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tkha

TKH A.

Contributor Level

Total Points
268

2 Reviews by TKH

1.7K Views
6/22/17

This review is for Blackhawk Network as the parent company for Giftcards.com. I discovered 4/22/2017 that all $500 had been removed from my visa giftcard due to dormancy. I was initially told the funds were turned over to my state of residence (escheated) but my state had no record of this occurring. Fortunately, I was both purchaser and receiver and still live at the same shipping and billing address, because if you are trying to make a recovery they try to muddy the waters by telling you that the purchaser must contact them, information must be verified, etc. It took 2 months of persistence and filing 2 BBB complaints before this was finally resolved on 6/18/2017. DO NOT BUY FROM THIS COMPANY. During this process, I can't tell you how many times I was lied to, given incorrect information, and subjected to stall tactics.

6/22/17

I discovered 4/22/2017 that all $500 had been removed from my visa giftcard due to dormancy. I was initially told the funds were turned over to my state of residence (escheated) but my state division of abandoned property had no record of this occurring. This should have been my first clue that this interaction was not going to go well, that a company selling financial instruments was going to make a customer track down their own money. Fortunately, I was both purchaser and receiver and still live at the same shipping and billing address, because if you are trying to make a recovery GC. C will try to muddy the waters by telling you that the purchaser must contact them, information must be verified, etc. It took 2 months of persistence and filing 2 BBB complaints before this was finally resolved on 6/18/2017. DO NOT BUY FROM THIS COMPANY. During this process, I can't tell you how many times I was lied to, given incorrect information, and subjected to stall tactics.

TKH Has Earned 6 Votes

Tkh A.'s review of BlackHawk Network earned 4 Very Helpful votes

Tkh A.'s review of GiftCards.com earned 2 Very Helpful votes

TKH Has Received 1 Thank You

amandap596
Amanda P. thanked you for your review of BlackHawk Network

“Ty for saving me from falling into this! Belk.com is using this 2 day only way to get 20$ free on a card if you buy a 100$ card for 80$ this is the 2nd time i've seen this "Deal!" Makes me sad how many innocent people & elderly fall for this”

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