GiftCards.com

I purchased over $800 if virtual gift cards this holiday for our teachers. The teachers NEVER GOT THE gift cards! I emailed and called support over and over- the phone disconnects. NO ONE Ever contacts you back. This is a fraudulent company. Buyer beware. I'm having to dispute through my credit card company. DO NOT PURCHASE HERE. Go somewhere else or you will have the same nightmare problems!

I purchased a 25$ gift card for my wife, when she went to activate it she was told it expired and a new card would be sent out. I waited the 6 weeks for a new card when it never arrived i phoned again. This time i got a case number was told they didn't get the postal code correct. I then waited again more than 6 weeks for a new card. I phoned customer service again was given a new case code and was told they were sending a new card. I waited again for a new card. When the new card had still never arrived i called this time i was told the card had been used for 20.$ to purchase something minus the 4.95 activation fee and the 4.95 monthly service fee there was nothing on the card that i never even used once

They don't deliver gift cards within 24 hours as they state when you're ordering. In fact,
They state that most cards are delivered via email within 2 hours, but can take up to 24
Hours. I'm way past 24 hours, and have not received the gift card via email, as they assured when I placed the order. I should have visited this website first to see all of the horrible reviews they've received. Now I'm left wondering if I will receive the card I ordered, at all- 24 hours after the order, 48 hours after the order, 72 hours after the order, 1 week after the order---

Immediately after I purchased a Visa gift card from giftcards.com on 4/16, fraudulent purchases appeared on my credit card account. I had not otherwise used this credit card this month. I had to cancel my credit card. This is disheartening and I will not use this company again.

I sold a 50$ gift card on giftcards.com and they have NO record of it and I have been on the phone with different people about it for over a week now. They DO NOT respond to emails. This is the most frustrating thing in the world and I wish there was some recourse I could take. I am not going to go as far as to say they are intentionally scamming people but they might as well be. I would rather give my money to a well thought out scam than to a business that is so incompetent they might as well be a scam. Customer support via telephone is so bad that you will end up cursing at your phone after you hangup (and I dont curse). DO NOT sell your cards here.

Order was placed for a custom VISA e-gift card. However, I did not receive any status or indication when it would be delivered. Went to the order tracking link in their site - but it only displayed a blank page. I tried calling the main phone number and got bounced from automated menu to automated menu for about 5-6 mins before getting a dead line that disconnected me. With frustration, I filled out the inquiry form on their website. A few hours later received an email saying the order was cancelled due to "security reasons". Nonsense! I checked with my credit card company and they did not reject the sale. It is not possible to reply to the email and they do not answer the phones. HORRIBLE AND PAINFUL SERVICE. WILL AVOID FOREVER. This company will soon be gone...

I redeemed my e-card and followed the directions on the card, yet I never received an email to obtain my card again. I reached out to the team and they told me they couldn't do anything about it because the card wasn't purchased off of their website. What a waste of $50.

This item was "shipped" on the 28 October by USPS First Class Mail (no tracking number provided as stated by their terms, and 5-10 wait). This item never arrived. I have received postal mail from around the world and around the US faster then this item supposedly took to ship- only this gift card NEVER arrived. After contacting the company they have advised they will refund my item minus $4.95 cancellation fee. There is no proof to show this company even shipped my item to begin with and they will now charge me a fee for an item I never even received. As a company they have a responsibility to ensure an item is received- and received within a reasonable amount of time. Claiming that once it is shipped by USPS it is out of their control is absolute rubbish. I do believe this is a scam and advise people to buy online from sites like Walmart and Target and forget the "personalisation" factor of giftcards.com ITS NOT WORTH IT

I have been trying to order a gift card with out company logo on it for over a week. I spent time designing the layout and card design specifically following their rules. Every time I place the order it gets canceled. I reached out to someone at customer support and they requested my EIN, I provided it... The they requested a letter from the IRS verifying the EIN, I provided it, after that they completely stopped responding. I have jumped through numerous hoops in order to just order one gift card.

TERRIBLE

I purchase a $40 card and was charged for UPS shipping when I know I checked standard. I called immediately upon getting the email confirmation was told their system was down. Send email did not hear back called again 2 days later they said they couldn't reverse a charge that was already processed. It was not processed until 6hrs after I called and emailed. Have bought thousands of dollars over the last few years and this is how they treat you. Wish discovercard still issued gift cards.

Purchased a gift card as a Christmas gift. First off was told it would get to me within 5 buisness days. Paid extra for a bit faster service. This was on the 7th of Dec. Shipped out on the 9th - did not get the card till day before Christmas and was late getting to where it had to go. I contacted first time- no response - contacted a second time after getting an email they would respond in 48 hours. Nope, Second time still nothing from them. I would never recommend this company to buy gift cards. Still no response btw. 0 stars. They even argue with you and remove reviews on their site if you are dissatisfied.Not ok when dealing with purchases.

Website and email links don't work, telephone numbers do not work. For example, trying to send an email requires proving you are human with perpetually streaming Capcha pictures asking me to identify an unending stream of traffic lights, storefronts, busses, motorcycles, crosswalks, etc.

They cancelled my original order claiming my credit card was invalid. I made several attempts to order and received "no-reply" emails refusing my order. Later I discovered that all my attempts had become active orders. I have tried to reach them to cancel these orders but have failed. Finally I contacted my credit card companies and all charges from this company will be investigated for fraud.

I purchased a $250.00 gift card for my grandson's birthday. The day he activated it, before he even got to use it, it was hacked. Contacted the company, the froze the card ($56.00 balance left), said they could tell it was hacked, would issue new card. They issued a new card, with a 0 balance, called again, said they would upload within a few days. Never did. After several attempts to contact them, I filed a dispute with my bank. After 4 months, my bank just notified me they cannot honor the dispute, because the company sent an invoice, showing the purchase, so now the bank is taking $255.95 out of my account. What a rip off this company is. I am now out $500.00 because I ended up sending another $250 through Zelle, so he would have a birthday present from his grandparents. This company doesn't even deserve 1 star. Customer service is horrible, they don't follow through with what they say. Don't purchase from this company!