Overview
Geekbuying has a rating of 3.7 stars from 955 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Geekbuying most frequently mention customer service, fast delivery and full refund. Geekbuying ranks 11th among Electronics sites.
Very kindness and the best thing, Shirley from payment sector solve things, I send message, I have some doubts and ask some things, Shirley answer every topic and solve my problem.
Worst on line buying venue lies about shipping item 3 weeks and no product do not trust this site CONTACTED SEVERAL TIMES AND ALWAYS GET THE RUN AROUND SAYING THE ITEM WAS SHIPPED WHEN IT WAS NOT
I needed to cancel an order before the item was dispatched and the CS was very fast and kind answering me and they cancelled the order and refunded the PayPal transaction very quickly.
I bought camera that not works properly in Israel.
After some mails, I got a full refund.
Excellent comunication
Happy to have such site to buy products for cheap and best quality of goods. Thank you, GreekBuying GreekBuying.com
Horrible customer service.!
Wintel Pro W8 PRO Intel Z8300 Windows 10 4K MINI PC 2G/32G 802.11b/g/n LAN Bluetooth4.0 HDMI H. 265
Hardware is great. The little boxs runs smoothly.
WINDOWS 10 is not an authorized copy!
The hardware is great, I love it. Runs KODI like a charm. However it is advertised as a Windows 10 mini PC with Windows. It has a "copy" of Windows on it. It works for about 3-4 weeks and then you constantly get messages that you do not have an authorized copy of windows. Geekbuying will not help me with this at all. They admitted it is a copy and not authorized. However they will not get me an authorization code. Their offer to me is a 5.00 coupon and a 5.00 refund! I was sold a PC that was suppose to have an authorized OS on it. It doesn't. This is false advertising at it's best! Geekbuying has lost my business as well as so many more that I will tell about this. Also Microsoft will be hearing about this as well.
Order Number: #*******.
Buy smart tv S10 and wireless keyboard spanish layout. Good communication to operate the smart tv. Both item working well.
I had a lot of question and they kindly answered me everything, they resolved all my doubts, I am really happy with them
Live chat was amazing, fast communicate and kindness, and safe shopping
I will buy another stuffs from this e-commerce I gave 5 stars
I was in trouble with my phone
Customer support sent me a Email soon.
They told me what should i do next.
Thanks,
Excellent, fast shipping, plus great and honest support for after buying. I Bought a products which was defective and they refunded. Honest dealer.
When I had a query about a product their reply was back in no time, I was then able to complete my purchase that arrived just as quickly.
Due to problems with the website, I made a double purchase. So I asked for the return of money and they gave it to me without any problem.
Bought an android box.
Emailed when it would ship. I received a reply in 24hours.
Item has arrived in excellent condition
I will shop there again
Recently I recivied a xiaomi earphones, but It doesnt work. Inmediatly I contacted with Geekbuying and they gave me solutions: refund or replace.
It is a seriuos company, I recommend it.
Used a wrong coupon and contacted customer service. Geekbuying refunded the difference within a few days.
Hi I purchased a couple of multi media boxes on the 4/08/2017 from this shower and paid extra for DHL delivery within 5 days the goods didn't arrive until the 21/08/2017, in addition I had to pay an additional import duty fee of £17.00 and when the units did arrive one was clearly faulty.
I contacted their after sales team via email and was asked to take pictures and a video if possible and send these to them, which I did straight away, I have now received the following email.
Dear Stephen,
Sorry about the problems you get, and please return this defective item to us,
We will replace a new one for you if there is no scratch or damage on the appearance.
Please back up or delete all: data, pictures, contacts, software or other information that is contained on the Product prior to shipping to the Authorized Service Provider and remove any PIN, Password or any other functions that are blocking access to device. We are not responsible for any lost data or other information.
About the shipping, please pay attention to the following:
1. Send back the item WITH the original box, cables & charger
2. Choose the cheapest regular airmail with tracking number ( NO DHL, NO UPS or other fast shipping, as it's very hard for us to do the clearance in HK custom( not as easy as your country) and it will take 2 weeks or even longer to plus the high tax).
3. Please print the attached authorized paper out and fill in the information ( ORDER NUMBER & the problems),
4. Pack the item carefully with bubble and make sure it wont be damaged during the shipping, declare the package as "Gift " and value under $30 if you can.
