In no time at all I was on my way with an excellent driver who proved very helpful and supportive. It was the same story returning to the airport. Answered all my questions with ease and clarity.
Gettransfer will be my First Choice without a doubt!
Excellent service! Easy booking and good communication throughout waiting in arrivals and the return pick up was also on time to the minute, vehicles were new and spotlessy clean. On top of all this a really good price, a quality service which I would highly recommend!
The driver got in touch before the trip? Which I've never experienced before. It was very reassuring, especially as it was my first time flying into Dubai airport. I recommend it and have booked a return trip.
My driver contacted me as soon as my booking was confirmed, even though the trip was a week away. Unexpected and most reassuring. The price is about the same as in other apps. The trip went great, clean car and decent driver. Definitely recommend.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
I enjoyed a fantastic transfer in Seville. The fare was very competitive, which was the main reason I chose them. But the driver was friendly and engaging, which helped to make the journey more interesting, especially for a first-time visitor to the city.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
This platform is a scam. They advertise themselves as a low cost platform but if low cost means not paying drivers, then it is super low cost.
It works like an auction, as requests from passengers are received, they are sent to all carriers to receive bids (offers). Typically the lowest offer is accepted.
What they don't say is that they charge the driver up to 28% in commission, depending on the commission system, and an additional 35% of the amount offered to the passenger.
They make a lot of money but still owe money to drivers.
They owe to my company €1500 since November 2022. They promised to pay but they have only been delaying and postponing. As compensation (they say) they offer a lower commission value of 1/2... But now, as if they decided to continue postponing payments for more recent trips.
Is this a trustworthy platform?
We, the drivers, pay our taxes, pay diesel, tolls, insurance, car maintenance and give our best to drive the passengers but we are not getting paid.
Please stop using gettransfer. Use other platforms instead, there are so many to choose and even more affordable than using these thieves.
We kindly ask you to send an email with your inquiry to our finance department at partner@gettransfer.com
I have used gettransfer around 6 times now and would thoroughly recommend them. The drivers have always been on time with spotlessly clean vehicles, quick to help with your luggage and get you to your destination in a timely manner. My son used their services to and from the airport last year and will be booking future transfers with them.
Thank you! We’ll do our best for you!
First time but definitely not the last. The driver was waiting exactly where I specified, so no trouble finding the car. He was very friendly and go tout to greet me. Overall, the journey was very confortable and much cheaper than if I had used a regular taxi.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
From booking to getting picked up and dropped off was such an easy process. Drivers were very professional, carrying cases and helping my mum into and out of their cars. Drivers were on time and their cars were spotless. Would not hesitate to recommend this company.
I had agreed a pickup time and the driver did not show up. I think this tells it all! Obviously I was refused refund, with the claim that I had changed the pickup time, which is simply false. I supplied the so-called QA service with evidence of this with no result. I ended up taking a taxi which is cheaper and much quicker. Stay away.
Traveling with my young son I wanted to make life as easy as possible and booked a transfer to meet me at the airport. The driver was waiting in Arrivals. He took my case. The child seat was fitted. The price was competitive.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
Driver turned up early in a very clean Mercedes. Trip to the airport was quick and easy. Driver was amazing to talk to with lots of stories and information about Dubrovnik. Would definitely recommend!
Thank you, every review makes us better!
We went to Paris. We mentioned in advance that we needed 2 child seats when we booked. Then we reminded the driver on the chat to be sure. He said he had just one but promised to find one more and made good on his promise. Great, thanks!
I recently used gettransfer to get to and from Alicante airport. My flight to Alicante arrived 30 minutes earlier than expected but my driver was already in the arrivals hall when I cleared customs holding a digital sign with my name clearly displayed. Very easy to find and straight forward transfer to my hotel.
The car was in excellent condition: clean, with modern and comfortable furnishings. The driver was extremely polite and helped with the luggage, which is highly appreciated after a long flight. The prices were quite reasonable.
Dear Gettransfer user, Thanks, we'll be waiting for you again!
The driver didn't answer my calls, the customer service was so slow and barely had any help, I had a flight next day and although explained this to them they didn't do anything for me and I had to wait a whole day and then no result.
I asked for my refund and it's impossible to get one, they keep telling me I accepted the user agreement.
So although I went to extreme stress the whole day and waited for their customer service help and didn't get anything, they just refuse to give me my money back.
5+ stars. An active and courteous driver greeted us. We booked only a day in advance and were a little worried that the cost might have been high or that the driver might miss the reservation. But everything worked out.
We will work on all sites from now on and circulate to you as a scam
We have been waiting for two years or more to tear up our money and there is no response. We will resort to the embassy and ask you legally. Please pay the account 18,700 thousand euros. You did not pay it to our company. This is enough. You must pay the money as soon as possible. Thank you
Our driver Anurak was very friendly and helpful. He helped us find our hard-to-find apartment by using his private phone to contact the host and always kept calm. Without him we would probably still be looking! The vehicle was very clean and cool. The driver wore a mask the entire trip.
Flight company amended our return flight, so had to change our transfer twice with absolutely no fuss at all. Gettransfer answered my calls really quickly and everyone I spoke to was lovely and helpful.
Answer: . WARNING. Driver didn't show and cost me £90 more. Prior to booking this company I asked how I would find my driver and was told by 'Nick | Team Leader of Support Division' that my driver would meet me in the Arrival's Hall holding a card with my name on it. On this basis I booked and paid £88.88 for my private transport to and from Benidorm. However on the actual day of my travel an email was sent to me informing me that the driver would meet me outside Costa coffee at the airport and I was to call him when I arrived. I arrived at Costa coffee at 7:15. Pm. I had no information of how to contact him nor had his phone number, also I had no internet or telephone connection so could not do anything but wait there assuming that he would come and look for us. We waited 40 minutes with no sign of him, my wife asked several officials of the parking outside Costa coffee but no one had heard of the company. I therefore decided to pay the 100 euros taxi fare to get to my hotel. I contacted Gettransfers and cancelled my return journey because I had no confidence that a driver of yours would arrive to take me to the airport to catch my plane home. I have contacted gettransfers asking for refund after dozens of emails they refunded half of my payment and after another round of emails they have refunded the other half of my payment into 'a gettranfers account' so that I ca use it on another booking. As if I am stupid enough to use them again, So No I did not get my money back I shall now be taking gettransfers to County Court for full compensation, iam not bothered about the money just want a County Court Judgment against them. I would advise everyone to steer clear of this cowboy company. Go with a trusted company
Answer: Do not use them - they are a SCAM You prepay - they do not turn up - they offer you a credit only even though they never turned up Never ever trust them
Gettransfer has a rating of 3.4 stars from 704 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gettransfer most frequently mention excellent service, return trip and friendly driver. Gettransfer ranks 1st among Moving Service sites.
Dear Gettransfer user, Thanks, we'll be waiting for you again!