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Claim Your BusinessGap has a rating of 3.05 stars from 374 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gap most frequently mention free shipping, long time, and old navy. Gap ranks 11th among General Apparel sites.
I've always loved this store & their products. They have very good quality clothing for all ages. My mom would buy stuff for us every year when I was little. I have great memories opening Gap gift boxes with my brother around the Christmas tree & fireplace. Their prices aren't low, but they're worth it because they'l last long time due to the great quality. And you can always take advantage of sales/deals via email sign up.
I have been buying from Gap the last ten years and for the first time never received my order over 100 dollars. I called and they do not offer refunds for an item that never arrived. We also have a camera on the house and the mailman never came the day it said it arrived. Had to get the bank involved to file a claim. Disappointed in this service.
In past months I have order two pairs of pants and a sweater All were enormously oversized compared to pant I bought las year and package was delivered to wrong address.
What's happening?!
Stretchy women's long sleeave plain t shirts now have balls on them. Lower quality. Looks cheap. The "favorite" t shirts were my favorite and now mine are all worn out 20 years later! Bring them back!
Products used:
T-shirts
First and last time buying gap jeans. Theyre expensive so you'd assume theyre of good quality. Then why does every lint/stray hair in a 5 mile vicinity end up on my pants? Good jeans shouldnt have static issues. Ive paid less for jeans that were better than this
Not a very satisfied customer here. The clothes are quite expensive and the wait for the delivery is long. I'm sorry but clothes at this price should at least be of exceptional quality. And they are not.
Worst shopping experience with GAP! It was my first time shopping here and I was so disappointed. I always thought buying from a brand name company would be durable and lasting but I was wrong. Bought a pair of pants and the quality was so poor. Will never shop from here again.
The Gap store in Mississauga does not have a good layout and moreover the staff is not friendly Customer friendly staff is important to mantain sales and this store does not have it.
Are you aware that this is the MOST obese country in the world? Are you also aware that your clothing only has sizes that fit 13yr old girls and male models (NOT men)!! Come on, doesn't Gap public relations even review demographics? How does your store stay open when you sell clothes for "little people" in a country where the average weight, men AND women, is 200lbs and up? Close up shop and move to China! Plenty of little people there.
There is so much competition today for great styles at a great price, but they don't seem to get the message. Boring basics, still too expensive with all there sales trying to tread water. They think their customers want basics, which is true, but they also want approachable fashion items, which they could even do with some more inventive denim styles instead of just versions of the same things I bought there 10 years ago.
I placed two orders with Gap.com to be delivered to two different relatives to bring to me outside the US. Three days after I placed the second order, I received an email from Gap.com telling me they were verifying my credit card information and that I must contact them within 24 hours or they would cancel my order. I called and completed the verification process, but by then it was too late; my order would not arrive in time for my family to bring my order. Customer service said they could not change the shipping instructions to expedite shipping even though Gap itself was responsible for the shipping delay. I find it shocking that Gap.com has online reviews ranging from mediocre to terrible, and the company has done nothing to clean up its image.
This place still has boring clothes like Olde Navy. This store will put you to sleep from being bored there, if you like coffee and mundane clothes this place may appeal to you.
I am so sad! I order the most beautiful pair of boots on sale and when they arrived they were a whole size too small. There was no description about the sizing and no reviews to go off of. I am always always an 8 1/2 and when these 8 1/2 boots came I almost cried when they fit like a 7 1/2. They don't do exchanges on sale items, so now I am stuck with this gorgeous boots that I simply can not wear. The selection is okay, everyone once in a while I'll spot a diamond in the rough but after having such trouble with sizing/returns I am deeply disappointed. Won't ever order from here again. I'd stick to sites with easier exchanges or just shop in stores!
Slow slow order fulfillment! Takes them 4-5 days just to ship the order, and if you've opted for free shipping, get ready to wait another week after that. Unbelievable considering how quick their competitors have gotten. Pretty much just unacceptable for such a large company.
Visited the GAP outlet store in Salford and they put things on racks, say 40% off rack or 50% off rack. I found that with several items they did not deduct it or deducted a smaller amount. You should not have to check their honesty.
Shop womens, mens, maternity, kids & baby clothes at Gap online and find the perfect pair of jeans, t-shirts, dresses and more for the whole family.
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