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1 review
0 helpful votes
Follow Michael H.
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If you are like me and hate what seems like endless loop tape recordings, filled with endless options, and long wait times only to get someone who tells you they need to transfer your call to the right department, THIS SERVICE CAN HELP.

It has helped me many times and I would recommend it to anyone who wants to cut through the chase. Great concept (people helping people) and sometimes it really works.

Date of experience: May 9, 2019
Marie H.
Wyoming
1 review
1 helpful vote
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Not sure if it was my constant e-mails and messages to UPS or when I got in touch with GetHuman. Whoever finally got UPS to do their job - thank you. This was the first time I have used GetHuman and will do so again if I have a problem with these huge companies.

Date of experience: February 18, 2020
India
1 review
0 helpful votes
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It is the best website, I've ever seen or experienced... i filled my issue and they took action pretty fast and solved my problem, I really appreciate them, great work!

Date of experience: May 8, 2019
California
1 review
1 helpful vote
Follow Robert S.
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I called with a problem and they helped right away. This level of service was worth the time to leave a review. I would highly recommend Get human to anyone!

Date of experience: March 30, 2016
Texas
1 review
0 helpful votes
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Tysm
May 17, 2019

Ty But I do have another issue we probably will take care of it but my friend got me a roblox gift card and I accidentally scratched off the code so I can't see it so we're going to give it to my friend so she can buy another one but I just wanna see if we can fix it without her having to do that?

Date of experience: May 16, 2019
Canada
1 review
0 helpful votes
Follow Brian O.
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Though GH did not actually give me the answer to my problem, I found them reassuring that was some sort of help out there, on the "outside" wall of FB structure. Thanks.

Date of experience: April 18, 2019
Canada
1 review
0 helpful votes
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The help line was very pleasant and efficient in getting me reconnected to both my Canada Post account and my e-Post account after I had received messages saying that both my e-mail address and password were invalid even though I have been using the same accounts for years.

Date of experience: January 7, 2020
Canada
1 review
6 helpful votes
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Crappy service. Useless waste of money. Ask you a few simple questions about Facebook issue after taking you $ and then you never hear back from them. Scam Frauders. Stay clear.
Claire. Ollie sucks!

Date of experience: April 18, 2017
GB
1 review
0 helpful votes
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Heavy package
December 3, 2019

Package very heavy but arrived safely, seemed a long time in delivery as it was only coming from Northern France and tracking after it left Mondials service station was not possible. For some reason.

Date of experience: December 2, 2019
GB
1 review
2 helpful votes
Follow Mila G.
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I have been rescued by humans at gethuman.com at a moment of an absolute panic when my WordPress-based website broke down in the middle of my marketing campaign. A friend who used to support my website happened to be unavailable and I didnt know where to turn for help. There are WordPress self-help forums, but they are very technical for somebody like myself who knows nothing about programming. So Ive been frantically searching the web for somebody I could talk to in person (and who wont charge me a fortune for that!) and this is how I came across gethuman.com.

A few seconds after my payment had been processed I was connected through a chat messaging system with Rob. He was very patient with me as I tried to explain the nature of the problem and assured me that it could be resolved easily. The task, however, proved to be more complex than it seemed and I must admit that I was worried that Rob may give up on me. My anxiety, as it turned out, was totally unjustified. Even though it took him hours to get my website fixed Rob never wavered and I wasnt charged a penny extra on top of the $20 that Ive paid.

When I thanked Rob for all the dedicated work he had done I said that I felt very grateful to have met a person who was ready to go an extra mile with me. To which he replied: This is why we called our company Gethuman. This is our ethos.

So if you are feeling fed up or disheartened by all kinds of impersonal automated and disinterested services go to Gethuman.com!

Date of experience: June 25, 2016
Washington
1 review
1 helpful vote
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Great service
January 11, 2017

My experience with Ed Ronaldson from Gethuman as been wonderful. He is very helpful and informative. Ed has always demonstrated a high level of professionalism and great customer service.

Date of experience: January 11, 2017
Massachusetts
1 review
5 helpful votes
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Doesn't seem to work.
January 2, 2019

Gave my phone #, never sent me a text. Tried the email option, it claimed to be waiting on hold for me, nothing ever happened and nothing ever updated.

Date of experience: January 2, 2019
Missouri
1 review
0 helpful votes
Follow Donnieduck D.
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I Just found GetHuman when I had a Pinterest issue. Great service/app/ext whatever it is. Pinterest is a bit difficult to get to after initial set up. I got a business page and actually talked to a human at set up. Now, I spent time in the Piniterest contact loop. I'm launching a business by July 1,2019 and have decided to do all advertising on the social platform, mainly through Pinterest, using other Social apps for notfication. GetHuman is top notch in the Pinterest arena with initial contact (me) and follow up. Great app! Donnie duck $#*!son, Little Red Austx. *******@gmail.com. I'm working on the web pages (and 10 other things) please check out LittleRedAustx.com after May 15th. I'll be posting 'Best Practices' software and hardware selections I chose for my network. GetHuman will definely be in the list. P.s. Please forgive pic tilt. I kinda like it that way.

Date of experience: April 28, 2019
New Jersey
1 review
0 helpful votes
Follow Robert S.
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I had a problem with my Garmin GPS devise (Nuvi 255 to be precise). The device could not locate any satellites. I contacted Garmin first but they basically told me "throw your GPS into trash and buy a newrer Garmin GPS"). Reluctant to do that, I searched the internet and came accross Gerhuman. After explaining the problem to them, they send me tons of email with many incredibly sophisticated procedures how to solve the problem. After a few hours of applying their recommendations, my GPS started to work again. GetHuman is an incredibly smart and knowledgeable company. They turned out to be true GPS experts. If there is ever a problem I will always contact them first as they seem to know more about GPS than Garmin itselt. I am deeply impressed.

Thank you GetHuman!

Date of experience: April 23, 2019
Illinois
1 review
0 helpful votes
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I hate to give GH a "1," because I've used them with success in the not-so-distant past. However, in the last 2 years or so, I've tried to use their "robot" to get a callback from Florida Power and Light, without success. Today I tried, and GH got stuck, for about 30 minutes, with an estimated answer time of "four minutes."_It may be an intentional problem created by one of the many idiots at FPL_, though, and not an issue with GH.

Date of experience: August 29, 2019
Colorado
1 review
0 helpful votes
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They resolved a money issue i had in gta5. I never thought it was going to work but it did. If i have any more problems, im coming back here for another go.

Date of experience: May 5, 2019
North Carolina
1 review
0 helpful votes
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Scam
April 27, 2020

Have the wrong number wish I had noticed it was a different web site before I gave them my info seemed to not work properly anyway gave them my damn ss # figures like coronavirus isn't bad enough

Date of experience: April 27, 2020
California
1 review
0 helpful votes
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GetHuman is a scam
November 8, 2022

Get human is the worst service, don't get tricked. I waited for 35 min and ended up ending the call.

Date of experience: November 8, 2022
Panama
1 review
0 helpful votes
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Waste of time
February 15, 2024

I was trying to reserve a flight with them, You have to share all your security information before they give you an answer.

Date of experience: February 15, 2024
Colorado
1 review
0 helpful votes
Follow Jamie K.
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Definitely recommend taking the time to go through gethuman. The only way I was able to figure this out without having customer service humans to speak with! Thanks

Date of experience: April 23, 2019

Overview

GetHuman has a rating of 2.8 stars from 295 reviews, indicating that most customers are generally dissatisfied with their purchases. GetHuman ranks 6th among Directories sites.

service
28
value
23
shipping
4
returns
5
quality
19