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Genuine Replacement Parts Reviews Summary
Genuine Replacement Parts has a rating of 3.5 stars from 10,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 1st among Appliance Parts sites.
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The service and delivery time were good, but the product I received was the wrong size. I ordered by the model number on my microwave, so assumed I would receive the right one, but the replacement glass tray is too large and won't fit into the microwave. I have it in the box with all of the packing materials, but I can't take it back to the post office right now because I am an older adult with a preexisting health condition and am staying at home.
Please advise as to how to follow up. Thank you.
Note: I did not want to give a low rating, but I couldn't find a way to continue on the site otherwise. The service was good and I assume it was an error that I received the wrong item.
Easy access
The part came in a quick and was an exact match.
Quick and easy, love it.
Quick and easy ordering. Very timely delivery.
It was exact OEM part as advertised.
Finally, when install on day of delivery, it solved the problem.
Although I'm trying to figure out if the part is defective or incompatible with my machine the order process was smooth. I'm currently working with customer service to resolve the issue. Thank you.
Thank you for having the part I need on an easy to navigate website!
Quick, Easy, Great Price!
Easy to order. Quick response and delivery.
Ordering was easy and was fast
The part arrived in 2 days as scheduled
Very easy, found what I was looking for very quickly. Added to cart, paid for. Should I receive it tomorrow? I received it very quickly & it was the correct part!
Works like a charm... got here fast
Quick and easy process. I also found a part that I had difficulty finding anywhere else.
So far so good - Waiting for credit of earlier parts I sent back and credit
Correct part was shipped and arrived on time
Quick & easy!
Excellent customer service!
Impressed! Came super fast even through this Covid 19 pandemic. Love that you check up on your customers. Will always use you for replacements parts!
Was easy to place my order.
Loved how easy it was to search my make and model and find all parts for my appliance in once place.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members