Geekbuying

Everything you need is here! I am glad i could save my money to buy here! Thank you for the new 3D printer

We purchased a drone and accessories on December 26,2016 and Geekbuying stated they shipped the product on January 11,2017 which was false. They later tried giving us a DHL shipping number that did not exist and then after a full month of back and forth gave us a full refund with no explanation. You can not click on any of their links, their contact information is international as they are based out of China. DO NOT BUY ANYTHING FROM THIS COMPANY!"

This is an edited post after the issue was resolved:

The reason I haven't put 4 or 5 stars is because I didn't actually buy anything. Also the reason I cancelled is because I freaked out about all the negative reviews.

I ordered a Xiaomi Redmi Note 4X from the Geekbuying Spanish warehouse stock on Monday 27th Nov.

It took a while to process and so I cancelled my order. There was a bit of a delay in response, I think due to the timezones, but I received a full refund within 10 days. Everyone was very helpful.

The worst experience of my life when it comes to shopping online, a product I bought and never received, absolutely surreal, I bought in the black friday a xiaomi mi6, from November to December there were several delays while their service told me every week ''we will start the shipment next week '' something that was always a lie, when the day of shipment arrived in January (in January!) I was told that the shipment was stopped in Hong Kong for unknown reasons, this same thing happened again a second time in January, when they said they would return the money, "in order not to delay your order, the refund will be returned on 48 hours."? Do not return the money, send my product!

I will tell you really what i think have happened: they never had the product, so they dedicated themselves to entertain me with lies for 3 months, because otherwise there is no reason to return the money and not send me the product '' in order not to delay your order, the refund will be returned on 48 hours. '' shameful, this was a gift for my son, and have played with his illusion for 3 months. They decided on their own to return the money, without my being able to make my own decision, they just did not want to send me the product, and most annoying of all, they have screwed my black friday, because if I had known this I would have taken advantage of the prices of other websites, but now there is no way to go back to the past, as you can see I am angry for very different reasons, everything has been a grotesque and cumulative nonsense.

I want to share with all of you my problem, I bought a pair of phones, in 10/16/2017, now is 19/11/2017, have been more than a month, a paid DHL express shipping, and STILL WITHOUT BE SHIPPED OUT. I have all the transcriptions of chats with customer service with a repetitive excuse of "Will be shipped tomorrow, sorry for the delay"
I contacted them 5 days consecutive, same issue
My order number is *******
DON'T BUY in GEEKBUYING, I am a patient and honest buyer, and I can give any extra info about my affair with anyone with similar issue

I usually dont write reviews, but this time I felled I need to.
I ordered from Geekbuying few time and always the price, delivery and the item was exactly as they promise.
In my last order (Tvbox) I got a mail from the service tell me that they had a minor mistake describe the item in the site caused by the dealer of this item. The problem was really minor, the Tvbox stream Netflix app only on 1080P and not 4K as it mentioned in the site when I bought.
The service excused for the inconvenience and gave me some other option and a coupon as an apology.
For conclusion, personally i really satisfied from the site in general and from they service in particular.

So I bought a new phone, using Geekbuying. The phone arrived with a broken screen. After 2 days of barely using it, the screen cracked completely so I sent it back. Upon sending it back, Geekbuying sent me a mail that there were scratches on the phone, and they sent me an unbelivabely vague picture of it. Because of the apparent scratches on the phone, they now blame me for the scracthes (some excuse about wrong packaging, when I even sent it back in the packaging they sent it in, so imagine how the screen arrived broken in the first place). After a bunch of arguing via mail, I cant seem to talk sense in to the person helping me. So now I am left with no phone, and a refund that isnt even big enough to cover my shipping cost, so Ive completely thrown away the money that my phone cost me.
This vague evidence, and bad customer service all lets me believe that I was scammed by this company. So my advice, dont use Geekbuying.