IT WAS A GREAT PURCHASE EXCELLENT PRODUCT LOVE THE LOOK. GREAT CUP NICE COLORING AND THE DETAILS ARE GREAT

COMPLETELY SATSIFIED WITH PRODUCT AND SERVICE RECOMEND GEAR BUBBLE 100 % FRIENDLY RELIABLE GOOD PRODUCTS REV. RUBEN S VANHOOSE

EVERY ITEM I HAVE PURCHSDED HAS EXCEEDED MY EXPECTATIONS AND DELIVERY WAS PROMPT. KEEP UP THE GOOD WORK!

ORDERED TWICE FROM THEM, RECIEVED THE PRODUCT QUICKLY, PRODUCT WAS OF VERY GOOD QUALITY, MY WIFE LOVED THEM

Writing on necklace is unreadable!@!

CONTACTING BBB IN CANADA TO REPORT YOU $#*!ING $#*!S. WILL BD CONTACTING MY CREDIT CARD COMPANY TO REVERSE CHARGES YOU $#*!TARDS

Generic replies to emails. Delivery time was stated for 7-10 days. So once 10 days hit I sent an email in and it took 4 days to get the reply and the reply was to the nature of "give is up to 7 days to resolve this". All in the meantime I didn't get my V day gift. I then went back to the website and the delivery time was 4-6 days, wow! How is it that quoted ship times went down when there are 1000's on back order? Worst customer service ever. Product was not as shown on the website. I paid $35 for something I could have got on ebay for $10. Its was a printed picture, not even that good of resolution and coasted with clear. Cheap POS. I asked for a partial refund initially due to "wasting my time" and got ignored. Here are the emails...

*******@gmail.com
Feb 22,07:42 PST
And your product is cheap $#*!. I could have spent $5 on ebay and got the same thing. Its just a printed photo laminated. Very deciving the way you advertise
Sent from my Sprint Samsung Galaxy S® 6.
-------- Original message --------From: "Josephine (GearBubble)" <*******@gearbubble.zendesk.com> Date: 2/22/17 1:18 AM (GMT-05:00) To: Cc: *******@gmail.com Subject: order #gb_d99ef83d7aef1e0e

*******@gmail.com
Feb 22,07:41 PST
Worst customer service ever! I will not ever buy from you again
Sent from my Sprint Samsung Galaxy S® 6.
-------- Original message --------From: "Josephine (GearBubble)" <*******@gearbubble.zendesk.com> Date: 2/22/17 1:18 AM (GMT-05:00) To: Cc: *******@gmail.com Subject: order #gb_d99ef83d7aef1e0e

Josephine (GearBubble)
Feb 21,22:18 PST
Hi Daniel,
As stated by USPS, expected delivery date will is today February 21st. Click on this shipping report from USPS as reference, https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=**************671. Hope this helps. For your further queries, don't hesitate to reach us.
Warm Regards,
Josephine
Team GearBubble

*******@gmail.com
Feb 21,06:24 PST
You are "glad to assist" yet you uave done nothing and avoided all questions i send. Not a good way t9 maintain repeat customers. I will never buy fr9m you again.
Sent from my Sprint Samsung Galaxy S® 6.
-------- Original message --------From: "Josephine (GearBubble)" <*******@gearbubble.zendesk.com> Date: 2/19/17 9:04 AM (GMT-05:00) To: Cc: *******@gmail.com Subject: order #gb_d99ef83d7aef1e0e

Josephine (GearBubble)
Feb 19,06:04 PST
Hi Daniel,
Thank you for your email. Our sincere apologies for delayed update. Upon checking, your order has been shipped and is currently in transit to destination. As per USPS, expected delivery date will be on February 21st. Click on this shipping report from USPS as reference, https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=**************671. Kindly get in touch with your local post office that you are expecting a package from us and to ensure fast delivery. Hope this information helps. For your further queries, don't hesitate to contact us and we would be glad to assist you.
Enjoy the rest of the weekend!
Warm Regards,
Josephine
Team GearBubble

Daniel Walters
Feb 15,04:23 PST
Josephine, this is absolutely ridiculous, dont you agree?
Another week just for an update? Thats absurd! So I will be getting an update 9 days after I was to get my order? WOW! You totally screwed up on this one. How are you even to remain in business with all this deceit and unauthentic replies?!?
The only way you can make this right is to give me half my money back for my lost time and for sending it at your leisure and not as advertised!
Daniel
From: Josephine (GearBubble) [mailto:*******@gearbubble.zendesk.com]
Sent: Wednesday, February 15,2017 3:25 AM
To: Daniel Walters
Subject: [GearBubble] Re: order #gb_d99ef83d7aef1e0e

Josephine (GearBubble)
Feb 15,00:25 PST
Hi Daniel,
Thank you for your email. We are sorry for the inconvenience. We have requested for the order to be expedited. Kindly give us within the week to update your order. Once shipped, you will be notified of tracking details for reference. Hoping for your understanding. Should you have further queries, please do not hesitate to contact us.
Have a great evening!
Warm Regards,
Josephine
Team GearBubble

*******@gmail.com
Feb 14,13:24 PST
No answer?
Sent from my Sprint Samsung Galaxy S® 6.
-------- Original message --------From: "Daniel Walters (GearBubble)" <*******@gearbubble.zendesk.com> Date: 2/13/17 8:15 AM (GMT-05:00) To: Cc: *******@gmail.com Subject: order #gb_d99ef83d7aef1e0e

Daniel
Feb 13,05:15 PST
I still want my order, but why quote unrealistic times frames?
Daniel

Josephine (GearBubble)
Feb 11,21:56 PST
Hi Daniel,
Thank you for your email. We are sorry for the delayed response. Upon checking, tracking details still not updated on your placed order. Can we send follow up to our production or should you opted for reversal of charges thru cancellation. Please let us know how do you want us to proceed. Hoping for your understanding on this and we will be waiting for your response. Should you have further queries, please do not hesitate to contact us.
Have a great day!
Warm Regards,
Josephine
Team GearBubble

Daniel
Feb 9,10:50 PST
When I placed this order, the website specifically said 7-10 for delivery and today is day 7 with a message on you order tracking that states Your order is being processed. What does this mean? Will I revieve my order in the quoted 10 days? And now your sales site say specificly You will revieve your order within 4-7 business days. Its different.
So when will I get my order?
Daniel
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