On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Genuine Replacement Parts has a rating of 4 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
We monitor reviews for authenticity
My order for the refrigerator rails came on time and fit like a glove! So easy to put on. I recommend this company anytime
OEM products the best!
Shipping date originally stated was not correct.
Took a week to get the part, longer than expected. Site said part would arrive Friday, didn't ship until Friday, Received Tuesday. Dacor DCM24S Turntable Coupling fit Sharp microwave perfectly. Sharp said turntable coupler was no longer available and not in production.
Very easy to search for parts, and I like that they showed pictures made it pretty seamless
Repair service couldn't seem to find my part for over six weeks. I found Genuine Replacement Parts; found it and ordered it on Thursday and was delivered the following Tuesday in brand new, mint condition! Thank you, thank you! I am recommending GRP to everyone!
My dishwashers original utensil basket was broken and needed replacement. I looked at a number of websites and read the comments. genuinereplacementparts.com had the best price and the best ratings.
Delivery was supposed to be on Friday, but it arrived Monday.
Very happy with the new utensil basket!
Everything went fine except the ship delay.
I needed to replace gaskets for both of the refrgerstor door on a refrigerator that came with the house I bought 2 years ago. I searched on the internet and this company not only had the exact part number for my model Whirlpool the price was $50 - 90 less per gasket priced by others on line. It arrived earlier than expected, packaged securely and easy to install myself. Now my food will be properly cooled and I will no longer waste energy, which is additional savings.
I ordered 3 parts for my KitchenAid dishwasher on 07/27/20(invoice # *******). Two arrived correctly and one was wrong... Contacted GRP via emails with pictures of the part I ordered($26 adjuster clip) and the one I received($9 clip) and they said their website had the wrong info and refused to send me the part I ordered. Anyway, now they want to refund me the cost of the part and I have to put in a new order. Anyway, they should owe up to their mistakes and don't put a burden on me to correct it.
Online service ordering on time delivery and customer service. We recommend to others outstanding customer follow up.
Happy with product
Item was delivered promptly as promised.
Easy and very accessable
The correct part was shipped the first time around and the delivery time was speedy (2 days!). I would definitely recommend this site for easy use of placing orders, their low prices and shipping costs, and speedy delivery!
Easy to order, got here quickly.
I like fast shipping other sites were 5 to 7 days i did not care for the hold up
So far so good with the product!