the service.

Overall, I highly recommend GiftCards.com to anyone in need of a convenient and versatile gifting solution. Whether you're shopping for birthdays, holidays, or just want to treat someone special, GiftCards.com makes the process hassle-free and enjoyable.

BEWARE: giftcards.com ruined my companies $8,000 employee and resident incentive reward program.

If you are a business trying to use this company for any purpose -not only are you TACKED with a $5 fee PER CARD, but their customer service team was less than helpful, and even though I spent thousands of dollars there is ZERO working with you to solve any sort of issues that come up.
No one in the corporate office understands this or even cares. So now- rather than have my company continue spending hundreds of thousands of dollars a year with them, I just sent out a memo to all 300 employees to no longer use this company in any fashion.

SO DISSAPPPOINTED.