Geekbuying

After an awful experience at gearbest.com i tried geekbuying which had some bad reviews I found later. But I got the equipment (cube iwork10) and all worked well.
Get the shipping insurance, as it's cheap and that tends to make sure things work out better in past experiences with out of country importing.
There was a slight delay that they informed me of albeit without details of exactly how long. It turned out to be a couple days.
I used the wxpedited shipping and DHL got the package here fast, 3business days, seriously! I was amazed.
The product was wrapped in foam for extra protection, (maybe because I got the shipping insurance? Maybe that's there standard way.)
That gave me a good feeling about these guys.
The reason not a 5 are due to the delay when coupled with no approx of time.

However YMMV, 1 shipment does not make a pattern but good prices and this transaction worked out.

Purchased a Xiaomi Petbit and received a counterfeit PetBiz item that doesn't even use the same technology (and requires an additional subscription to even activate). Despite providing evidence that the item received does not match the description and images in their listing, Geekbuying remained unhelpful and refused to even consider a full refund unless I pay the shipping fee to return their counterfeit product (I offered to return the product if they cover the shipping fee since sending the fraudulent product is their mistake, not mine). They remain unashamed of their deception.

6 months ago I bought a meizu m3s, after failing the fingerprint sensor and the screen contact the aftersale support, after sending them 2 videos with the problem they requested to send it to repair, I sent it and they it returned correctly repaired, it has taken About 2 months but the wait to be worth it.

Good service.

I returned something to them that was faulty, they keep delaying the refund as they are "Waiting to hear from their warehouse". I provided proof that the item had been received (thank God I sent it by Recorded Delivery), they still won't give me my money. They now say I have to wait 7-14 business days for my refund to appear in my bank. That's strange, THEY HAVEN'T GOT MY BANK DETAILS! Work that one out. I would like to send a message to their Managing Director, anyone know his email address?

First order, I didn't have any problem and I received the product I ordered normally.
But for the 2nd order I have never received the products. After many emails to explain the situation and after giving the proof (of my local post) that they weren't able to locate the parcel, I was starting to lose patience.
However, Jennifer was very understanding and helpful and she agrees to make a refund of the products at the end. Thank you Jennifer for all your help and understanding.
I didn't give 5 stars just because it took sometime ( about 7 months to be refunded) but as soon as Jennifer deals with this matter, she did the right thing to do. Thanks a lot Jennifer and thanks GeekBuying for your products.
All the best!

I payed for a phone, two cases and two screen protective films. I didnt received the accessories i have bought at all. More then that, instead of receiving a new phone, in worth of 78 USD as i have payed, i have got a renews phone, with a receipt of 30 USD. After i have complained they said that they sent the accessories in another package. Come on... it didnt came anyhow. About the phone, they say it is not a receipt, but they are signed on the paper that this is the price. I suppose they made a mistake and sent me another person's package (there was another order number too). I have asked my money back, and the refused, although i said i will sent their phone, though they will need to pay for the shipment. I think that they are not relabel, and will recommend not to buy from them. Beware!

It looks nice
I've reached out to the vendor the day I received it. No word. Next day, reached out to geekbuying after sales support. No response.

1. From power on, to the windows login is almost 50 seconds. Maybe I can take that, but the fact that the screen is blank for more than 30 seconds is bad. I tried to reset windows but after a long wait it complains it cannot reset the system.

2. I want to enter bios setup, but if I press escape or any of the function keys after powering on, nothing happens, just blank empty screen. And it's indefinite.

https://www.youtube.com/watch?v=0qgNKkZWlE4
https://www.youtube.com/watch?v=UpeGbw9gC64

My first time shopping in geekbuying and is proven to be fantastic experience.

Delivery took sometimes using registered Airmail but I switched from Mobile site to full site and discover a very nice express shipping using TNT EXPRESS to south Africa for just 12 USD. I chose it and to my greatest surprise the package was delivered in perfectly wrapped parcel for 3 working days, no tax, no custom duty.

Again I had a problem with first Bluetooth speaker I ordered, I made I short video to show them. Through contacting the company Tronsmart and geekbuying, they offered me full refund.

I will really continue shopping in this online store until something otherwise happens which I highly doubt.

I had ordered 1 phone on Monday and then on Tuesday I canceled the order and placed an order for another phone the same day. As one of my orders are being refunded a few days later I learn of a new phone coming out in two weeks. So I end up contacting Geekbuying and requesting cancelation due to a newer model and they promptly stopped the order and refunded that order as well. Please note that I am in the US and it takes a day to reply sometimes due to timezones. They are useful in identifying if the phone would be worth using as I am not a Chinese speaking individual. These phones are hard to get in the US and other sites sometimes don't have enough to go around. I am glad I found this site which seems to always be in stock.

Beware of GeekBuying. In November 2017 I purchased what was supposed to be a new gimble (stabilizer) for my GoPro. The product arrived and was obviously a repackage and it contained a defective battery. I returned the package and received the below email that I would be refunded but have yet to see that refund and the company is no longer responding to my inquiries. Geekbuying will scam you!

On Wednesday, February 7,2018, 9:57:45 PM EST, GeekBuying AfterSale Support wrote:
Dear Craig,
Greetings from Geekbuying.
Your returned package was delivered.
We will arrange a refund USD 169.99 to your account.
Should you have any further questions, please do not hesitate to contact us.
Sincerely Yours
Shirley
Customer Service Representative
Geekbuying

I just bought some headphones (Meizu E51) and they were awesome!
The website sent the headphones fast.
Aftersale support was fast and responded whenever I had any problems with my product.
I would recommend!

I ordered a high end TV box and it is my first high end and not a single shipping update. Most of my TV boxes I paid under a hundred and thirty dollars and I will feel like a first class SUCKER I get ripped off and receive nothing. All my TV boxes before I ordered off ebay. They also were shipped from China but the ebay vendor always would keep the shipping info up to date and I received my orders a lot sooner. Back to eBay for me I learned my lesson. Perhaps there is a sucker born everyday but never thought it would be me.

They shipping late, u will pay always customs.
Support is always full and u will receive response after long time even message what looks like from automat machine.

But that is just beginning. After u will pay all taxes and after 30 days u will receive package, there is big chance u will get defective or broken item with some scratches. So what if its happened to you?
So, there isnt many chances u will get something, if u dont live in china, cause u must pay shipping back and if u will select repaired phone, so expect about 30 dollars for 90 dollars customs and u will be still lucky if that phone will last atleast a week.

2 phones from 2 orders was defective or with some little issues.

I warning you. Dont buy anything from them.
They are begging for reviews. 90% or even more reviews are fake here!

Geekbuying has been consistenly showing a great effort to keep me happy as they send packages in time (tried mostly European warehouse mobile purchases). The sppedy 2-day delivery and a great aftersales customer service has been ideal to provide family and good friends with quick mobile replacements. All good for me, happy to continue working with GeekBuying in the future.