• GearBubble

GearBubble

Overview

GearBubble has a rating of 3.5 stars from 1,516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GearBubble most frequently mention good quality, customer service, and coffee mug. GearBubble ranks 7th among T Shirts sites.

  • Service
    65
  • Value
    64
  • Shipping
    66
  • Returns
    29
  • Quality
    63
194
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What reviewers want you to know

Positive highlights

  • Great webshop with a huge offer of products and an excellent customer service.
  • I have recommended Gear Bubble to friends and family and would recommend to anyone.

Critical highlights

  • Also had to pay £11.00 customs fee before the post office would deliver it...
  • I ordered a fathers day mug guaranteed to have it before fathers day and here it is Thursday and still no mug.
How would you rate GearBubble?
Top Positive Review

“Consistent Quality”

Joel R.
2/12/21

I have made lots of purchases from G. B. and there are several reasons I keep coming back. First and foremost is the quality of the materials are top notch. Secondly delivery times are super fast. None of that 3 to 5 weeks stuff here. I would highly recommend every product I've purchased to anyone. Just check out my latest purchase! Job well done

Top Critical Review

“Unhelpful Customer Service”

Debra D.
3/30/23

Worst experience with an online company. Who cares if they have a great product if you can't create it? I have contacted them at least 5 times in the last two days trying to find a solution for not being able to upload or create new products on their site. I've explained to them that I have tried different browsers and cleared the cache. I have logged out and then logged in. I've turned off my computer. I have tried everything I can think of to reset their site. I've told them this, and I've sent pictures, but still, they respond with - they don't understand what I am talking about. They won't acknowledge that there is even a problem because it works on their end. They seem not to understand what I am saying. In their responses, they change my words around. And offer no solutions. Nor do they seem to care about solving the problem. So, if I can't upload my images, then I can't create products, and I can't transfer the product to sell on Etsy. I would NOT recommend Gearbubble.

Reviews (1,516)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (129) gear bubble (73) coffee mug (99) coffee cup (32) post office (12) delivery time (15) fathers day (12) christmas gift (34)
Thumbnail of user joelr235
1 review
1 helpful vote
February 12th, 2021

I have made lots of purchases from G. B. and there are several reasons I keep coming back. First and foremost is the quality of the materials are top notch. Secondly delivery times are super fast. None of that 3 to 5 weeks stuff here. I would highly recommend every product I've purchased to anyone. Just check out my latest purchase! Job well done

Products used:
Custom coffee cup

Service
Value
Shipping
Returns
Quality
Thumbnail of user ronniet12
36 reviews
123 helpful votes
January 6th, 2020

I am a sucker when I can put my two cats Trevor and Trey on useful objects. In this case, it was a tee shirt. Bonus was I could get a gorgeous shade of green. The end result was REMARKABLE! Their picture came out very clear and I loved the font they used for their names. GearBubble also kept me informed from receiving my order to shipping via emails. I am very VERY pleased! I will wear this shirt PROUDLY (and show off my boys)! I like to say this was a Christmas gift from them!

Thumbnail of user shirleyt181
1 review
13 helpful votes
March 19th, 2020

Bought a cute cup for husbands birthday. Starbucks was great in communicating where we were at on order every step of the way. From when order was sent to be made to it is now in production to we have mailed your order. Item was exactly as the described and my husband loves his mug! I love that it is dishwasher safe as many items like this are not. Would buy a gift from them again and definitely recommend them as a place to find unique gifts.

Thumbnail of user debrad1196
1 review
0 helpful votes
March 30th, 2023

Worst experience with an online company. Who cares if they have a great product if you can't create it? I have contacted them at least 5 times in the last two days trying to find a solution for not being able to upload or create new products on their site. I've explained to them that I have tried different browsers and cleared the cache. I have logged out and then logged in. I've turned off my computer. I have tried everything I can think of to reset their site. I've told them this, and I've sent pictures, but still, they respond with - they don't understand what I am talking about. They won't acknowledge that there is even a problem because it works on their end. They seem not to understand what I am saying. In their responses, they change my words around. And offer no solutions. Nor do they seem to care about solving the problem. So, if I can't upload my images, then I can't create products, and I can't transfer the product to sell on Etsy. I would NOT recommend Gearbubble.

