website thubmnail of GearBubble

GearBubble

How would you rate GearBubble?
grey star
grey star
grey star
grey star
grey star
Arkansas
1 review
1 helpful vote
Follow B O.
Unfollow B O.
Send Message
Share Review
Report Review

Scam or false advertising
December 24, 2018

Order pending for 20 days now. I would prefer that just say we are a scam and please do not order from us as we cannot help it. Below Taken from their own website.

How long will it take for my item to get delivered?
Depending on the level of customization in your gear will vary the time it takes to get to you. You will get your item within 7-12 business days of ordering. Most items however will ship much faster than that

Date of experience: December 24, 2018
Canada
1 review
0 helpful votes
Follow Tim D.
Unfollow Tim D.
Send Message
Share Review
Report Review

Ordered a necklace for my son. It arrived quickly and was exactly what I ordered. Price was great, shipping was quick and the necklace is very good quality. Will definitely order from here next time I'm looking for something unique.

Date of experience: October 26, 2018
Kentucky
1 review
0 helpful votes
Follow Gaye W.
Unfollow Gaye W.
Send Message
Share Review
Report Review

I would definitely order from them again! Customer service was 100%, and their products are very reasonable in price and quality, as far as I've experienced.

I will more than likely be doing business with them again soon, for unique Christmas gifts.

Date of experience: October 26, 2018
Missouri
1 review
1 helpful vote
Follow Tonya S.
Unfollow Tonya S.
Send Message
Share Review
Report Review

I ordered 5/12 it's now 6/13 no order sent to me no updates no communication. Generated email responses no live person or number to call. I regret trusting this company to deliver goods as their site says 7-12 business days.

Date of experience: June 13, 2020
Arizona
1 review
0 helpful votes
Follow Alexandra B.
Unfollow Alexandra B.
Send Message
Share Review
Report Review

My husband bought a bunch of tank tops for me for my birthday, 6 i think. But he bought them in the wrong size. Contacted the company and they arranged for them all to be replaced with the correct size immediately! I even picked out a few more since I liked the fit so much. The designs were all so unique as well, movie quotes, walking dead tanks and even a trans am tank top- stuff I couldnt find anywhere else. I will definitely be buying from them again, and highly recommend!

Date of experience: October 30, 2018
Michigan
1 review
0 helpful votes
Follow Florence V.
Unfollow Florence V.
Send Message
Share Review
Report Review

Awesome mugs
January 23, 2019

I ordered 2 of these cat mugs for my daughter and son in law for Christmas and they absolutely loved them, the quality of the mugs was great, the pictures came out crystal clear and very well done, I will order more at a later date. My daughter was so happy with them that she posted the pictures on face book.

Date of experience: January 23, 2019
Maine
1 review
0 helpful votes
Follow Lynn P.
Unfollow Lynn P.
Send Message
Share Review
Report Review

I ordered 2 of the personalized "You are my Person" mugs, one for me & one for my closest friend. Not only was I able to find "people" to match us so perfectly, but the quality of the print was exactly like it was promised. The mugs themselves are strong & durable (I love that I can slide my whole hand into the handle & wrap my hand around the mug). For a personalized order, delivery surpassed my expectations & I got my order in 10 days! Best part: it made my friend cry when I gave her mug to her. She loves hers too. Highly recommend GearBubble!

Date of experience: October 26, 2018
Canada
1 review
0 helpful votes
Follow Judy H.
Unfollow Judy H.
Send Message
Share Review
Report Review

Awesome!
October 27, 2018

I ordered 2 personalized mugs that each had a photo of a rescue dog (the mug said "can you tell me the story about how you rescued me again?). We kept one and gave the other as a gift. Love the mug. Easy to order. Received on time. Have recommended this site and would do business with them again

Date of experience: October 26, 2018
Kansas
1 review
8 helpful votes
Follow Christine S.
Unfollow Christine S.
Send Message
Share Review
Report Review

I ordered the Father's Day from the cats mug for my husband. Not only did it arrive a week prior to Father's day (quite the feat in the midst of a pandemic) but it is exactly as ordered and he absolutely loves it! Throughout the process I received email updates so I didn't have to worry about when it arrived. Thanks so much!

Date of experience: June 25, 2020
Washington
1 review
0 helpful votes
Follow M T.
Unfollow M T.
Send Message
Share Review
Report Review

I ordered some items for my Grandson and in the process they had moved. There was so much of an issue with their local post office getting the package delivered and your company sent out the package 2 or 3 times to make sure he would get it without any additional shipping charges! You were so helpful and he loved it when the package arrived! Thank you so much for your help!

