Geekbuying

I bought various products from Geekbuying and I always felt good, good products at good prices. I had problems with a TV Box, I contacted the post purchase assistance that were very fast and professional and they solved the problem. I recommend this site of purchase both for the products and for their assistance.

I have bought many things from geekbuying & all the items were perfect. But only one item had a issue. But when i contacted them, they asked to send it to them. I sent it and, they have repaired it perfectly.

I bought a TV box Vorke Z6 plus and it did not connect to wifi. After some weeks it did not even turn on. It was faulty and I tried to return it but they pulled my leg with different answers as to who would pay the shipping costs.
I decided to save my time and threw it away. I lost my money and my patience so I did not want to wast any more time (5 months of correspondence back and forth without getting anywhere was more than enough)

They are liars! I had bought a phone on August 8. It was dead on arrival (white stripes running up and doen the screen). I could have it repaired locally and they would share the costs. Ridiculous, so I wanted to send it back. They promised to refund the shipping costs. Now they say I have misunderstood them and they don't pay for the shipping costs and I have to pay an extra stocking fee (what ever that means). So sending back a 50 euro phone has costed me 32 euro's. I would have preferred to keep the damn thing and smash it with a hammer. What a scam!

Very low prices, actually the lowest I have found so far. I like the shipping services but the customer services (Jennifer) in this case responded very fast. Provided a answer and not something vague, unhelpful. I will probably recommed this website to other people as well. I had recieved one item and decided to make my second purchase. Satisfied with the services so far.

Price is attractive and smartphones full of options and promising features. However, the Elephone P2000 I have ordered suffered multiple issues I had fixed myself thanks to web forums. Then after around 9 months of use, I have decided to contact the customer service to use the "12 months guarantee" as I had a discoloration on the screen and the touch seemed to be faulty. I always got a reply by email but as I wanted to send back the phone for being fixed, they told me I would have to pay for any components changed! The only year guarantee you have is for the manpower... Never seen that before and will never buy any products from Geekbuying again! Even if they wanted to give me vouchers!

My first and last experience with them has been bad and when I've tried to solve my problems I've spent more than two weeks waiting and the solution couldn't be more unwise. They offered me a ridiculous discount (considerating I had paid 400 and I was thinking to spend another 400 in another smartphone just to compensate the price of the first one) but only if I gave them a 5 stars review here.
So, if you read good opinions here about geekbuying... is suspicious. You surely will find similar prices and the treatment will be better in other places.

You can see in the picture how they work. My english is not good but this is something like blackmaiking no? If you give five stars you will receive a reward,,, but if not they don't help you.

By making my first purchase, I wanted at all costs to have it within a maximum of 7 days because I was very excited to have it and test it. I chose delivery by DHL according to the cost displayed, I was unpleasantly surprised to receive an email to inform me that the cost of delivery is not the same and that I must pay up to 32 $ for delivery to be made by DHL. I finally opted for free shipping and a refund that I'm still waiting for.

All the drunk that I had to have my article completely disappeared and I told myself that I should have opted for a purchase in my country. I do not know when I will receive my article, I wait. Although there are plenty of electronic items that I expected to buy through this site. But...

Item I paid for by Paypal and it arrived DOA.
I wrote to them the same day and for the next few days.
No response.
I Contacted Paypal and opened a "Paypal Case" against them.
NOW they finally responded.
They asked me to send them pictures and then -mail item back to China ( registered mail- cost $39).
They refused to pay for shipping back to China ( which they promised they would- in their "Return Policy "statement. So far- they have not refunded cost of item. Complete disregard to client's messages.
These are BAD "hombres" in China.