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Gettransfer

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Spain
1 review
0 helpful votes
Follow Dragon L.
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Wonderful
December 29, 2021

In no time at all I was on my way with an excellent driver who proved very helpful and supportive. It was the same story returning to the airport. Answered all my questions with ease and clarity.
Gettransfer will be my First Choice without a doubt!

Date of experience: December 28, 2021
France
1 review
0 helpful votes
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Excellent
December 6, 2021

Excellent service! Easy booking and good communication throughout waiting in arrivals and the return pick up was also on time to the minute, vehicles were new and spotlessy clean. On top of all this a really good price, a quality service which I would highly recommend!

Date of experience: December 6, 2021
California
1 review
0 helpful votes
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Very good experience
January 21, 2024

The driver got in touch before the trip? Which I've never experienced before. It was very reassuring, especially as it was my first time flying into Dubai airport. I recommend it and have booked a return trip.

Date of experience: January 19, 2024
GetTransfer m. Gettransfer Rep
12 months ago

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Portugal
1 review
0 helpful votes
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Cool!
April 8, 2024

My driver contacted me as soon as my booking was confirmed, even though the trip was a week away. Unexpected and most reassuring. The price is about the same as in other apps. The trip went great, clean car and decent driver. Definitely recommend.

Date of experience: April 6, 2024
GetTransfer m. Gettransfer Rep
12 months ago

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Italy
1 review
0 helpful votes
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I enjoyed a fantastic transfer in Seville. The fare was very competitive, which was the main reason I chose them. But the driver was friendly and engaging, which helped to make the journey more interesting, especially for a first-time visitor to the city.

Date of experience: April 11, 2024
GetTransfer m. Gettransfer Rep
12 months ago

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Portugal
1 review
0 helpful votes
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Its a FRAUD, a SCAM
June 21, 2024

This platform is a scam. They advertise themselves as a low cost platform but if low cost means not paying drivers, then it is super low cost.
It works like an auction, as requests from passengers are received, they are sent to all carriers to receive bids (offers). Typically the lowest offer is accepted.
What they don't say is that they charge the driver up to 28% in commission, depending on the commission system, and an additional 35% of the amount offered to the passenger.
They make a lot of money but still owe money to drivers.
They owe to my company €1500 since November 2022. They promised to pay but they have only been delaying and postponing. As compensation (they say) they offer a lower commission value of 1/2... But now, as if they decided to continue postponing payments for more recent trips.
Is this a trustworthy platform?
We, the drivers, pay our taxes, pay diesel, tolls, insurance, car maintenance and give our best to drive the passengers but we are not getting paid.
Please stop using gettransfer. Use other platforms instead, there are so many to choose and even more affordable than using these thieves.

Date of experience: June 21, 2024
GetTransfer m. Gettransfer Rep
10 months ago

We kindly ask you to send an email with your inquiry to our finance department at partner@gettransfer.com

RU
1 review
0 helpful votes
Follow Tamara C.
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I have used gettransfer around 6 times now and would thoroughly recommend them. The drivers have always been on time with spotlessly clean vehicles, quick to help with your luggage and get you to your destination in a timely manner. My son used their services to and from the airport last year and will be booking future transfers with them.

Date of experience: December 4, 2021
GetTransfer m. Gettransfer Rep
over a year old

Thank you! We’ll do our best for you!

California
1 review
0 helpful votes
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Thank you!
February 24, 2024

First time but definitely not the last. The driver was waiting exactly where I specified, so no trouble finding the car. He was very friendly and go tout to greet me. Overall, the journey was very confortable and much cheaper than if I had used a regular taxi.

Date of experience: February 23, 2024
GetTransfer m. Gettransfer Rep
12 months ago

Dear Gettransfer user, Thanks, we'll be waiting for you again!

RU
1 review
0 helpful votes
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Recommend this company
January 20, 2022

From booking to getting picked up and dropped off was such an easy process. Drivers were very professional, carrying cases and helping my mum into and out of their cars. Drivers were on time and their cars were spotless. Would not hesitate to recommend this company.