Date of experience: October 29, 2018
Canada
1 review
0 helpful votes
Follow Herbert D.
Unfollow Herbert D.
Send Message
Share Review
Report Review

I can say that the key chain blaster will scare any one away from trying to steel anything hanging off of a woman's arm. I gave one to my sister and she has to make night deposits and she loves it and thanks again for letting me purchase them

Date of experience: January 22, 2019
Missouri
1 review
2 helpful votes
Follow Matthew M.
Unfollow Matthew M.
Send Message
Share Review
Report Review

I ordered a cool looking necklace for my spouse. They delivered what appeared to be blurry printed image behind plastic and set in CHEAP metal. I requested a refund and claimed to provide one. They "cannot" supply transaction numbers for the refund. Still no monies returned. Complete rip off.

Date of experience: February 26, 2017
New Hampshire
1 review
0 helpful votes
Follow Laurie C.
Unfollow Laurie C.
Send Message
Share Review
Report Review

Excellent look, and affordable price. Creating personalized gifts and memorable things is so fun! I recommend these products for a unique gift. I have purchased 2 "On memory of" mugs for myself and family. They loved it!

Date of experience: December 16, 2019
New York
1 review
4 helpful votes
Follow Cherrie M.
Unfollow Cherrie M.
Send Message
Share Review
Report Review

I was playing around one night and signed up for a trial membership to design some mugs etc, which they then sell on Amazon and give you cut (if you make it that far). I cancelled twice and they still charge my card $97/month - when I emailed them, they said send them a screen shot of when I cancelled (who thought to do that?). Ridiculous. Why do business designing OR even buying their products when this is how they treat "customers?" They can tell from the account that the service was not used after a day or two of playing around "designing". And yet they still feel it is in good integrity to keep the $97/month. I will complain to the credit card, but don't do business with people that run their business this way.

Date of experience: December 9, 2019
Nicole W. GearBubble Rep
over a year old

Hello Cherrie,
We always refund the costs if you cancelled before the trial was over. Unfortunately, we need proof of the cancellation before the trial was over. On a different note, we have requested a refund directly back to you for the charges and you should see them in 4-10 business days.

Regards,
Nicole
Team GearBubble

Texas
1 review
0 helpful votes
Follow keith P.
Unfollow keith P.
Send Message
Share Review
Report Review

Bought this mug for my daughter. It arrived in about 3 weeks, which I thought was fine considering it is made after you order it. My daughter loved it. It appears to be of good quality and the writing looks like it was applied before the final finish was applied, it isn't a stuck on stencil.

Date of experience: May 20, 2020
Pennsylvania
1 review
0 helpful votes
Follow Mel R.
Unfollow Mel R.
Send Message
Share Review
Report Review

I'm really surprised by the negative reviews here! I placed an order for a mug as a gift for my husband. I did contact customer service to verify I'd correctly indicated the personalization, and the response was very quick and courteous. The mug came fast, was PERFECT, and the person I gave it to LOVES it! I will never hesitate to order from this company. Could not have been more pleased.

Date of experience: October 26, 2018
Italy
1 review
0 helpful votes
Follow Quentib L.
Unfollow Quentib L.
Send Message
Share Review
Report Review

1/5 start. It took a month to get there, no tracking info, no good info from customer service. I finally got my "human is a viru" mask (the s isn't on because they didn't bother to crop it properly.) Would not buy again from them.

Date of experience: July 22, 2020
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Send Message
Share Review
Report Review

I bought a necklace for my daughter for her birthday from this sight. It perfectly described what we were feeling towards our girl on this happy occasion. It came quickly and in great condition. The product and the company are great thank you so much.

Date of experience: October 26, 2018
Georgia
2 reviews
3 helpful votes
Follow Robert O.
Unfollow Robert O.
Send Message
Share Review
Report Review

Valentines day gift
February 16, 2017

This product looks like it was put together by a 1st grader... cheap plastic medallion with a sticker... i got ripped off... should have only paid $1.00 for this crap... i asked for a refund and they never communicated with me... customer service sux... still gonna keep bugging them for a refund... DO NOT BUY FROM THIS PLACE

Date of experience: February 16, 2017
Florida
1 review
4 helpful votes
Follow Patricia F.
Unfollow Patricia F.
Send Message
Share Review
Report Review

Cat Mug
January 11, 2020

I bought a cat mug as a Christmas gift. When we put in hot water the cat was NOTHING as vivid as on the web. I sent an email to customer support 12/20/19 & have not received a response back as yet. I inquired if it was faulty or a preparation that needed to be done as no instructions. Totally disappointed & will not buy anything from them again. I'm hoping for a replacement mug based on the cost of it.
PF

Date of experience: January 11, 2020
Nicole W. GearBubble Rep
over a year old

Hello Patricia,
We're sorry the print was bad on your mug. Please send me a picture of the mug to support@gearbubble.com, put Nicole in the subject line and I will take care of you. We apologize for the inconvenience.

Regards,
Nicole
Team GearBubble

Regards,
Nicole

Overview

GearBubble has a rating of 3.5 stars from 1,516 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GearBubble most frequently mention good quality, customer service and coffee mug. GearBubble ranks 6th among T Shirts sites.

service
65
value
64
shipping
66
returns
29
quality
63