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Maryland
1 review
0 helpful votes
Follow Jessica J.
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I love the rep i spoke with. She was extremely knowledgeable and figured out my problem in minutes with only asking 2 questions! She was a life saver and had my account back up and running in 5 minutes versus me waiting 24hours for a email back or 24 hours to try and verify new amounts on my account on my own and getting it wrong again and having to wait again. And as far as the phone number for customer service they couldnt help me at all with my issue so thank god for this chat

Date of experience: November 13, 2019
Arizona
1 review
0 helpful votes
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They were very helpful and helped quickly. Very reliable.One phone call spoke for about 30 minutes then figured out the issue was not my thermostat it was an issue that Honeywell was having. Once they fixed there issue the thermostat was fixed.

Date of experience: June 27, 2019
GB
1 review
1 helpful vote
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A Human Voice.
September 29, 2020

I had an excellent service from GetHuman. I spoke to Sam, she was/s efficient and dedicated, and she delivered what she promised. She promised that she would contact me in two days time to check on the update on my complaint and she did.

Date of experience: September 29, 2020
Florida
1 review
0 helpful votes
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Very helpful
September 18, 2019

I got my account back in a few minutes was not long at all all I had to do was tell them my email my username and the first payment I ever had on my account and no it's not a scam if u wanna see if it's not a scam go to my account sparrowwaterdragon btw my photo at the bottom was what they did to my account

Date of experience: September 18, 2019
Sweden
6 reviews
15 helpful votes
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Not the same
July 23, 2018

This site clearly used to get involved and provide help with issues. The new site implies it helps. All it seems to do is point you to a database of what they believe is a similar issue. Like, have a problem with Amazon, it will point you towards 27,000 issues people have had with Amazon.

Useless. If it's not useless they need to inform you what they have done. They inform you of nothing, that's what they did.

Date of experience: July 23, 2018
Illinois
1 review
0 helpful votes
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Get human gets through to the problem and solves it. It took about five hours but she got the the problem solved. My debit card had a lock on it and I was unable to use it for about 5 days and she got it she had the funds released. Thank you GETHUMAN!

Date of experience: May 2, 2020
India
1 review
0 helpful votes
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If you are here looking up United Airlines Contact Number, you probably already know who they are. But It helps to get an idea of how big they are and what their support operation looks like if you are a customer. American Airlines also goes by or is associated with the names United Airlines Contact Number Thy considers being part of the following sectors and industries, transportation, Airlines. American Airlines is associated with a term like more passing problem solve by their customers and industry analysts. These are found in many computers of American airlines' contact number and delta airlines.

Date of experience: August 19, 2019
Sweden
1 review
1 helpful vote
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I was frustrated at not being able to complete the purchase in the shopping cart at ebay as it refused my order due to it stating no international sales were done, despite me having contacted the vendor and her agreeing to sell to me in Europe. Ebay has no telephone number to contact in Europe, only UK, no chat and does not permit contact outside the website, no telephone numbers or email is permitted so one can solve the problem between customer and seller. I finally wrote and asked the seller to change her settings on ebay to allow international postage for my purchasse and then the shopping cart worked. If it hadn´t worked then GetHuman would have gone in and contacted ebay about the issue, I hope.

Date of experience: September 2, 2020
GB
1 review
0 helpful votes
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Television would not turn on sky helped with the fault a very nice chap at sky sorted it out with me following his lead all it was it needed to be disconected from the mains it got confused when sky downloaded it at 4 in the morning.

Date of experience: March 18, 2020
Virginia
5 reviews
15 helpful votes
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Seems like a total scam to get people's phone numbers; they don't do what they advertise. Visited the site, entered my phone number and never received the txt message that would ultimately had the vendor call my phone number.

Date of experience: October 29, 2018
Massachusetts
1 review
3 helpful votes
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Walmart was trying to keep the sales tax on an item I purchased online. I couldn't find a phone number on their site and found gethuman.com when I googled it. The phone number worked perfectly - and I talked to a person. Problem solved with one phone call. Worked great for me!

Date of experience: January 18, 2014
California
2 reviews
1 helpful vote
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Was very wary of how it would work, but I got quick and efficient information from them! Asked for GetHuman help because I didn't want to call Delta and GetHuman called Delta for me, score. Would use them again!