For items needed to be refunded, there should be no scratch or any damage on the appearance, or else GeekBuying has to charge customers 20% of the item amount for restocking.
5. Inform us the tracking number after you send and we will inform you when it arrives.
Here is the Return Address attached, pls kindly check and read it carefully.
Any further questions pls feel free to tell us.
Best regards
Bella
My response is simple I will contact my credit card company and make an official complaint to get my monies returned and my best advice never ever consider purchasing Anything from this company Ever!
I was perfectly attended to and cleared my doubts. I recommend this store to everyone! Waiting now for the arrival of the requests.
It was very easy to order from their website. I entered a wrong address and they fixed it right the way. Jessie was really nice and professional
It's a great bike it's fast the battery lasts ages it's great for flying to work as it folds down & I'm delighted with it
We at Geekbuying are about making our customers' lives comfortable and smarter. We have a massive selection of products and offer unbeatable prices. If you are looking for the latest and most fantastic product in categories like smart home and outdoor gadgets, Geekbuying is where you should be!
Geekbuying is the ultimate shopping hub for new releases covering smart home products like vacuum cleaners, fitness equipment like treadmills, top-of-the-line home and office furniture, outdoor items including e-bikes, scooters, and other consumer goods like TV boxes, RC Toys, and so much more! Shop for your favourite brands and products today!
Our product categories can be sorted based on how you want to shop. You can search for products according to price, brand, or specifications. Once you have found a product you love, add it to your “Wishlist” to keep it, or add it to your cart and continue to check out. The checkout process is made to be simple and secure. We accept all major Credit and Debit Cards: VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVER, JCB, DINERS CLUB, ELO & HIPERCARD. We have also partnered with PayPal and local payment methods like KLARNA, SOFORT, Przelewy24, GIROPAY, IDEAL, KONBINI, BOLETO & PIX, OXXO, aiming to offer our customers an even more secure and convenient shopping experience.
We at Geekbuying work tirelessly to ensure your orders are delivered to your doorstep as fast as possible. We ship our products to hundreds of countries and have warehouses worldwide. You, the customer, are kept in mind in every aspect of the shipping process, so we only use trusted carriers to ship our goods. If you have any inquiries throughout the shipping process, our customer service will be there to help.
Geekbuying has local warehouses in Spain, Germany, Italy, Poland, and America. All orders from our regional warehouses have fast duty-free shipping and will be dispatched within 48 hours. We also have warehouses in Hong Kong and China that support worldwide shipping. For after-sale support, we have repair stations located worldwide.
Our customer service team works around the clock to help you with any problem. If you want more information about a product, have a question regarding our website, or have any type of inquiry about your order, we are here for you. You can reach a Customer Care agent by emailing us at service@geekbuying.com or messaging our live chat.
Business History
And it has been more than ten years since then. The cumulative number of registered users exceeds 5 million; Geekbuying has sold more than 300,000 products to
more than 200 countries and regions. Due to the love and votes of users, Geekbuying has won many international awards, such as the "outstanding merchant award" from PayPal.
Geekbuying is committed to building a world-leading cross-border brand channel ecosystem.
The company has three core values: respecting people, exceeding customer expectations, and pursuing excellence. We always believe that users are the driving force, and our goal is always to be the most sincere company.
Geekbuying has been reported by many well-known media and recommended to consumers, such as tech advisor, TechRadar, toms guide, etc.
24-hour customer service; you can reach us at anytime
GeekBuying has established an excellent customer service system with a well-trained service team. Contacts can be found on the Contact Us page for customer inquiries; normally, the support team will get back to you within 24 hours. Customer satisfaction reviews can be found on the review website Resellerratings.com.
In June last year, Geekbuying successfully celebrated its 10th birthday and launched its new UI, covered by major media outlets such as Yahoo, Macworld, PCWorld, TechHive, etc. The founder of Geekbuying said: "The 10th anniversary is an opportunity.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Patrick M.,
We are sorry for the inconvenience.
If you never received it, please email service_tracking@geekbuying.com for a solution.
Once again, we are sorry for hassle that we made.
Best Regards,
Geekbuying.com