Date of experience: January 19, 2022
Italy
1 review
3 helpful votes
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Not reliable
January 16, 2020

I had agreed a pickup time and the driver did not show up. I think this tells it all! Obviously I was refused refund, with the claim that I had changed the pickup time, which is simply false. I supplied the so-called QA service with evidence of this with no result. I ended up taking a taxi which is cheaper and much quicker. Stay away.

Date of experience: January 16, 2020
Colorado
1 review
0 helpful votes
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Good service!
November 16, 2023

Traveling with my young son I wanted to make life as easy as possible and booked a transfer to meet me at the airport. The driver was waiting in Arrivals. He took my case. The child seat was fitted. The price was competitive.

Date of experience: November 15, 2023
GetTransfer m. Gettransfer Rep
12 months ago

Dear Gettransfer user, Thanks, we'll be waiting for you again!

GB
1 review
0 helpful votes
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Good
July 14, 2022

Driver turned up early in a very clean Mercedes. Trip to the airport was quick and easy. Driver was amazing to talk to with lots of stories and information about Dubrovnik. Would definitely recommend!

Date of experience: July 13, 2022
GetTransfer m. Gettransfer Rep
over a year old

Thank you, every review makes us better!

Turkey
2 reviews
0 helpful votes
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Thanks!
October 20, 2022

We went to Paris. We mentioned in advance that we needed 2 child seats when we booked. Then we reminded the driver on the chat to be sure. He said he had just one but promised to find one more and made good on his promise. Great, thanks!

Date of experience: October 19, 2022
Portugal
1 review
0 helpful votes
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Very good service
October 28, 2021

I recently used gettransfer to get to and from Alicante airport. My flight to Alicante arrived 30 minutes earlier than expected but my driver was already in the arrivals hall when I cleared customs holding a digital sign with my name clearly displayed. Very easy to find and straight forward transfer to my hotel.

Date of experience: October 28, 2021
GB
1 review
0 helpful votes
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Excellent!
March 18, 2024

The car was in excellent condition: clean, with modern and comfortable furnishings. The driver was extremely polite and helped with the luggage, which is highly appreciated after a long flight. The prices were quite reasonable.

Date of experience: March 17, 2024
GetTransfer m. Gettransfer Rep
12 months ago

Dear Gettransfer user, Thanks, we'll be waiting for you again!

Denmark
1 review
0 helpful votes
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The driver didn't answer my calls, the customer service was so slow and barely had any help, I had a flight next day and although explained this to them they didn't do anything for me and I had to wait a whole day and then no result.
I asked for my refund and it's impossible to get one, they keep telling me I accepted the user agreement.
So although I went to extreme stress the whole day and waited for their customer service help and didn't get anything, they just refuse to give me my money back.

Date of experience: December 26, 2020
Canada
1 review
0 helpful votes
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5+
December 15, 2021

5+ stars. An active and courteous driver greeted us. We booked only a day in advance and were a little worried that the cost might have been high or that the driver might miss the reservation. But everything worked out.

Date of experience: December 14, 2021
Jordan
1 review
1 helpful vote
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Scam
May 17, 2022

We will work on all sites from now on and circulate to you as a scam
We have been waiting for two years or more to tear up our money and there is no response. We will resort to the embassy and ask you legally. Please pay the account 18,700 thousand euros. You did not pay it to our company. This is enough. You must pay the money as soon as possible. Thank you

Date of experience: May 17, 2022
Spain
1 review
0 helpful votes
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Not bad
April 12, 2023

Our driver Anurak was very friendly and helpful. He helped us find our hard-to-find apartment by using his private phone to contact the host and always kept calm. Without him we would probably still be looking! The vehicle was very clean and cool. The driver wore a mask the entire trip.

Date of experience: April 12, 2023
France
1 review
0 helpful votes
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Recommend
June 6, 2022

Flight company amended our return flight, so had to change our transfer twice with absolutely no fuss at all. Gettransfer answered my calls really quickly and everyone I spoke to was lovely and helpful.

Date of experience: June 6, 2022

Overview

Gettransfer has a rating of 3.4 stars from 704 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gettransfer most frequently mention excellent service, return trip and friendly driver. Gettransfer ranks 1st among Moving Service sites.

service
604
value
373
shipping
175
returns
119
quality
428
This company responds to reviews on average within 3 days