I purchased a 25$ gift card for my wife, when she went to activate it she was told it expired and a new card would be sent out. I waited the 6 weeks for a new card when it never arrived i phoned again. This time i got a case number was told they didn't get the postal code correct. I then waited again more than 6 weeks for a new card. I phoned customer service again was given a new case code and was told they were sending a new card. I waited again for a new card. When the new card had still never arrived i called this time i was told the card had been used for 20.$ to purchase something minus the 4.95 activation fee and the 4.95 monthly service fee there was nothing on the card that i never even used once