Geekbuying

I recently made a purchase from Geekbuying.com for a CW******* 128GB USB Flash Drive and when I viewed the site the following day the price on the item I had purchase had dropped. I enquired if it was possible for Geekbuying to refund the difference between what I had paid and the new advertised price posted less than 24hrs later and they agreed to do so. A big shout out to Shirley at Geekbuying for her excellent service. I am definitely going to be a frequently returning customer.

After a long chat with many requests a real professional, Simon, made me want to write a review right here.
An effective and really polite gentleman answered patiently all of my questions ain a way I felt safe enough to want to order everything I need in many categories from Geekbuying, and I WILL...!
I am glad I had the chance to work with Geekbuying since I am sure of my orders to be on my hands in time and with the best care they could have. The care these Pro's over there know how to offer to their clients!
Happy to do bussiness with you all people, happy to do bussiness with Geekbuying.

This is the first review I've ever written... I am so disappointed with the level of service that GeekBuying provided.

I think we're all programmed to think that if PayPal acknowledges a business that it's a safe place to make a purchase... That is absolutely false, and both parties should be reprimanded.

I recently purchased a tablet PC from GeekBuying, or tried to anyway. After submitting over 10 emails, countless phone calls and instant message requests, no resolution was found. I was only looking for some type of confirmation or update on the purchase I made.

After finally making contact with their service team, I was told the order would be canceled and refunded... That was a complete lie.

DO NOT BUY FROM GEEKBUYING. I REPEAT DO NOT BUY FROM GEEKBUYING.

What a completely terrible online retailer. Like I said, this is the first review I've ever written. I am so mad right now, and I highly recommend you take your business elsewhere.

Thanks.

I made a mistake with my purchase, customer service responded quickly and there was no hassle. Prices are always better on here than competitors, so I'll be shopping here again!

I bought mobile phone on Geekbuyin web store, but i misread particulars and phone was not ussable for my country. Mr. Phice, Customer Service Representative offered return and refund so I sent back the phone to EU warehouse and on my surprise after few days I received fulll amount on my account.
Thank to Geekbuying staff for quick response and quick solution to my case. I bought there some other item and never had any problem with quality and service. Once again five stars for above mentioned company and staff.

I ordered small quad part good thing it was only $25... They claim to have shipped the item 32 days after they got my money! I started asking about where the product was about 40 days. The tracking info they provide only shows its in transit. And is been the same to this date...

I have asked for them politely at first to give me further detail where the package is they start out nice saying its on its way be patient. Been asking for refund over last 65 days and they asking me to go to my post office to get a stamp that shows that my post office is launching investigation!. WTF?
They dont treat you like a valued customer... Not sure why Paypal does not do more to prevent them from using that service. That would be a good indicator.

YOU WILL LOSE YOUR MONEY AND NOT END UP WITH PRODUCT!

Have had an incredibly difficult time trying to contact their support system. I've ordered a cell phone 3 months ago in November and have yet to receive the product now at the end of January, I've contacted their support team to which they've insisted it has been delivered according to their end and that I should make a claim, I took their shipping number to several local post offices that say they cannot use the shipping number due to it's unusual format including USPS and UPS, after messaging them back for another tracking number or a post office that I can contact I receive no response because I believe the customer service representative can't understand my English. I just recently sent a message saying "hello" in order to get a response and they responded "yes" Although this is hilarious it's incredibly inconvenient.