GetHuman

In short, GetHuman.com is a web site compiling phone numbers (so that you can actually Speak to a PERSON regarding your concern) that are typically hard to find.

It does become an extremely handy repository of numbers you might need to use or might want to at some point (eBay, AT&T, Verizon, Facebook, Apple, Ticketmaster, etc.).

If YOU have a "hard-to-find" phone contact, submit it to the data base so someone else can benefit from your nightmarish search.

UPDATE: Sorry I left a period out of URL in Title. SHOULD BE:
www.gethuman.com.

My steam account was hacked around 9:30pm and I received an email in regards to the situation being resolved around 1 am. I was expecting a follow-up email a day later at the minimum but sending a report via GetHuman clearly got to them quickly which was wonderful. Also just a reminder to everyone who's account may have been hacked, don't forget to scan your computer for malware. I recommend using Rkill (be careful as some sites with malware scanning software are fake and have viruses themselves.) for Rkill, just simply search in google, use bleepingcomputers as it is a mostly safe site, and click download on the button with a. Exe name. Then run it and you'll find out if there is anything bad on your computer. Thanks again to Valve and Steam Support for this service, it was surprisingly fast and of great quality.

I got hacked long story short and I couldn't log into psn so I immediately look up how to fix it and as I called psn I had a 3 minute wait time and they called me back and instantly got into the deep end about my account and asked me a few questions then everything was going good, I changed my password and also have 2sv 2 step verification and also and that put on my gmail and as soon as I changed my password I was instantly able to log into my account and it took almost no effort at all to change the password if any. The dude that was talking to me was very nice and understanding and i recommend GetHuman 5/5 it's a really easy way to get your account back. <3 stay happy as always never give up

I wanted a phone number to a company for a return/refund. After I gave gethuman.com info on the company, what I wantedm to for AND MY EMAIL AND PASSWORD, a pop up said they would handle the return/refund for me for $9.00. Nowhere when I was giving all this info did they say there would be a charge. All I wanted was a telephone number. Watch out for these people! They are real shady and unscrupulous. I think they are really out to collect personal and private info on people for who knows what... identity theft maybe. BEWARE!

Yeah don't even bother with this your better off struggling with the machine shouting human at it over and over until you get a living breathing person and not a terminator. I tried this not once but twice and both times when I picked up thinking it was the call back they promised it turned out to be a MACHINE telling me thanks for calling and call again. WTF is that $#*!! I waited 10 mins both times when I could have saved 20 mins and struggled on the phone instead which I ended up doing anyways.

I submitted a problem to Gethuman about my skyrocketting Comcast bill. I don't how Comcast can just change the price of my bill but they did, I enlisted these guys to get my bill back down to what it was. Not only was this about 100x easier than arguing with a rep and having to hear all their upsell pitches, they actually got me $30 per month of my bill for the next 12months... now lets see if they can help me with my AT&T bills!

I have major complaints (billing) with a rural electric company as well as Time Warner. BOTH have over billed me hugely! Fortunately I had an alternative to Time Warner, but the Electric Company is the ONLY one available (again over billing ans refuse explanation.) Even though I got ride of Time-Warner, I do NOT have complete or accurate billing statements. I went to the office of the Vice-President and still could not get the problem solved. Any assistnce would be great!

It's very telling to me when businesses continue to ignore complaints around this country. What it tells me is that they could care less, and that seems to be a theme with many, many, many businesses in the U.S. It's also a pattern and theme, set up by 45's administration where consumer protections were all but destroyed. Nobody wants to be accountable, responsible, or take ownership of issues that affect us every day.

Again, without answering any of my questions, I'm not comfortable paying for help. I may have to chase them around and wind up frustrated over the original issue, then this company. If they wanted our business, they would respond. Good-to-excellent customer service is very rare these days.

As an update to Facebook, they're created some kind of algorithm to block me from creating an account using part of my real name. Perhaps in combination with my birthday & IP address (hidden, but they may have software that can see its origin) as well. It's the only information I give them. What they did crippled my business and severely limited me from interacting with my family & friends. GetHuman can't commit to helping me with these sparse details?

Exploiting the sad fact that talking to humans on the phone is getting harder all the time, this brilliant idea not only provides you with user-tested ways to cut through all the options on telephone menu trees but even provides reviews of the services you're likely to get when you finally arrive at your destination.

Definitely worth bumping up to the SJ front page again, this is a really handy resource that you should bookmark now. You'll almost certainly need it before very long if you have any telephone dealings at all with companies that provide you with services, and it could save you a great deal of time.

The only concern I have for the data here is that companies continually mess around with their telephone menu trees. Who hasn't heard "Please listen carefully, as our options have recently changed"? Doesn't it drive you mad? It will also make this project harder to maintain, so I hope that when people do encounter these sudden pointless changes, they'll come back to the site and update the information there. Other than that, it's an outstanding idea and I hope some of the reviews will give these companies an incentive to make much better efforts to please in the future.

Props to Ron K. For a great find.

Does not try to fix any problem and shows up fixed without asking first and even if you say it's not they do absolutely nothing, stay away at all costs