Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

3.5

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.5 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
300
shipping
313
returns
151
quality
282
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Ron M.
1 review
0 helpful votes
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The part was a perfect match and installed and operated problem free.

Date of experience: April 22, 2020
raymond m.
1 review
0 helpful votes
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Great
April 22, 2020

Great

Date of experience: April 22, 2020
Robert B.
2 reviews
0 helpful votes
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Quick, easy and price was right!
April 21, 2020

Quick, easy and price was right! The order was received in 2 business days. The part matched exactly. I installed it and appliance is work perfectly. Thanks for a great experience.

Date of experience: April 21, 2020
John M.
6 reviews
0 helpful votes
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Ouick parts lookup
April 21, 2020

Ouick parts lookup. Just like the factory part or better. Perfect fit. The ice maker works great again.

Date of experience: April 21, 2020
Susan M.
1 review
0 helpful votes
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I ordered a new microwave door and it came really quickly and it was absolutely perfect. Thanks for making it so easy!

Date of experience: April 21, 2020
Lewis W.
1 review
0 helpful votes
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Quick response on order; received in good shape.

Date of experience: April 21, 2020
Adriana I.
2 reviews
0 helpful votes
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This has been very easy!
April 21, 2020

This has been very easy!

Date of experience: April 21, 2020
LAWRENCE G.
1 review
0 helpful votes
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One day delivery, smooth and easy, right part
April 21, 2020

One day delivery, smooth and easy, right part.

Date of experience: April 21, 2020
rex h.
1 review
0 helpful votes
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Accurate and fast
April 21, 2020

Accurate and fast

Date of experience: April 21, 2020
Tom S.
1 review
0 helpful votes
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Site was easy to use
April 21, 2020

Site was easy to use.

Date of experience: April 21, 2020
danielle b.
1 review
0 helpful votes
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Great overall experience
April 21, 2020

Great overall experience. Quick shipping and product as described.

Date of experience: April 21, 2020
Jon U.
8 reviews
0 helpful votes
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Everything was good with this order except that the installation manual was for a different dryer.
I had to adjust the instructions to the model we have, but everything worked out fine.
The one pipe inside was too long so I had to cut 1.5 inches off of it. It was meant for a different model, I guess.

Date of experience: April 21, 2020
John S.
1 review
0 helpful votes
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Very easy to find the part and checkout was a breeze

Date of experience: April 21, 2020
George R.
1 review
0 helpful votes
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The part did not fit my washer, but it was probably my fault. Samsung makes it hard to match parts to appliances...Otherwise, my experience was great. Quick and to the point.

Date of experience: April 21, 2020
Ronald W.
1 review
0 helpful votes
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Unfortunately the part I ordered was defective
April 21, 2020

Unfortunately the part I ordered was defective. The staff was extremely helpful and accommodating

Date of experience: April 21, 2020
Brenda Z.
1 review
0 helpful votes
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Very easy process
April 21, 2020

Very easy process. User friendly!

Date of experience: April 21, 2020
Jeff D.
1 review
0 helpful votes
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Ordered wrong color
April 21, 2020

Ordered wrong color. Will be returning.

Date of experience: April 21, 2020
Robert S.
1 review
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Pleased so far
April 21, 2020

Pleased so far

Date of experience: April 21, 2020
Vincent D.
1 review
0 helpful votes
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The website made it easy to find the part I needed, and the one day delivery was a real plus!

Date of experience: April 21, 2020
District of Columbia
1 review
0 helpful votes
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I ordered a seal for my Samsung washing machine on Saturday and received a follow-up email the following Monday morning stating that my order was packaged and shipped and contained a tracking number. I thought that was great service to begin with but it got even better the following day. They took the time to notify me that UPS delivery was delayed by one day and I could expect to receive my order on Thursday instead of Wednesday. I am very appreciative that they took the time to notify me of this change. I have not had any other company do that in the past and they are to be commended for that.

Date of experience: April 21, 2020