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From the business
Flagship One, Inc is the most reputable supplier of refurbished automotive control modules worldwide. We have been established for over a decade and have developed robust relationships with all of our clients. In order to maintain our lead as the top supplier, we consistently strive for excellency in quality-support for our clients. Our seasoned representatives are professionally trained and will go above and beyond to meet expectations. We are growing at an accelerating pace each year and consistently strive to cement ourselves as the industry’s price & quality leader – one customer at a time!
Flagship One Inc Reviews Summary
The company has garnered a mixed reputation, with customers frequently praising the quality and reliability of their products, particularly in restoring vehicle functionality. Many reviews highlight efficient customer service and proactive communication throughout the ordering and installation processes. However, concerns arise regarding delays in shipping and the return process, with some customers experiencing difficulties with defective units and a lack of timely support. Overall, while the company demonstrates a commitment to customer satisfaction, improvements in logistics and return policies could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Buenas tarde. Les compre una computadora para mi chrysler stratus motor 2.5 año 97. Ya la instale y no funciono, como yo soy mecanico detecte que no había inpulso de corriente en la bobina tampoco en los inyectores. ( le instale otra computadora y el carro prende pefectamente, quiere decir que la que ustedes me vendieron esta dañada) como hago para hacerla llegar a ustedes para una reposision gracias
Everything went smoothly. Would use them again for sure. Great part and quick service e. Loved the great communication they had with me.
Excellent quality of the product recommended seller very happy with the service and the product hope to buy again
I ordered an ECM, ( car computer) it came quickly and work perfectly. I'll order from them again if I ever need another one in the future. 5 S from me!
Followed up after my order to make sure that it was the correct part. Personnel were very prompt and helpful.
Flagship one got back to me by email, but currently my car is back in the shop and I don't know yet if the PCM I bought from Flagship one went bad. The email said if their PCM is bad they will give me an RMA to replace it.
Follow up: the PCM did not go bad, it was the catalytic converter that went bad.
Took longer to ship than they said it would and didn't have a tracking number but good price and not sure yet if it's good or not. Still have trouble codes and it won't pass smog
The item was as advertised, and worked flawlessly.
Shipment was prompt, and the price was fair.
After delivery, they contacted me to find out if I was satisfied.
I thought the price was fair and the product worked perfectly. Resolved all of my issues on my 2005 Jeep Wrangler TJ.
They had the part I need, they were very helpful, professional and very easy to speak with. Outstanding!
I don't have to replace ECU s very often. This is the 1 St time I used Flagship one. The service and support was very good and I will use them again if needed in the future
I am still waiting for a call back someone on your representative that I got transfer to and leave a voicemail and then never call me back. So now I got to wait for Monday to call them to find out how to replace my item
All problems related to my car computer were solved after l got the programmed one from flagship. Thanks a lot for this great company.
Ordered, got it fast, installed it, followed instructions for programming my key, started fine, runs excellent, have had no problems. Will use Flagship 1 for all my future automotive computer needs.
Knowledgeable, courteous, fast shipping. Twice!
Will shop here again!
Although I do not like having to use 100 or more characters in this feedback.
The people work hard to make sure your satisfied. I wasnt happy bout the delay in shipping. My PCM works great. Thank you Flagship one. I will recommended you to my friends & family..
They had what I needed at a reasonable price, quick shipping, item worked as advertised and fixed the problem!
Other than a delay on mail due to weather, my replacement part arrived as promised. Works great. Ford dealership could not get a replacement part until April.
I liked it very much this site is really a good thing it's really easy to leave answers to a survey. I glade I got to take part in it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members