Gazelle

HORRENDOUS EXPERIENCE
Here's my experience with Gazelle: they quoted me $114. I sent in my phone, which is in pristine condition. They had it for a month; no word from them. I emailed them and they managed to find it. They said that it was still attached to my apple account. I got online and rectified that. IT WAS DEFINITELY NO LONGER ATTACHED TO APPLE. A couple days later they said that it was still (NOT TRUE) attached to apple, I could leave it with them and the now-worthless phone (according to them) they would kindly recycle for me. Yeah, sure. Or, they would mail it back to me. I chose the latter. They claim they mailed it over 2 weeks ago, but still no phone back to me. A horrible experience from beginning to end. I would NEVER recommend Gazelle. But the problems continue. It's been over two weeks since Gazelle said that it had mailed my phone back to me. Even if they mailed it "book rate," the slowest rate ever, it would have arrived at my home by now. THEREFORE GAZELLE HAS OUTRIGHT LIED. Yet again another reason to never do business with this company. Gazelle operates in a shady, shoddy, underhanded, untimely, and outright untrue manner.

I sent them my 2021 iPad Pro 3 weeks ago and I have yet to get a trade-in payment. Stay away from them! Klymen is preferred!

Ok so last year I sold my iPhone 4S to gazelle.com once I upgraded to an iPhone 5. I got $35 for that phone which was done because the phone was in poor condition and I didn't pay anything for it. Now I just sent my iPhone 5c to them after upgrading to an iPhone 5s and they told me that I would be getting $90 for it. Which also give cause I only paid $20 for it (and because I'm lazy and didn't wanna go through the eBay or Craigslist process) now they sent me a phone saying they inspected it and that they reduced it to $35 because it "did not make calls" NOTE: Before I sent my phone out I checked to make sure everything worked properly and also called apple and had them run dialysis on it and it came back perfectly fine. So I thought, "uh unacceptable" and doesn't make sense. So I sent them an email stating that it didn't make sense and to explain it to me and if they gave an good explanation I might consider taking what was offered. They email me back saying that it was being inspected once again and that it might take two days. I said no thank you and demanded my phone be returned to me.
They are definitely ripping people off.

If I could give zero I would. I waited for nearly 3 weeks for them to 'inspect' my phone. Tried calling over and over again with waiting times of 40 minutes To then be told the following...

Hi Colin,

When we checked out your Samsung Galaxy S21 Ultra 5G 512GB (Unlocked), we found some conditions that affected the value of your item. Here's what we found:

Model Change: We discovered that the Cell Phone you sent in is actually a different model. Because different models have distinct values, this affects the offer we can make.
Model Change: We discovered that the Cell Phone you sent in is actually a different model. Because different models have distinct values, this affects the offer we can make.
You identified your gadget as a Samsung Galaxy S21 Ultra 5G 512GB (Unlocked), but it is actually a Samsung Galaxy S21 Ultra 5G 512GB (Other).
Because of this, we are adjusting your offer to $51.00 for your Samsung Galaxy S21 Ultra 5G 512GB (Other). You can choose to accept the new offer of $51.00, or have us return your item to you. If we do not hear from you by 08/02/2022, your new offer will be automatically accepted and we will pay you the new price.

Please follow the link below to "accept" or "decline" the new offer of $51.00 for your Samsung Galaxy S21 Ultra 5G 512GB (Other).

So they originally offered $775 then scammed tried to scam me and offer $51. No doubt it'll take weeks to get my phone back and it'll probably be damaged..