Date of experience: May 23, 2017
Colorado
1 review
1 helpful vote
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Help from the IRS
June 29, 2020

I received the help that I needed quickly and properly. At first I thought that I was not receiving assistance because it was an automated process with no involvement with another person. As a result of my concern with receiving assistance I wrote a formal letter to the IRS. In fact the IRS review of my return determined that I was entitled to additional funds in my return. I treat my tax payments during the year as a savings account and I pay more that the needed amount.

Date of experience: June 29, 2020
California
2 reviews
0 helpful votes
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FYI. I recently went to your website looking for an email address for Barnes and Noble. The site indicated that there is no email address for them. However, I found the following email address which worked for me, *******@bn.com. Just so you know!

Date of experience: May 20, 2019
Florida
1 review
0 helpful votes
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New controller
April 25, 2020

This company was very helpful once i lied a little. I needed a new controller for older Comet II with hard wired motor. They wanted to sell new motor as well which is unnecessary for some people... like me. I was a Industrial Electrician for General Motors for 30 years. Rewiring this little simple motor was well within my expertise. I didn't want to argue with Nova about my ability to rewire motor, so I lied a little. But having saiying that I understand they did not want to send controller to someone who could not make it work. I would definitely reccomend this company and would do business with tham again..

Date of experience: April 25, 2020
North Carolina
1 review
1 helpful vote
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Getting the direct technical support phone number from gethuman saved me a lot of phone directory number punching, I suspect. That was a big help. The number I called was valid and I got through to an actual human being who was extremely personable AND helpful. He talked me through what I needed to do to resolve the issue I was having, and... problem solved! Thank you to iFit and gethuman for following up to see that my issue was resolved.

Date of experience: November 16, 2020
Texas
1 review
1 helpful vote
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I haven't tried Get Human for several years now, they used to be great, then I retired.
I go the website and now it wants an email or phone number. OK but then it says it sent (or texted) me a code. It didn't. Maybe the websites down? ANYWAYZ. Three different browsers, a PC, a teb. Let and twenty min. I'm crying to y'all 'nouf said.

Date of experience: June 30, 2021
South Africa
1 review
3 helpful votes
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After pulling my hair out for a couple of days because of a catastrophic problem with my hosting company, I stumbled across this site, and decided to take the plunge and let GetHuman take care of phoning, and waiting, and chatting, and sorting out my problems on my behalf.

Wow! So glad I did. These guys saved my bacon and all I had to do was sit back and relax

I cannot praise them enough. Soooooooooooo easy to deal with. I mean really, really great experience. With the internet being what it is nowdays, I thought it couldn't really be that easy could it? I will DEFINITELY be using them again!

Friendly wonderful people that really do what they say on the tin! They sorted out my problem when nobody else could, and I sat back and did absolutely nothing!

Worth every single penny of the minuscule amount I paid.

Well done guys. Your company ROCKS!

Date of experience: March 16, 2016
Washington
1 review
1 helpful vote
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I have gotten a couple of useful phone #'s for Customer Service for companies on this site in the past. However, tonight when I couldn't figure out how to get to Amazon Customer Service, I accepted the offer to have their "robot" wait on hold for me & connect me. The site said the wait was 20 minutes. However, the "time remaining" showed as 3 minutes upon refreshing for over an hour & never connected; when I canceled the call it showed I had done so after 1 minute. When I finally found the real Amazon # (*******331) from a google search, it took me an amazing SIX minutes from the time the call connected till I hung up, having had my problem solved. I wonder if the people who got scammed actually clicked on ads by mistake (I started to do it myself) & were hacked by them rather than this company. But in any case, the service they showcase obviously is not functional.

Date of experience: March 15, 2019
Pennsylvania
2 reviews
0 helpful votes
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GetHuman has been helpful in their follow-up to my problem with poor communication regarding my TILE PRO. Happy to have their help and hope I don't have more problems with my TILE because their response is very slow and there is no phone number for technical difficulties or any problems for that matter. Thanks GetHuman, but please post a phone number so you will have a human response... seems to make sense right?

Date of experience: April 20, 2019

Overview

GetHuman has a rating of 2.8 stars from 295 reviews, indicating that most customers are generally dissatisfied with their purchases. GetHuman ranks 6th among Directories sites.

service
28
value
23
shipping
4
returns
5
quality
19