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Genuine Replacement Parts has a rating of 3.5 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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This was my second purchase and they both were great. Thank you
Good product
Fast delivery! Thank you.
I WILL BE ORDERING MORE PARTS.
Works as it should
Online ordering was fast and easy. The part I ordered does not seem to be working properly. It is a timer for a Whirlpool washing machine. I had replaced that same part 7 years ago and it worked fine until now, so I ordered the exact same part number from you. The one you sent, same part number, is not working like it should. The machine goes into a rinse for a brief time then stops for at least 5 minutes before doing the same thing again, over and over, like it's stuck in that setting. I've given up fooling with it and ordered a new washer.
The website was easy to use and we received our order quickly.
Hassle free. Had what I needed overall great experience. Shipping was fast! Thank you!
I ordered the wrong part for my dishwasher and the return was easy. I reordered the correct part (lower rack) and it came within a week! It fit perfectly. Very pleased with your company and the service I received.
Tried another "compatible" filter - no go. This was quick, easy, and correct.
Only slight complaint is that it took a few days longer than expected to arrive and the tracking of its status was not very good. Not a big deal overall and part works well.
Glad it was easy to install and didn't cause a divorce with my husband about following directions. Lol. Glad to get it installed
Thank You... You saved me from being evicted by my wife!
I'd order again when in need.
I got the part I requested for the price I paid.
Overall, the experience was positive. It was easy to order, the order arrived in a timely matter and the product was what I ordered. However, the product was not quite an exact fit but I was able to make it work. This is not the fault of Genuine Replacement Parts, but rather just a lack of having the original KitchenAid part from the manufacturer. The part has been redesigned and replaced with a Whirlpool part (from the same parent company).
Excellent, thank you
I didnt see options for shipping
Easy to fine part.
Part received was just what I needed. Only downside to the experience was that it came a day later than originally promised. But that was probably due to high COVID-19 demands on the courier system, so somewhat understandable.