I have major complaints (billing) with a rural electric company as well as Time Warner. BOTH have over billed me hugely! Fortunately I had an alternative to Time Warner, but the Electric Company is the ONLY one available (again over billing ans refuse explanation.) Even though I got ride of Time-Warner, I do NOT have complete or accurate billing statements. I went to the office of the Vice-President and still could not get the problem solved. Any assistnce would be great!