Genuine Replacement Parts
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Genuine Replacement Parts

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RnNe I.
1 review
0 helpful votes
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Had difficulties finding what I needed in local home supply stores. You were the only place I could find what I needed and confirm what I was ordering was exactly what I needed.

Date of experience: August 21, 2019
Robert R.
2 reviews
0 helpful votes
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Great way to order OEM Parts I will use your service for all my parts and your videos help me to install without any issues. Thank you very much for the Full service

Date of experience: October 22, 2018
WAYNE S.
1 review
0 helpful votes
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I received two
January 20, 2014

I received two. I ordered one and paid for one.
Please send me a return address label and I will return one.

Wayne Schrunk ***-***-****
***** Valley Hi Cir
Dallas TX *****

Date of experience: January 20, 2014
Dorny M.
1 review
0 helpful votes
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Fast and free shipping and no tax!
November 10, 2014

Fast and free shipping and no tax!
We'll see if they deliver on the day they said.

No they did not! Said two day shipping. When I called they said it was an estimate. Took 10days.

Date of experience: November 10, 2014
Arnold W.
2 reviews
0 helpful votes
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I went on line to look for the part I needed
September 15, 2015

I went on line to look for the part I needed. Ended up on line chat. A person named Mario. My experience was great and I purchased the part. Keep up the great work. AWV

Date of experience: September 15, 2015
Douglas H.
1 review
0 helpful votes
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So far...
September 14, 2016

So far...perfect. But i just ordered the part. Let's see what happens next!
Got the part in just a few days. It fit well. It was the part I ordered. The repair worked. I couldn't be more satisfied.

Date of experience: September 14, 2016
Alan R.
8 reviews
0 helpful votes
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I was honestly skeptical of the price at first but it was a legitimate product that arrived anazingly quick and was exactly what I needed at 1/4 of the price from the manufacturer

Date of experience: February 25, 2019
Ron W.
2 reviews
0 helpful votes
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The part came real quickly
August 23, 2020

The part came real quickly. I have not opened it yet as the service apot is on Friday. I hope the part works with my machine as indicated it does on the website

Date of experience: August 23, 2020
Tom A.
1 review
0 helpful votes
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Quick and easy to use
December 21, 2015

Quick and easy to use.
The parts came on time and they fit perfectly. Dappz.com is the real deal, no worries, real factory parts that fit the first time

Date of experience: December 21, 2015
Connie B.
1 review
0 helpful votes
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I received or ordered the wrong item
August 21, 2020

I received or ordered the wrong item. I wanted the module but received only the glasstop. I am trying to return the item back but it is so much trouble

Date of experience: August 21, 2020
marsha O.
2 reviews
0 helpful votes
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I had great experience, received what I oredered
August 29, 2014

I had great experience, received what I oredered. I had ordered the wrong part, I received a shipping return slip, for a store credit. I now can use the store credit to to purchase the correct part.

Date of experience: August 29, 2014
Melissa P.
1 review
0 helpful votes
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Exactly the right part, ridiculously speedy delivery, and a great price - LOVED this transaction! Will absolutely be shopping dappz.com first if we need something else!

Date of experience: July 21, 2017
Jose C.
1 review
0 helpful votes
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Service was OK
July 19, 2016

Service was OK
received the Item 1 day later that spected

Negative comments from other customers concern me initially,but would order again if needed.
Thanks

Date of experience: July 19, 2016
JW O.
1 review
0 helpful votes
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Great!
January 17, 2017

Great! This item was exact OEM part with Whirlpool packaging for much less cost than other retailers. I will definitely use dappz again. Highly recommended based upon my first experience.

Date of experience: January 17, 2017
mark c.
1 review
0 helpful votes
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GREAT PRICE, shipping could have been faster
July 13, 2017

GREAT PRICE, shipping could have been faster. If Amazon could ship in 2 to 3 days you should be able to also,without a higher shipping fee. Overall it wasn't bad.

Date of experience: July 13, 2017
Paul R.
1 review
0 helpful votes
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The price was higher and the product not as substantial than I had hoped, but it functions well and it's an OEM part, which is an important consideration for me.

Date of experience: May 2, 2020
Rick B.
1 review
0 helpful votes
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Dappz shipped the wrong part
July 30, 2015

Dappz shipped the wrong part. I was suppose to get a power cord for an air conditioner, I received an air volume control for a vacuum cleaner. The problem was they had two labels on the vacuum cleaner part. They wanted a picture of item with label and I didn't realize the two different labels. The picture I sent was showing the label for power cord not the Electrolux part number. After several attempts at trying to explain that I had the wrong part, I took a closer look and realized the labels were two different ones and I had sent a picture of the wrong one. My issue is the part they sent weighed less than an ounce and showed on the delivery sheet. The part I ordered was delivered at 1.8 lbs. This should have been an obvious no brainer to anyone. I was very upset that they could not understand this. I take part of the blame for sending the picture with the wrong label showing, but I didn't label the part! I'm not sure that I will ever order again from this company. I finally had a lady called me on the phone and we got everything straight. If I could have had that phone call in the beginning it would never had escalated the way it did. I did ask for a phone number to call, but was denied access. She called me.

Date of experience: July 30, 2015
Mr K.
2 reviews
0 helpful votes
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I found the parts I needed for our Dacor oven on your site and they were a bit cheaper than the Dacor site. Hopefully the YouTube video will help to install the new hinges.

Date of experience: March 30, 2020
Nancy D.
1 review
0 helpful votes
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Found product replacement part for 22 year old downdraft vent - what a surprise!
After receiving it we found the same part on a mfg site at 2/3 the cost. Even so the part worked great.

Date of experience: August 2, 2019
tracy e.
1 review
0 helpful votes
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Quick Deluvery on the correct part
October 14, 2016

Quick Deluvery on the correct part. I had a problem nit having a number. I will refer all my friends and family to your professional business. THANKS DAPPZ xoxo

Date of experience: October 14, 2016

Overview

Genuine Replacement Parts has a rating of 4.6 stars from 10,763 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Genuine Replacement Parts most frequently mention fast delivery, next day and timely manner. Genuine Replacement Parts ranks 127th among Appliance Parts sites.

service
285
value
296
shipping
308
returns
146
quality
279
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73,570 reviews