GiftCards.com

I place my order ******* on Nov. 3rd 2021 to be shipped on time as a Birthday present for Nov 14th 2021.
They promised the order would be fulfilled as follows:
It's estimated to arrive between:
Wed, Nov 10th, 2021 and Mon, Nov 15th, 2021.
After the gift card not arriving and talking to customer service multiple times, they finally sent it out on Nov 18th.
I tried to get some kind of compensation due to the issue but they would not provide any!
I will never do business with them again and I recommend no one else to do business with this business!
Going through my credit Card company to see what can be done?

I ordered two cards from this company, 4 days apart. The second card got here. The first card was stuck in the mail. HOWEVER, when I tried to get help, they would not listen and kept saying we have to wait 10 business day until they can do anything. The Post office even said it was lost. But they would not make a replacement card. I told them by the time we wait I will miss having it for my event! So could you please just cancel it NOW and make a new one and overnight express delivery it to me? I offered to pay for the cancellation fee and the overnight service. They said No! I will just have to wait until it is late and then they will talk to me! Every website that rates these guys is full of complaints! Go somewhere else! I wish I had looked them up before I gave them my $300.00. At the rate they are going I am sure I am never getting my money back. Oh, and you don't know your card number until you get the card, so if you don't get the card ( my situation) you can not use their customer service phone number! How convenient! STAY AWAY!

That is Fraud company, giftcard.com they making most money to steal the money from the customers, never tell them to check the ballance, you never able to activate you gift card by phone, not possible to check the ballance on your card on website - that comany juts the joke
giftcard.com just hoping and make everything so hard for customers to use their gift card if they purchased from giftcard.com or got gift card from the friends...
Customers BEWARE - that is fraud company!

I tried to purchase over $1.600 worth of gift cards, the system kept stating issue with card, never gave an invoice #. Called (no one ever answers, prompts are crazy) they stated they didn't see an order from my account. Called my Card Co. There is a pending charge on there since 12/6. Called again, got transferred said nothing they could do since they didn't see it. Asked to talk to a supervisor, Ana, she gave me a CS # said it will take 2-4 business days that was on 12/7. Nothing.Called again on 12/9 talked to Alex, stated I will get an email by the EOD on 12/9. Nothing. Called 12/12 spoke with Emerson (went through the whole thing AGAIN). He said he will send me an email requesting the snapshot of my bank showing the transaction. I told him I will stay on the line until I get it. He stated it would take up to 2 hrs. I said no it won't. Came in 30 seconds. Sent it back, he once again told me it could take up to 2 hrs to receive. Again, I said no and waited. He got it within in 2 minutes. He transferred me to Alex (he is the same supervisor who stated I would have an email by EOD on 12/9). He proceeds to tell me it will take 5-7 business days for the transaction to drop off. That there is nothing they can do.
Because of a glitch in their system and no one wanting to assist me. My Team members will not be getting their gift at our Holiday Party. It would have only taken the first person I spoke to, to take the initiative instead of saying I don't see it there is nothing I can do.

I ordered a gift card in time for delivery before Christmas; card never arrived. I called and they said to "give it another week." Still no card after more than a week. I re-ordered Jan 8th and was told the card would ship the next day. Four days later I got an email saying it had shipped on Jan. 12th, with an estimated arrival of Jan. 19th. Today is the 28th and still no card. Getting order cancelled and refunded. But even here, the representative said it would take 12-24 hours to get the refund. To confirm I said, "So I'll hear something within 24 hours?" Representative: "That's 24 business hours." H-m-m-m, 24 "business hours"; so if a business day is 8 hours, it will be 3 days before I hear anything! I don't recommend this company.

$200 e-gift card never worked. Confirmed $200 balance and activated but keeps getting rejected upon payment. Contacted customer service multiple times who have confirmed $200 balance and activation, but do not help. Actually told me to contact the person to gifted it to me and then HUNG UP ON ME. Unbelievable. Total SCAM. DO NOT BUY FROM THEM!

I tried ordering a Visa egiftcard MULTIPLE times, and each time the company cancelled my order. I called customer service and after being on hold for 16 minutes a person named Rafael answered and told me my credit card company was denying the charge. After speaking with my credit card company they told me they were NOT denying the charge and that giftcards.com was cancelling my order. I called their customer service AGAIN and was on hold for 13 minutes this time, spoke with Rafael, AGAIN, and he told me I "tried too many times to complete a purchase and the system." and blamed all the issues on my credit card company. I have wasted half my day dealing with these people. I will NEVER do business with them again.

I uploaded ALL VERY APPROPRIATE pictures & I was sent an email stating something was declined due to: "Violence, blood, dead animals, indecency, nudity or semi-nudity."

These are wedding & beach pictures (married in Mexico)? Unacceptable- the one that was declined didn't get separated from the others & I do not know if they were all declined or just the one that wasn't printed. I will most likely not be using this company again since they took my money then cancelled the order. Funny though... I received an email 5 minutes later saying my order was cancelled yet they could not distinguish between a printable & non-printable card/ upload before transaction was complete? I am very disappointed & will make sure to use a more reputable site next time.

Scammers, take your money. Offer no assistance in activating card. Have over $500 lost with these guys. BEWARE!

Have emailed multiple times, tried calling. NOTHING!.

The support team is utterly incompetent, or purposefully shady. I had a problem with my order and they just seemed to refuse to help. I would recommend not using this service.

I purchased 4 gift cards on this website. Two of them came with $0 value.
I contacted customer service. They were rude and they didn't issued me a refund: (

Trying to buy gifts online to minimize going out. Bought some gift cards for family through them. They're ok. Status updates are lacking a little bit and it takes a while. Not great, but not bad.

Horrible service! This is not the only site where you can find this kind of gift - personalized prepaid credit card. So give yourself a favor - order it from another seller! I planed this photo personalized card as a birthday gift for my friend's 10 years old daughter. I paid some extra for the faster delivery ( option offered by giftcards.com) to be sure this card will arrive in advance and I will have enough time to pack and wrap everything together for a birthday girl. So I paid for 2-5 days delivery and after 11 days my card still is not here. I call there customer service several times and every time I call they promise that the card will be delivered tomorrow. I already had 3 " tomorrows" but no card. Not even sure if it will be delivered at all. Probably there is no need to mention that I've missed birthday ( of course). Company doesn't look concern about this problem and doesn't make any attempts to track my order down. Don't waist your time and money - order the same product from any other company on the market. For example, giftcardlab.com has much better reviews and looks more reliable. Good luck!

They kept charging me $5 dormancy fee every month until the card is used up. They said that fees are not disputable, they don't have an easy way to contact customer service! Please don't buy!

The only reason I chose this site is because they say they pay immediately. They don't! I setup a paypal acct and following the instructions on the website. The website became glitchy and they said they had to send me a check instead. I didn't want a check! I called customer service and the first two times I called the rep was rude and hung up. On the third call and a different rep they were more polite but couldn't do anything other than repeat the Info on the site. It's been over ten days and the check still isn't here. This was my first and last time using gift card.com. Horrible website, horrible customer service and horrible follow thru!