Genuine Replacement Parts
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Genuine Replacement PartsReviews 10,768

3.5

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Genuine Replacement Parts Reviews Summary

Genuine Replacement Parts has a rating of 3.5 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.

service
290
value
300
shipping
313
returns
151
quality
282
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Jerry H.
1 review
0 helpful votes
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Great service great price parts were right on time and installation was so easy,ALL GOOD

Date of experience: April 21, 2020
Peter W.
1 review
0 helpful votes
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The ordering was easy, but the first part shipped was the wrong one even though the correct part was ordered. They did fix the problem quickly however, and so I am overall satisfied

Date of experience: April 21, 2020
randy E.
2 reviews
0 helpful votes
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Very easy
April 20, 2020

Very easy

Date of experience: April 20, 2020
Mark T.
2 reviews
0 helpful votes
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Another great ebay find, had the part I needed in stock. Thanks guys!

Date of experience: April 20, 2020
Phillip Y.
5 reviews
0 helpful votes
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As advertised
April 20, 2020

As advertised. Perfect fit for repair.

Date of experience: April 20, 2020
Robin J.
1 review
0 helpful votes
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Easy to find part
April 20, 2020

Easy to find part

Date of experience: April 20, 2020
Dale R.
1 review
0 helpful votes
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I was happy with the service, but some installation instructions would have been helpful. Thank goodness for YouTube.

Date of experience: April 20, 2020
Susan C.
1 review
0 helpful votes
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Quick delivery, actually ahead of time
April 20, 2020

Quick delivery, actually ahead of time.

Date of experience: April 20, 2020
Randy M.
1 review
0 helpful votes
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Found what I needed cheaper with you
April 20, 2020

Found what I needed cheaper with you. Fast delivery and kept updated during delivery. Easy to order and easy delivery.

Date of experience: April 20, 2020
sonny B.
1 review
0 helpful votes
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None
April 20, 2020

None

Date of experience: April 20, 2020
Joni J.
1 review
0 helpful votes
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So far so good!
April 20, 2020

So far so good!

The only this is :( it was the wrong part my fault not yours. This is a very old stove top and the #s were hard to see. I am returning it but your team has been very helpful on how to return it. I will be shopping here again. Thanks so much have a blessed day.
Joni

Date of experience: April 20, 2020
PETER F.
2 reviews
0 helpful votes
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Fit perfectly
April 20, 2020

Fit perfectly.

Date of experience: April 20, 2020
Abi G.
4 reviews
0 helpful votes
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Thank you for helping me find the right part and for getting it to me so quickly!

Date of experience: April 20, 2020
Sam H.
1 review
0 helpful votes
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Like the extra step to verify the model number of appliance that the part is being ordered for.

When order was placed it indicated part would arrive next day via FedEx or UPS. After providing payment and confirming order saw it was being shipped via USPS. It arrived in three days. Not a big deal, as I was pleased with the product and price, but the USPS shipping was certainly the less expensive shipping option for you.

Date of experience: April 20, 2020
Anita M.
1 review
0 helpful votes
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Received part earlier than expected
April 20, 2020

Received part earlier than expected

Date of experience: April 20, 2020
Robert W.
3 reviews
0 helpful votes
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Had the part I needed and was easy to find on the site.

Date of experience: April 20, 2020
richard H.
3 reviews
0 helpful votes
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So far, great
April 20, 2020

So far, great

Date of experience: April 20, 2020
Gerald B.
1 review
0 helpful votes
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Found what I needed at a good price
April 20, 2020

Found what I needed at a good price

Date of experience: April 20, 2020
Hagop A.
1 review
0 helpful votes
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Part was delivered in time, and worked perfectly

Date of experience: April 20, 2020
Roy K.
1 review
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Very Easy
April 20, 2020

Very Easy. At first I was concerned I would need to return this part. Customer service responded right away (even though it was after hours on a Friday). They explained what I needed to do. I was able to resolve the other issue so my refrigerator is up and running. All in all a great company to deal with.

Date of experience: April 20, 2020