Geekbuying has a rating of 3.7 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 11th among Electronics sites.
Should have read the reviews... Paid for 3 items during the sales week... Now, no items, no money, and no response from their support team.
I am satisfied with the service received after the sale, they answered my questions quickly, they gave me options to help me solve my problem
They have a great customer service, good prices and interesting products. They always help me and resolve all my doubts. Amplialy recommended.
Incredible service! I contacted with the Aged Service 02 Jennifer. Accurate and quick service and full future update of my actions!
I ask to cancel my order and refund.The response was really fast. After 2 days the order cancelled and the next day I take my money back.
I love geekbuying. Bought from them about 6 times, they're great.
Recommend buying from them every time!
Low prices and excellent customer service! I recommend this shop to everyone! I needed to get in touch and I had a quick return!
The items are the cheapest around! Seller is very kind and effective.
Quick response and quality goods.
Got what I ordered. Which it seems when I order anything from China it is always a problem. This is my first order from Geekbuying so far so good.
I made a order by mistake, um fact I ordered the wrong item. They responded very quicly to my mail and made the full refond on less then 48 hours.
They gave me the information I needed through the live chat. I got it immediately, which left me very satisfied
I am very satisfied with the service they provide and with the affordable prices. In addition the shipment is fast.
Great deals and after sales great! :) Thank you. I have placed my orders, and all orders were sent very fast and everything OK!:
Do not buy from this site, it's a scam, They trick you by buying good phones cheap and they never deliver it to you. It's a scam site
Great prices, fast shipping and excellent, helpful customer support. Highly recommended. Customer support is just flawless.
I gave up on a purchase and was answered quickly, very efficiently and on time, I will certainly make a new purchase in the future.
I encountered a problem with the gadget i ordered, but the after sale support were cooperative and refunded me the money. With quick and ease.
Very good after sales support, got a problem with defective product and after the necessary explanations of the product got full refund.
I recommend this page, it is good, I have made some orders and they arrive fast, and they respond quickly, I will buy again in this page
Answer: Hi Customer Maybe you could contact us here according your problem support_payment@geekbuying.com About payment failure, invalid coupon, duplicated orders, cancel orders, report error support_tracking@geekbuying.com About change address/shipping method, order status, tracking information, custom clearance support_aftersale@geekbuying.com About missing item, wrong item, defective item, item problems Best regards Geekbuying.com
Answer: Hi Robert Thanks for your question. Here we checked the parcel has been delivered to you, hope you can satisfied with it. Thank you. Geekbuying.com
Answer: Hi Customer, we check our colleague has arranged the refund for you already, whether you have received it or not For more information, please feel free to contact our colleague here with your order number:support_tracking@geekbuying.com Best regards Geekbuying.com
Answer: The "processing" could take a whole week. Shipment speed depends on DHL. Something in the range they are promising (3-5 days)
Answer: I would maybe start the ball rolling with Paypal. This is the thing, if no issues then they great, any issues and they are more than useless.
Answer: From my experience, they are. Here are some tips for ordering from GeekBuying safely: Only purchase products from GeekBuying's official website. Carefully read the product descriptions and reviews before making a purchase. Use a payment method that offers buyer protection, such as PayPal or a credit card. Be prepared for the possibility of long shipping times. Contact GeekBuying's customer service immediately if you have any problems with your order. If you are considering ordering from GeekBuying, I recommend that you do your research and weigh the risks and benefits carefully.
Answer: I would strongly suggest not buying from them. If you have any problems with the product, they will refuse to refund.
Answer: Yes, GeekBuying offers cash on delivery (COD) for orders to some countries. Here are the countries where COD is available: Saudi Arabia United Arab Emirates Kuwait Oman Qatar Bahrain If you are considering ordering from GeekBuying using COD, here are some things to keep in mind: COD orders are subject to a handling fee of $10. The maximum order amount for COD orders is $1,000. COD orders are typically processed and shipped within 2-3 business days. COD orders are delivered by DHL or FedEx. You will need to pay the full amount of the order to the delivery person upon delivery. If you are ordering from a country where COD is not available, you will need to pay for your order using another payment method, such as PayPal or a credit card.