Products used:
Print-on-demand company. If I can't create a product, I can't sell it. I was in the process of starting my online print-on-demand business when the breaks were put on because all of the sudden I could not upload images to create products to sell.

Thumbnail of user sylviap317
1 review
0 helpful votes
May 20th, 2021

Hi, I just wanted to say when I saw your mug being advertised on Facebook I just had to send one to my daughter. The words were perfect I don't think I could have found one that expressed what I felt any better or more beautiful than you displayed on this mug. So, I sent one to my daughter. She called me and said she loves it! She wants to show it to everyone she knows.

So I'd like to say... Thank You for the beautiful mug(s) you make. I'll be thinking about one of your necklaces next:-).

Tip for consumers:
It takes a few days for the company to make the coffee mug and ship it. They kept me informed every step of the way. It arrived at it's destination without any problems.

Because they make it when you order it...patience is the virtue. You won't be sorry! :-)

Products used:
My Daughter coffee mug.

Service
Value
Shipping
Quality
Thumbnail of user aprilc428
1 review
1 helpful vote
January 5th, 2022

I was incredibly impressed with the Gearbubble team, especially over the Holiday season. They put in an amazing effort to produce and ship the items I had ordered, and even sent one FedEx to make sure it would arrive by Christmas! I have had them over deliver in the most outstanding way. Couldn't be happier.

Tip for consumers:
Be patient and diligent. Starting a business takes time and effort. Follow the teaching and don't get discouraged.

Products used:
Precious Jewelry, T-shirts, Mugs, Candle, Ornament

Service
Value
Shipping
Quality
Thumbnail of user jeanl246
2 reviews
9 helpful votes
February 19th, 2020

I purchased a Future Husband mug with our engagement photo on it for Valentine's Day. The process was simple and done with ease. They showed me a preview which was perfect. They processed my order super fast and it arrived right on time. For my first purchase from GearBubble I have ZERO complaints! This was by far the best gift I have given my future Husband and he was extremely HAPPY about it and uses it all time.
Thank You GearBubble

Thumbnail of user miyadem
1 review
20 helpful votes
May 15th, 2020

If I could give a 0 I would. I placed an order over two weeks ago and my item still has not been shipped. At this point I'm thinking I definitely got scammed & wouldn't recommend anyone to purchase from the company. I've sent emails and will get the same response saying they will "Check on my order" it was a Mother's Day gift for my mom mind you Mother's Day was a whole week ago! I am highly upset and disappointed. I'll never order from here again!

Thumbnail of user debs554
1 review
1 helpful vote
March 17th, 2022
Verified purchase

I bought a mug for my daughter-in-law It arrived in a very strong package in good condition. Notifications of processing, shipping, expected delivery was very good. I am very pleased with the whole process and the mug is very nice quality.

Tip for consumers:
It was easy to use.

Products used:
Two toned mug

Service
Value
Shipping
Quality
Thumbnail of user anneh529
1 review
0 helpful votes
May 24th, 2021

I ordered the "I'd fight a bear for you dog dad" mug. It arrived within the promised time frame with email updates along the way and packed perfectly in a styrofoam shipping container. It looks great and I'm sure the "dog dad" will love it!

Thumbnail of user michaelc3373
1 review
10 helpful votes
July 4th, 2020

GearBubble did everything they said. Communication was great. The handmade necklace I got for my wife was top quality. My wife loved it and that made me look good. Lol If I have the chance to do business with them again, I will. I will know what to expect from them. Knowing I'm not going to get ripped off in this day and age means a lot to me because I'm on a fixed income. I couldn't be more satisfied.

Thumbnail of user tammys844
1 review
1 helpful vote
September 28th, 2021

I recently bought two t-shirts, 100% heavy cotton, with lovely pictures of bears on them (from Orphaned Wildlife). The images stand out nicely and the colours are bright. I did not wait too long for delivery and would certainly shop at GearBubble again.

Products used:
t-shirts

Value
Shipping
Quality
Thumbnail of user jennifern803
1 review
0 helpful votes
May 12th, 2021

The tumbler I ordered for my daughter's birthday was perfect! Quick delivery and it looked even more amazing than the photo. Definitely will make additional purchases!

Thumbnail of user bd146
1 review
1 helpful vote
December 17th, 2020

Beautiful T-shirt of Orphaned Wildlife. On time. Great material. I will continue donating through my purchase. I love the Bears!

