Geekbuying has a rating of 3.7 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 11th among Electronics sites.
Had to cancel my order and had my PayPal refund in less than 5 minutes! Outstanding customer service. Hope to do business again soon!
The site is more than good and the service is great beyond sales and they solve with you any problem in a friendly way
I purchased an item that stopped working
Geekbuyer replaced it very quickly
I was extremely satisfied
Geekbuying is the best site to buy anything.
I suggest it to all of you to make your orders here.
I great offers and a great service
Wery good prices and fast delivery, I had a problem with goods buyed, problem resolved in 48 hours:-)
Good problem solving. I had a problem with my order, so the support center gave me a solution. Thanks
I am very satisfied with the service it is very professional and fast response. I will definitely do the next purchase at geekbuying.com
Great company, great products and a great service team, congratulations, I was very satisfied, definitely I will buy again from them.
Thanks Jennifer
I had to cancel an order and I didn't find any problem with the support for cancel it. The staff is very professional
The product that I ordered was discontinued. Shirley from customer cancelled the order and a refund was sent.
Buy a smart watch, excellent quality and an incredible price, and excellent customer service, I totally recommend it
From my shopping experience on this site, I fully recommend this web portal. Good service and good prices.
I am very happy with the service and the order received. Especially with my commercial assistant (Jennifer). I recommend it a lot.
They immediately responded to my order cancellation.
They just confirmed the reason easily.
Thank you so much.
My order number was *******.
Perfect attention, I made a mistake buying a smart phone that I don't need. And they refund the money out the bought.
I needed to make a change in the order and the after sales service made it to me at the time.
I recommend 100% Geekbuying
Answer: Hi Customer Maybe you could contact us here according your problem support_payment@geekbuying.com About payment failure, invalid coupon, duplicated orders, cancel orders, report error support_tracking@geekbuying.com About change address/shipping method, order status, tracking information, custom clearance support_aftersale@geekbuying.com About missing item, wrong item, defective item, item problems Best regards Geekbuying.com
Answer: Hi Robert Thanks for your question. Here we checked the parcel has been delivered to you, hope you can satisfied with it. Thank you. Geekbuying.com
Answer: Hi Customer, we check our colleague has arranged the refund for you already, whether you have received it or not For more information, please feel free to contact our colleague here with your order number:support_tracking@geekbuying.com Best regards Geekbuying.com
Answer: The "processing" could take a whole week. Shipment speed depends on DHL. Something in the range they are promising (3-5 days)
Answer: I would maybe start the ball rolling with Paypal. This is the thing, if no issues then they great, any issues and they are more than useless.
Answer: From my experience, they are. Here are some tips for ordering from GeekBuying safely: Only purchase products from GeekBuying's official website. Carefully read the product descriptions and reviews before making a purchase. Use a payment method that offers buyer protection, such as PayPal or a credit card. Be prepared for the possibility of long shipping times. Contact GeekBuying's customer service immediately if you have any problems with your order. If you are considering ordering from GeekBuying, I recommend that you do your research and weigh the risks and benefits carefully.
Answer: I would strongly suggest not buying from them. If you have any problems with the product, they will refuse to refund.
Answer: Yes, GeekBuying offers cash on delivery (COD) for orders to some countries. Here are the countries where COD is available: Saudi Arabia United Arab Emirates Kuwait Oman Qatar Bahrain If you are considering ordering from GeekBuying using COD, here are some things to keep in mind: COD orders are subject to a handling fee of $10. The maximum order amount for COD orders is $1,000. COD orders are typically processed and shipped within 2-3 business days. COD orders are delivered by DHL or FedEx. You will need to pay the full amount of the order to the delivery person upon delivery. If you are ordering from a country where COD is not available, you will need to pay for your order using another payment method, such as PayPal or a credit card.