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How would you rate Gazelle?
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North Carolina
1 review
0 helpful votes
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Great Experience!
June 23, 2017

My experience was great! The offer was fair and fast. Details of the transaction were easy to understand. Payment was quick.

Date of experience: June 23, 2017
Washington
1 review
0 helpful votes
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Freaking Awesome
July 11, 2017

I had never used Gazelle before - but not only was it easy, it was FAST! I wish I had more things to sell!

Thank you so much!

Date of experience: July 11, 2017
New York
1 review
2 helpful votes
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They are liars liars liars I did a bait and switch game where they offer you so much and then they change it at the last minute

Date of experience: August 26, 2015
Maryland
1 review
0 helpful votes
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Excellent
August 11, 2017

I have used Gazelle 3 times now and the service has been quick and painless on all 3. I highly recommend using this service.

Date of experience: August 11, 2017
Washington
1 review
0 helpful votes
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In addition to receiving a fair offer, my device was packed up in Gazelle provided packaging and money in my account within a week.

Date of experience: May 30, 2018
North Dakota
1 review
0 helpful votes
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Thank you
February 6, 2018

Fast service and fast payment turnaround, highly recommended to family friends, or anyone! Decent and fair transaction.

Date of experience: February 5, 2018
Virginia
1 review
0 helpful votes
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Quick delivery of shipping materials and quick notification of process. Received my check in a week, thanks.

Date of experience: August 30, 2017
New York
1 review
0 helpful votes
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Super easy transactions, and swift payment. Get money for those old phones and tablets and go shopping!

Date of experience: December 5, 2017
Washington
1 review
1 helpful vote
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Extremely easy to use
April 15, 2018

I sold my Samsung S5 and it was so simple to process that I was extremely surprised when I received my email saying... Congratulations!

Date of experience: April 13, 2018
North Carolina
1 review
0 helpful votes
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Excellent company
January 8, 2018

I had under-rated the product that I was selling and Gazelle increased the price that I paid after they inspected it. What a company!

Date of experience: January 6, 2018
California
1 review
0 helpful votes
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Too Easy
February 6, 2018

It was so easy and fair. The website was easy and even though I was quoted one price I received more money after they received my phone. Thank you.

Date of experience: February 5, 2018
Florida
2 reviews
6 helpful votes
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They said they were offering me $330 but then said it had batter issues on dropped it to $135. I sold it to apple for $335 with no issues.

Date of experience: November 1, 2013
Virginia
1 review
0 helpful votes
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Great and Honest
May 20, 2017

I think that the offer that I got from Gazelle was fair and honest. I will I more business with this company in the near future

Date of experience: May 19, 2017
Alaska
1 review
0 helpful votes
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Loved it
February 14, 2018

Great experience... I love it... very easy and got a bunch of money for my devices. I love the experience

Date of experience: February 14, 2018
Florida
1 review
0 helpful votes
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Great Company, Great deal
February 18, 2018

I sold my iphone SE and shipping was fast. Payment even faster. And also I was paid the amount they quoted me. A+ A+ A+ Service.

Date of experience: February 16, 2018
South Carolina
1 review
0 helpful votes
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Gazelle is fantastic!
October 11, 2018

I have used multiple times and love them. They are fair, quick and easy to use. I highly recommend them!

Date of experience: October 11, 2018
California
1 review
1 helpful vote
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Sent in my 6 plus iphone with original box for an estimate, the phone came back without the original box!

Date of experience: October 27, 2018
Nebraska
1 review
2 helpful votes
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Poor Customer Service
December 13, 2017

Very slow process. Absolutely no communication or response to THREE attempts to contact customer service.

Date of experience: December 13, 2017
California
1 review
0 helpful votes
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Easy transaction
January 6, 2018

Gazelle works as advertised: honestly rate the condition of your device, get a quote, send the device in, get money.

Date of experience: January 4, 2018
Massachusetts
1 review
0 helpful votes
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Sale of iPhone
July 26, 2017

Quick and easy. A great way to recycle electronics. I have done it in the past and will do it in the future.

Date of experience: July 26, 2017

Overview

Gazelle has a rating of 2 stars from 1,075 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gazelle most frequently mention customer service, perfect condition and screen protector. Gazelle ranks 48th among Consignment sites.

service
150
value
144
shipping
137
returns
117
quality
123