Thank you so much!

Thumbnail of user michaela2500
1 review
11 helpful votes
October 26th, 2020

I am very satisfied with Gearbubble they have produced Faced thin good quality Face Masks for me at first I thought they were thin and skimmpy but my customers seemed to like not having a bulky heavy face mask, I must agree they are comfortable to wear all day and why not make it a Combo the T-Shirts were great quality and everything has been delivered in a very timely manner. THUMBS UP!

Thumbnail of user symonel1
1 review
0 helpful votes
May 14th, 2020

Ordered this cup as a Mother's Day gift. Arrived on time and was great quality. Loved the way it looked. I would definitely order from this site again.

Thumbnail of user kathleenb680
1 review
0 helpful votes
May 28th, 2020

I ordered this mug for my son in law. It took a little while to get here but was worth the wait. He's going to love it!

Thumbnail of user valeriea27
2 reviews
0 helpful votes
June 10th, 2020

I love the dog dad mug we both my man he loves it. Clever wording and quality made. I definitely will buy more products from this company.

Thumbnail of user christines761
1 review
8 helpful votes
June 25th, 2020

I ordered the Father's Day from the cats mug for my husband. Not only did it arrive a week prior to Father's day (quite the feat in the midst of a pandemic) but it is exactly as ordered and he absolutely loves it! Throughout the process I received email updates so I didn't have to worry about when it arrived. Thanks so much!

Thumbnail of user leoa73
1 review
4 helpful votes
February 5th, 2021

My customer ordered a Medium Sweatshirt with my custom design. Gearbubble sent an Extra large Hoodie with really horrible quality print. On top of that they got paid for wrong item and refuse to send me my payout after many attempts. Don't use this company. They don't care. They will rip you and/or your customers off.

Tip for consumers:
Dont use this sight

Service
Value
Shipping
Returns
Quality
Thumbnail of user deannaw124
1 review
0 helpful votes
May 20th, 2021

Excellent online purchase. High quality shirt. Also, great communications and timely shipment and delivery. Buy from gearbubble with confidence!

Products used:
T-shirt

Service
Value
Shipping
Quality
Thumbnail of user mariahh41
1 review
14 helpful votes
May 22nd, 2020

Item is over two weeks late from delivery date. I ordered it over six weeks ago, ruined Mother's Day gifts for almost a $100 order. The customer service was virtually unreachable. Once I finally got ahold of them by email only, they were totally NOT helpful and continued to tell me to wait and refused to help track down my order. Terrible experience all the way around. Still have not received a refund! Wish there were negative stars to give. Horrible experience.

Thumbnail of user nicolew218
Nicole W. – GearBubble Rep

Hello Mariah,
Please email me at support@gearbubble.com and write attention: Nicole in the subject line. I'll help you get this issue sorted out! We apologize for the inconvenience.

Regards,
Team GearBubble

Thumbnail of user brendac404
1 review
0 helpful votes
December 9th, 2019

Last year my son-my only child passed away. My son Danny was my whole world and this loss has broken my heart. I found GearBubble on FB showing these T-shirts that say " As long as I breathe, you will be remembered. It has your loved ones name and picture. I ordered one... the turn around time was really quick. The quality was excellent. Now I am seeing other items they sell. This is a good company who takes pride in their products. Check them out!

Thumbnail of user robertr2593
1 review
0 helpful votes
April 16th, 2021

I orfered a limited edition navy mask 1 Face Mask - SKU #170 (Royal, one) from gearbubble. The photo does not do it justice. It is so flimsy I'm afraid to put it on for fear of breathing a hole through the kleenex tissue material. Normally with a madk when you hold it up to look at it the mask will stand up. This one folds double it is so flimsy. Not worth the $15.00 for the mask. If i had seen the mask in person I would never have purchased it or asked anyone to purchase one.

Thumbnail of user jazminm17
1 review
0 helpful votes
May 23rd, 2020

Yes. It took a little longer to ship out than usual... but there's a pandemic going on! So I totally understood why! When I received the Mother's Day cup! It was PERFECT! Just like the picture! Thank you so much for a beautiful item!

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Company Representative

Thumbnail of user nicolew218
Nicole W.
Customer Service Agent
At your service!

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