Giant Tiger

Giant Tiger had data breach a number of months back and has done nothing to notify the public much less their membership members.

I waited 2 weeks for a game system and they told me it was on its way 2 times then said it got postponed i wanted it for a gift for Christmas worst shipping ever im also making a video on all my socal media that is bull crap they took the cash fast but cant deliver fast i will never buy anything online from the again

I ordered my son a bunch of clothes from giant tiger online, all at the same time. Well, for some reason they decided to pack them separately. One pair of shorts in it's own package, then everything else in one package. Of course I only received the single package of one pair of shorts. For some reason, the delivery guy delivered my second order to a completely different building because he can't read. And of course those people never returned my items. And giant tiger still hasn't given me my refund. This was over a week now, and I've asked 5 times with nothing. Save your money.

I placed an online order from Giant Tiger. It took a lot longer to arrive than it should reasonably have taken, which was already annoying. But the kicker is that the item, a rechargeable car vacuum, doesn't work. The battery indicates a full charge, but I get nothing when I switch it on. Nothing. I've sent two emails to the customer service department. No reply. I've phoned the customer service number. No answer. Left a call back message as it requested. No call back. Never again, Giant Tiger!

I will never shop at any Giant Tiger location every again. Yesterday I went to the Whitby location and the power was out. I was speaking with one of the employees and learned from the person that they're forced to work their entire shift while the power is out. How are these human beings supposed to work in the dark, with no air conditioning when it's hot and humid outdoors. Not to mention, how are they to use the facilities in the dark. Apparently, this is the second time this year they've had to work their entire shift in the dark. They were also held hostage with the wind storm a few weeks ago. Please boycott all locations as they clearly do not respect their employees. It should be called Giant Sweat Shop!

I used to check Giant Tiger flyers weekly, run to the store for my items. Not anymore... the items they advertise for sale are never in stock. Sure, they tell you they sold out but when you get there half hour after open something should be there. One time Roast were on sale, the Ajax store showed 15 in Stock yet when I got there nothing. I asked the store staff, and they said sold out, yet when I pointed out that online they said 15 were in store they restocked the items. It is a turn off, the flyers/Sale items mean nothing. Customers don't show up to have to beg for the items you advertise yet keep hidden in the back.

There are several G tiger stores within a maximum of 1.5 hrs from my house. I recently had a surgery and could not drive. I ordered online and requested delivery very. Recieved email stating order was on the way April 18/23. Tracking number does nothing. Was due to arrive on April 20/23. When it did not arrive I contacted delivery service. No human to speak to. Same as G.Tiger, apparently. 2 Emails from delivery service so far and they still say they haven't recieved order request. No estimate as to when, if ever, I will receive my order. Items were "in stock" online and in store. These items would have taken 5minutes maximum to shelf pick. 20 minutes max to deliver from nearest retail location. It is now 4 days past the already generous time allotted for the first delivery date. Completely incompetent performance and extremely inefficient. They only got 1 star because you "have to" click in order to file the comment. Receipt Number: *******343

Giant Tiger is selling the Friskies canned cat food for 98 cents.
Walmart and Freshco are both selling exact same thing for 80 cents.
When i questioned this with an employee, she said "we have it on sale at times@5 for $4.00
BoB
F.Y.I. Just a couple of years ago i paid 47 cents a can.

They really think people are stupid, received this week's flyers and tiger giant has this strategy, they don't give you the actual price of products, instead they tell you how much you are saving, if consumers wish to know the actual price they should go to store. Stupid logic,

Hello
On a recent visit to the Napanee store, there was a huge line-up of customers waiting in line. The self check out where full.
After standing in line for 20 plus minutes I shouted out " How about a second cashier". What I took for a some kind of middle management type came over and lectured me on my rude behaviour. Then he went on to explain that he had two employees that booked off for funeral and he couldn't find replacements.I asked if he was we qualified to run a cash register, which he replied no.
1. I don't appreciate being lectured to.
2. Management are so worried about profit that they wouldn't have a relief employee or and extra employee that could fill in, given that's it's the business busiest time of year. Christmas.
3. What ever happened to management being able to pitch in and fill a position when needed, thing of the past I guess.
You have lost a long time customer with this substandard service.
P. Sprague
P.s. the long line of customers where mostly seniors.

Went to both your stores in SSM this am and found out you don't have the Halloween 100 of Hershey candy (reg. 16.97 for 9.97). This wasn't the 1st time this has haven't. Very sad. Doesn't look good. Don't put it in the flyer if it's not going to be on the shelf, esp. On the 1st day of the flyer. Good day.

I QUIT / WALKED OUT after 5 years of employment for a few reasons...one being the new management. How arrogant can one person, he belittles the staff infront of custumers, and thinks it's funny, meanwhile making his staff cry...and then to tell people you FIRED me.
Go ahead... try your best to make your self look better we all know the real story.

My name is Anna, usually do grocery at superstore or wallmart. Yesterday went to Gaint tiger which is near by my home and I never went there before. Yesterday I went and absorbed wonderful people working their and grocery rates also reasonable. I was amazed and there was girl name NISHA, she helped me a lot for my shopping and attended with smile. Thank you. Great place.

Whenever I shop at Giant Tiger in Swift Current, SK, I am always taken aback by the superb service I receive from Rob Martin. While searching for the butter that wasn't in the usual place, I encountered Rob who stopped what he was doing to walk me to the correct area. When I commented that another shopper was looking for it, Rob walked through the store to locate the individual. Rob has the personality as well as the desire to ensure the customer receives the best service! This is just one example of Rob's customer care.

Something is seriously wrong with the staff at lindsay's giant tiger store. Most are rude and NOT helpful in the least especially at the self checkout!
This is NOT the case in Peterbrough or Lakefield giant tiger though, totally opposite as they are friendly and very helpful in Peterbrough and lakefield stores.

Had a curbside pickup on may 1st. 2021
After 20 min of calling and text I went in to customer service. The lady there said she's busy and cannot help me. I asked her what should I do. She did not reply. I left.
Sad to know that she represents customers service. This was at 5.25pm on May 1st. 2021@ 168 giant tiger, 2141 Kipling Avenue.

I ordered a set of pots and pans nov 28 they debited my credit card right away. Product didn't arrive on time in fact as of today Jan7 it still hasn't arrived. I will never shop at this store again as they dont respond to email replies. Now I am out $80. Have no pots and pans wonder how many other people fell for this. Next step for me is the BBB since they don't have customer service that responds.

Don't order online you will not receive your order and only get the runaround about your order and refund if the store doesn't have the item your better off looking somewhere else for it.